If fast home broadband connection wasn’t already on the list of priorities for Australians, working from home and the explosion in streaming services and other online entertainment has certainly made it one now.
“Australians are spoilt for choice when it comes to choosing a provider for their broadband connection, but home connection needs have changed drastically in recent years, ” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “People don’t want to settle for second-rate service or speeds in 2024. Most households need connectivity for multiple devices, possibly even smart home technology, there is also a need for fast upload as well as download speeds, and fast connectivity during the day as well as at night.”
“There are close to 60 broadband providers to choose from and our job with these awards is to help identify the providers that are going above and beyond in terms of the areas that matter most to consumers like connection quality and service and support,” he said.
Superloop may not be the largest player in the broadband market, but they're big on delivering exceptional service and quality connections. Recognised in the Mozo People's Choice Awards for Broadband, Superloop has earned the trust and satisfaction of their customers with their reliable service and support.
As a proudly Australian-owned and operated broadband provider, Superloop offers a range of NBN plans designed to meet various needs and budgets. Whether you're a standard user or a serious gamer looking for low-latency connections, Superloop has you covered with flexible plans and outstanding customer service.
This year, Superloop has swept the Mozo People's Choice Awards, winning accolades for Outstanding Customer Satisfaction, Connection Quality, Excellent Service & Support, and Most Recommended. Join the ranks of satisfied customers and experience the difference with Superloop broadband.
Aussie Broadband might be one of the smaller players in the broadband space, but that doesn’t mean they are small on delivering value or quality service. A standout winner in the Mozo People’s Choice Awards for NBN broadband since 2019, Aussie Broadband has won itself a loyal and very satisfied customer base.
A fully Australian owned and locally operated broadband provider, Aussie Broadband has a range of personal NBN plans to suit a range of budgets and users from standard high speed plans to special plans for seniors and gamers who want low-latency connection night and or day. There are no-lock in contracts or excess data charges to worry about and the Australian-based support team are there to help solve issues fast.
Aussie Broadband have taken out Mozo People’s Choice Awards honours in three categories in this year’s awards including; Outstanding Customer Satisfaction, Excellent Service & Support and Most Recommended.
Starlink may be a newcomer to the broadband scene, but they're making waves with their commitment to excellence and cutting-edge technology. As a standout winner in the Mozo People's Choice Awards for Broadband, Starlink has quickly garnered a loyal and highly satisfied customer base.
Pioneering the way in satellite internet technology, Starlink offers fast and reliable connections to even the most remote areas. With a focus on delivering outstanding service and support, Starlink ensures that customers have a seamless experience from start to finish.
In this year's awards, Starlink has clinched multiple honours, including Outstanding Customer Satisfaction, Connection Quality, and Most Recommended. Experience the future of broadband with Starlink and join the ranks of satisfied customers today.
FAQs
Which broadband providers were considered for the Mozo People’s Choice Awards?
There were 59 broadband providers that competed head to head for the 2024 awards. To find out who qualified see our methodology report.
How did you determine the winners for each broadband Award?
We surveyed 3,109 Australians in the broadband awards. In each category, all providers who received at least 30 responses were eligible. The judges then ranked broadband providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our Mozo People’s Choice Awards methodology report.
What’s the best broadband plan?
Just like there isn’t a single best house in Australia, there isn’t a single best broadband plan for everyone. When choosing a broadband plan, you’ll need to consider where you live (and available connectivity), your household’s internet connectivity needs and your available budget. The Mozo People’s Choice Award winners are a good place for you to start your search, as these providers have been rated highly by their existing customers. Also check out our experts and editor’s picks for best broadband plans.
I work for one of the winning internet providers. How can we promote our award win?
Firstly, congratulations on your 2024 People’s Choice Award win. We have a range of promotional options available, please get in touch with our account management team.