Mozo guides

Medibank award-winning pet insurance

A lady holds her Labrador puppy to her chest

Medibank has more than 45 years of experience when it comes to insuring Australians. You no doubt would have heard the name before when it comes to health, life, and travel insurance, but did you know Medibank also offers pet insurance? In fact, it’s award-winning!

Medibank’s Ultimate Pet Care + Routine Care policy has been named a Mozo Experts Choice Awards^ winner for pet insurance in 2022 – taking a trophy home for Exceptional Value Comprehensive Pet Insurance.

About Medibank Pet Insurance

With nearly half a century’s worth of experience in the health and insurance realms, Medibank offers a range of cover types, including health insurance, corporate health cover, travel insurance, funeral and life insurance, as well as award-winning pet insurance – which we’ll get into below.

About Medibank’s Mozo Experts Choice Award win

Medibank’s Ultimate Pet Care + Routine Care pet insurance policy picked up an award for Exceptional Value Comprehensive Pet Insurance in the Mozo Experts Choice Awards^ for 2022. 

The Mozo judges identified the Ultimate Pet Care + Routine care policy from Medibank as being one of the most affordable policies, while meeting the required benefit levels – meaning that the experts believe it offers some of the best overall value-per-dollar, for both cats and dogs. If you’re interested in the specifics of the 2022 Mozo Experts Choice Awards criteria, including the criteria which the policies were measured against, check out the methodology report here

So, let’s take a look at what Medibank's award-winning pet insurance policy has to offer.

Medibank Ultimate Pet Care + Routine Cover Pet Insurance*

  • 2022 Mozo Experts Choice Awards^ winner
  • Annual benefit limit of $15,000 
  • Up to 80% back on eligible vet bills
  • Your choice of excess ($0, $100, or $200)
  • Offer: Save 16% off your first year of pet insurance (T&Cs apply).

Medibank Ultimate Pet Care pet insurance covers cats and dogs, from as young as 8 weeks up to 9 years old (at the time of application). It offers an annual benefit limit of up to $15,000 for accidental injury and illness, reimburses you for up to 80% of your eligible vet bills, and has flexible excess options (from $0, to $100, or $200). Plus, you’ll also have the option to secure additional benefits by paying extra for Routine care cover, which comes with additional non-insurance benefits for preventative treatments.  

The Ultimate Pet Care + Routine Care policy is a 2022 Mozo Experts Choice Awards^ winner in the Exceptional Value Comprehensive Pet Insurance category, making it a comprehensive policy to consider when insuring your furry friends.

Offer: Get 16% off your first year’s pet insurance premium when you use the promo code SAVE16 when purchasing a new policy (T&Cs apply). Offer ends 11.59PM AEST on 14 September 2022.

Medibank Routine Care benefits*

Along with their Ultimate Pet Care policy, Medibank pet insurance customers have the option to pay an extra premium to secure Routine Care benefits.

Purchasing the optional Routine Care addition can help out with some of the cost of eligible preventative treatments for your pet, which can include:

  • Desexing
  • Microchipping
  • Heartworm control and tests
  • Teeth cleaning
  • Council registration fees
  • Alternative therapies
  • Prescription diets
  • Vaccination or health checks
  • Cremation or burial
  • Behavioural therapy
  • Obedience training
  • Blood screens
  • FeLV/FIV tests
  • Feal, tick, and worm control.

However, keep in mind that reading the product disclosure statement (PDS) of your policy before purchasing it is the best way to understand if a policy meets your needs. You’ll also gain a deeper understanding of the benefit limits, sub-limits, inclusions, and exclusions of a policy – including Routine Care limits. The relevant PDS and Target Market Determination (TMD) can be found on the Medibank website .

About the Mozo Experts Choice Awards

For many Australians, picking financial products that suit your needs can be a time-consuming process – and not always easy. That’s why the Mozo Experts Choice Awards^ exist. 

Every year, our Mozo experts dive head-first into the ocean of insurance, loan, mobile, broadband, and banking products to fish out some of the best of the best financial products available in our database. 

With this year’s Pet Insurance awards, the focus was on showcasing exceptional value and exceptional quality across a range of 131 policies from 32 insurance providers, of which 21 awards were bestowed across our 10 winners. If you’d like to find out more about the other winners or our judging process, check out our methodology report at the Mozo Experts Choice Pet Insurance Awards winners page.

*Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement on the provider's website for further information before making any decisions about an insurance product.

Jack Dona
Jack Dona
RG146
Money writer

Jack is RG146 Generic Knowledge certified, with a Bachelor of Communications in Creative Writing from UTS, and uses his creative flair to cut through the financial jargon and make home loans, insurance and banking interesting. His reader-first approach to creating content and his passion for financial literacy means he always looks for innovative ways to explain personal finance. Jack's research and explanations have been featured in government publications, and his work is regularly featured alongside major publications in Google's Top Stories for Insurance.


* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

^See information about the Mozo Experts Choice Pet Insurance Awards