When Real Insurance started back in 2005, Australian families didn't need another big insurer. They needed something different, something real. And that's how Real Insurance was born. They entered the market with the core purpose to 'protect the quality of people's lives.' They want their customers to understand exactly what they are covered for, providing easy to understand insurance, and policy documents that are easy to read. Real try to deliver you caring, energetic and sincere service that exceeds expectations. They might not get it right 100% of the time, but they'll definitely do their best to do so! Real was awarded a 2016 Mozo People's Choice Award for high level of customer satisfaction in Car Insurance.
| Product Type | Overall Rating | Price | Features | Service | Claims Handling | Trust |
|---|---|---|---|---|---|---|
| 8.4 Based on 121 | 8.1 | 8.1 | 8.3 | 7.5 | 8.1 | |
| 7.7 Based on 55 | 7.8 | 7.5 | 7.6 | 6.9 | 7.4 |
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