Whether you’re looking to lower your energy bill or perhaps switch your power to a more solar-friendly platform, committing to an energy provider can be a big step, and finding the right one, also quite a challenge.
“Given the vast amount and variety of energy providers in the Australian market, deciding on the most suitable energy provider for your needs can be like searching for a needle in a haystack,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.
“That’s where the Mozo People’s Choice Awards come in. Everyday Australians open up about which energy providers they recommended for award categories including; Most Recommended, Outstanding Customer Service and Clearest Bills to share their experience and help you with your decision in selecting an energy provider.”
Established in 2014, GloBird Energy is an Australian owned company based in Victoria. GloBird says it offers customers no lock-in contracts, simple and straight-forward plans with no hidden fees and a locally based customer service team that prides itself in bringing great value energy to Australians. It currently has over 60,000 electricity customers throughout Victoria, New South Wales, Queensland and South Australia.
GloBird Energy was a top pick for Aussies nabbing three awards in this year’s breakdown for Outstanding Customer Satisfaction, Clearest Billing and Most Recommended provider.
Red Energy says it came into the market in 2004 to shake up the way Australians view power. For starters, they’re completely owned by Snowy Hydro, which means they’re 100% Australian and with a locally based call centre, their service is proving top notch with Aussies who rated them in the 2022 awards.
Red Energy provides electricity and gas to more than one million customers in Victoria, New South Wales, ACT, South East Queensland and South Australia. For customers interested in renewables and green energy Red Energy offers 100% accredited GreenPower products as well as its standard energy plans. It has a Red Energy Rewards program which allows members to enjoy more than 4,500 discounts and offers around Australia, New Zealand and Asia as well an option to earn Qantas Frequent Flyer Points with the Qantas Red Saver Plan (T&C’s apply).
Tango Energy is owned by Pacific Hydro Australia, one of Australia's leading renewable energy players. This means that by choosing Tango, you are supporting renewables and helping Aussies achieve a clean energy future.
With many advantages up their sleeve, Tango Energy offers fixed supply charge and usage rates for a minimum of 12 months (provided the network tariff doesn’t change), no lock-in contracts, plus, their fast online sign-up means you can get on with your life and worry less about your electricity.
Voted as one of Australia’s Most Recommended providers in this year’s awards, they also managed to scoop awards for Outstanding Customer Satisfaction and Clearest Billing too.
ActewAGL has been committed to the Canberra region for over 100 years. Today, ActewAGL provides local electricity and gas to the Canberra region and nearby centres in the south-east NSW region including Queanbeyan, Goulburn, the Snowys, Nowra and the South Coast. It has a range of gas and electricity plans for residential customers and flexible billing options such as Even Pay which helps you to spread out the cost of your electricity in set, fortnightly or monthly payments.
Awarded for Outstanding Customer Satisfaction by Aussies from the ACT, this is ActewAGL’s first Mozo People’s Choice Awards award.
Supplying energy to Australians for over 20 years, Alinta Energy now provides gas and electricity to over one million customers. Operating power stations across the country, they have big plans for a renewable future, with projects involving solar power, battery storage and major wind farm operations.
It has a range of home energy options to choose from. It has local support, no lock-in contracts and no hidden fees on its plans and customers also get access to its Rewards Shop that has a range of discount offers from retail, dining and entertainment partners (full details can be found on their website).
Receiving multiple awards since 2019, Alinta Energy once again stood out in 2022 as one of Australia’s most highly trusted energy providers.
Calling itself one of Australia’s greenest power companies, Momentum Energy’s parent company is Australia’s largest renewable generator, Hydro Tasmania.
Aussie owned and run, Momentum Energy was established back in 2002 and supplies over 260,000 homes and businesses with gas and electricity. Priding themselves in being transparent with prices and having bills that are easy to understand and jargon free, Momentum is also backed by a local customer service team.
Voted as Highly Trusted by the Australian public who was surveyed this year, Momentum Energy has come in leaps and bounds since their first award back in 2016. To see what other plans Momentum has to offer, see products below.
There were 45 Energy providers that competed head to head for the 2022 awards. Those included were:
You can read all about how we determined winners of the People’s Choice Awards in our methodology report.
It’s important to understand that energy prices are dictated by both your energy retailer and the specific energy distributor in your area. So, you’ll still need to do some comparison of plans and options to find a policy that is right for you and then get quotes, so that you can compare the pricing.
To find out which Energy providers Australians loved most, check out the winners of the Mozo People’s Choice Awards.
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