Whether you’re looking to lower your energy bill or perhaps switch your power to something more solar-friendly, committing to an energy provider can be a big step, and finding the right one, also quite a challenge.
“Given the vast amount and variety of energy providers in the Australian market, deciding on the most suitable energy provider for your needs can be like searching for a needle in a haystack,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.
“That’s where the Mozo People’s Choice Awards come in. Everyday Australians open up about which energy providers they recommended for award categories including; Most Recommended, Outstanding Customer Satisfaction and Clearest Billing to share their experience and help you with your decision in selecting an energy provider.”
Red Energy came into the market in 2004 to shake up the way Australians view power. They’re completely owned by Snowy Hydro Limited, which means they’re 100% Australian owned. With a locally based call centre, their service is proving top notch with Aussies who rated them in the 2023 awards.
Red Energy provides electricity and gas to more than one million customers in Victoria, New South Wales, ACT, South East Queensland and South Australia. For customers interested in renewables and green energy, Red Energy offers 100% accredited GreenPower products as well as its standard energy plans.
They won 2023 Mozo People’s Choice Awards in every available energy category – Clearest Billing, Highly Trusted, Excellent Customer Service, Most Recommended, and Outstanding Customer Satisfaction.
Though you might know Dodo for their internet or mobile offerings, they put up a strong showing in the Mozo People’s Choice Awards for energy. Their power offerings are available across NSW, Victoria, QLD, and South Australia, while they only provide gas services in NSW and Victoria currently.
Dodo has a best offer principle, where they will confirm your actual energy usage and predict future energy usage to determine whether you could be getting a better deal. You can also add solar energy and GreenPower to your plan.
This year saw Dodo Power & Gas take out Mozo People’s Choice Awards for Highly Trusted, Most Recommended, and Outstanding Customer Satisfaction.
Lumo Energy is 100% Australian owned and operated, one of several brands under Snowy Hydro Limited. They operate in South Australia and Victoria, and offer a rewards program to users in South Australia.
They aim to provide great value and top high level customer service to their users, and it’s proving successful: they won two awards in the 2023 Mozo People’s Choice Awards. These were for Clearest Billing and Outstanding Customer Satisfaction.
There were 40 providers rated by Aussies in the Energy category in the Mozo People’s Choice Awards.
To see the full list of those considered, check out the methodology report.
2,967 Australians were surveyed in the Energy category. In every category, all providers who received at least 30 responses were eligible for awards. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. The winners represent, in general, the top 10% of providers in each category.
More information can be found in our People’s Choice Awards methodology report.
It’s important to understand that energy prices are dictated by both your energy retailer and the specific energy distributor in your area. So, you’ll still need to do some comparison of plans and options to find a policy that is right for you and then get quotes, so that you can compare the pricing.
To find out which Energy providers Australians loved most, check out the winners of the Mozo People’s Choice Awards.
Well done! We have a wide range of promotional options available to advertise your win. To do so, get in touch with our account management team.