5.3/10

Based on 106 firstmac product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

firstmac home loans

Australian owned with more than 40 years of experience providing home and investment loans, firstmac is a trusted alternative to the big banks. The non-bank lender is among Australia’s biggest, having issued 130,000 home loans over the years and currently managing more than $13 billion in mortgages. It’s also a premier sponsor of the Brisbane Broncos, so pull on your jersey and check out the home loan options from firstmac.

What home loans do firstmac offer?

Rates and fees verified as correct at 28 May 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.64% p.a.

7.33% p.a.

$0.00

$720

6.24% p.a.

6.94% p.a.

$0.00

$720

p.a.

n/a

$0.00

$720

6.84% p.a.

7.39% p.a.

$0.00

$720

6.44% p.a.

7.14% p.a.

$0.00

$720

Variable Rate Home Loans

Take out a variable home loan with firstmac and you might be able to borrow up to 90% of a property’s value, so long as it doesn’t exceed $1 million. You’ll also have a number of great features at your disposal, including unlimited fee free extra repayments, a free redraw facility, and access to an offset account. Just don’t forget to budget for the upfront legal, valuation and settlement fees attached to this offer.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

6.24% p.a.

6.30% p.a.

$0.00

$720

6.74% p.a.

6.80% p.a.

$0.00

$720

6.54% p.a.

6.60% p.a.

$0.00

$720

7.14% p.a.

7.20% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

6.09% p.a.variable for 60 months and then 7.14% p.a.

6.73% p.a.

$0.00

$720

6.69% p.a.variable for 60 months and then 7.14% p.a.

7.00% p.a.

$0.00

$720

6.19% p.a.variable for 60 months and then 7.14% p.a.

6.78% p.a.

$0.00

$720

6.38% p.a.

6.44% p.a.

$0.00

$720

6.38% p.a.

6.41% p.a.

$0.00

$720

6.64% p.a.

6.70% p.a.

$0.00

$720

7.24% p.a.

7.30% p.a.

$0.00

$720

6.28% p.a.

6.34% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

6.09% p.a.variable for 60 months and then 7.14% p.a.

6.73% p.a.

$0.00

$720

6.69% p.a.variable for 60 months and then 7.14% p.a.

7.00% p.a.

$0.00

$720

6.19% p.a.variable for 60 months and then 7.14% p.a.

6.78% p.a.

$0.00

$720

6.54% p.a.

6.57% p.a.

$0.00

$720

7.44% p.a.

7.50% p.a.

$0.00

$720

7.19% p.a.

7.25% p.a.

$0.00

$720

7.59% p.a.

7.65% p.a.

$0.00

$720

7.34% p.a.

7.40% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

6.49% p.a.variable for 60 months and then 7.14% p.a.

6.91% p.a.

$0.00

$720

6.69% p.a.variable for 60 months and then 7.14% p.a.

7.00% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

6.98% p.a.

7.04% p.a.

$0.00

$720

6.78% p.a.

6.84% p.a.

$0.00

$720

7.54% p.a.

7.60% p.a.

$0.00

$720

7.29% p.a.

7.35% p.a.

$0.00

$720

7.69% p.a.

7.75% p.a.

$0.00

$720

7.44% p.a.

7.50% p.a.

$0.00

$720

6.88% p.a.

6.94% p.a.

$0.00

$720

6.68% p.a.

6.74% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

6.49% p.a.variable for 60 months and then 7.14% p.a.

6.91% p.a.

$0.00

$720

6.69% p.a.variable for 60 months and then 7.14% p.a.

7.00% p.a.

$0.00

$720

6.59% p.a.variable for 60 months and then 7.14% p.a.

6.95% p.a.

$0.00

$720

firstmac home loan features in a glance

Free icon

Free extra repayments

Pay off your mortgage faster with free extra repayments. Just remember that while these additional repayments are unlimited on variable rate options, they’re capped at $10,000 p.a. on the fixed rate package offer.

Offset icon

Offset account

Choose a variable rate option from firstmac and you’ll have the use of an offset account to help keep interest costs low. You’ll also get a Visa debit card so you can access your funds via ATM, EFTPOS, and even online when making purchases. Just keep in mind that the offset account is not considered a separate deposit account but a sub-account of your loan, so any funds will not be protected by the Financial Claims Scheme.

Free icon

No ongoing fees

No matter which firstmac home loan offer you choose, there are no ongoing fees to pay. But keep in mind you will have to budget for several upfront fees instead.

How are firstmac home loans rated?

Mozo users have rated firstmac home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
firstmac home loans customer reviews
Overall
5.3/10
Price
5.7/10
Features
5.3/10
Customer service
5.2/10
Convenience
4.9/10
Trust
5.0/10
Based on 104 firstmac product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent firstmac home loan reviews

firstmac Home Loan
Overall 3/10
You're the Ultimate Worst Failmac

I refinanced my SMSF loan to Firstmac in 2021. I was sucked in by their enticingly low interest rates. However, by November 2023, amidst a series of interest rate hikes, my rate had surged to 7.99%. Despite my repeated attempts to negotiate a rate review through multiple calls to Firstmac, they consistently declined, in stark contrast to experiences I've had with major banks over the past 17 years. The big four banks, often criticised, have shown willingness to conduct rate reviews, typically resulting in marginal reductions between 0.03% to 0.06%. Given the rising cost of living & the significantly higher interest rate of 7.99% compared to standard home loans, I made another plea to Firstmac for a rate review. Unfortunately, they remained resolute in their refusal, displaying little understanding or empathy for the financial strain caused by their elevated rates. Given the rising cost of living & the significantly higher interest rate of 7.99% compared to standard home loans, I made another plea to Firstmac for a rate review. Unfortunately, they remained resolute in their refusal, displaying little understanding or empathy for the financial strain caused by their elevated rates. Disappointingly, after this conversation, three police officers arrived at my home (important to note I did not behave rudely or abusively towards Firstmac). This incident highlights the deplorable & unprofessional manner in which Firstmac handles customer requests for assistance. Their proclaimed commitment on their website, "Helping people is at the heart of everything we do," is a far cry from reality, this statement is actually misleading & deceptive. Their service is horrible, everytime I call, your approximately number 38 in the queue, usual wait time is approximately 1hr. They offer the option for a return call, but it could take up to three days, an insufficient response time. Blaming COVID for these extended waits seems baseless & excuses their inadequate service. Even when they eventually return your call, the constant need to put you on hold for clarifications portrays a lack of professionalism & expertise within their staff. Firstmac ought to be ashamed of their treatment of customers. Having since refinanced, I now have peace of mind knowing my hard-earned money is no longer in the hands of such a money sucking organisation. Firstmac management should reconsider there morals as human beings, when dealing with customers. As navigating their bureaucracy is an ordeal. Engaging with Firstmac seems to invite unnecessary pain & frustration. For any insane reason you do proceed to engage Firstmac, you deserve the pain & suffering that you will eventually endure. Firstmac is useless, hopeless, incompetent, unprofessional, unreliable, unhelpful, just plain useless grubs. In conclusion, Firstmac's track record reflects incompetence, unprofessionalism, & unreliability. They allure customers with low initial rates but eventually burn you & any hard earned money you have. It’s incompetent amateur banks like Firstmac, why there needs to be a royal commission into the banking lending sector again.

Read full review

I refinanced my SMSF loan to Firstmac in 2021. I was sucked in by their enticingly low interest rates. However, by November 2023, amidst a series of interest rate hikes, my rate had surged to 7.99%. Despite my repeated attempts to negotiate a rate review through multiple calls to Firstmac, they consistently declined, in stark contrast to experiences I've had with major banks over the past 17 years. The big four banks, often criticised, have shown willingness to conduct rate reviews, typically resulting in marginal reductions between 0.03% to 0.06%. Given the rising cost of living & the significantly higher interest rate of 7.99% compared to standard home loans, I made another plea to Firstmac for a rate review. Unfortunately, they remained resolute in their refusal, displaying little understanding or empathy for the financial strain caused by their elevated rates. Given the rising cost of living & the significantly higher interest rate of 7.99% compared to standard home loans, I made another plea to Firstmac for a rate review. Unfortunately, they remained resolute in their refusal, displaying little understanding or empathy for the financial strain caused by their elevated rates. Disappointingly, after this conversation, three police officers arrived at my home (important to note I did not behave rudely or abusively towards Firstmac). This incident highlights the deplorable & unprofessional manner in which Firstmac handles customer requests for assistance. Their proclaimed commitment on their website, "Helping people is at the heart of everything we do," is a far cry from reality, this statement is actually misleading & deceptive. Their service is horrible, everytime I call, your approximately number 38 in the queue, usual wait time is approximately 1hr. They offer the option for a return call, but it could take up to three days, an insufficient response time. Blaming COVID for these extended waits seems baseless & excuses their inadequate service. Even when they eventually return your call, the constant need to put you on hold for clarifications portrays a lack of professionalism & expertise within their staff. Firstmac ought to be ashamed of their treatment of customers. Having since refinanced, I now have peace of mind knowing my hard-earned money is no longer in the hands of such a money sucking organisation. Firstmac management should reconsider there morals as human beings, when dealing with customers. As navigating their bureaucracy is an ordeal. Engaging with Firstmac seems to invite unnecessary pain & frustration. For any insane reason you do proceed to engage Firstmac, you deserve the pain & suffering that you will eventually endure. Firstmac is useless, hopeless, incompetent, unprofessional, unreliable, unhelpful, just plain useless grubs. In conclusion, Firstmac's track record reflects incompetence, unprofessionalism, & unreliability. They allure customers with low initial rates but eventually burn you & any hard earned money you have. It’s incompetent amateur banks like Firstmac, why there needs to be a royal commission into the banking lending sector again.

Price
1/10
Features
3/10
Customer service
1/10
Convenience
2/10
Trust
1/10
Less
David, New South Wales, reviewed about 2 months ago
firstmac Home Loan
Overall 2/10
Bad customer service

Have tried to call keep getting someone over seas that can hardly speak English .have asked if some one from Australia to call me back but have had NO CALLBACK . Bad customer service in fact NO CUSTOMER SERVICE .

Read full review

Have tried to call keep getting someone over seas that can hardly speak English .have asked if some one from Australia to call me back but have had NO CALLBACK . Bad customer service in fact NO CUSTOMER SERVICE .

Price
4/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
4/10
Less
Greg, Queensland, reviewed 6 months ago
firstmac Solar Basic
Overall 1/10
Dishonest, False Advertising, Do not use

Be careful dealing with this company, they falsely advertise the solar home loan product, even if you satisfy elegibility criteria they will wait until the last days of finance due date and advise you that you're ineligible, therefore charging higher interest rate and leaving you no time to apply with any other lender for a better rate. Very dishonest company, avoid them.

Read full review

Be careful dealing with this company, they falsely advertise the solar home loan product, even if you satisfy elegibility criteria they will wait until the last days of finance due date and advise you that you're ineligible, therefore charging higher interest rate and leaving you no time to apply with any other lender for a better rate. Very dishonest company, avoid them.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Robert, Western Australia, reviewed 6 months ago
firstmac Home Loan
Overall 8/10
Satisfied with firstmac as our home loan provider

Firstmac provide competitive interest rates for their products and have always accommodated our requests with ease for interest rate changes, changing home loan products and also for help with repayments during covid. Have nothing bad to say about our personal experience with them.

Read full review

Firstmac provide competitive interest rates for their products and have always accommodated our requests with ease for interest rate changes, changing home loan products and also for help with repayments during covid. Have nothing bad to say about our personal experience with them.

Price
8/10
Features
8/10
Customer service
10/10
Convenience
9/10
Trust
8/10
Less
Liz, New South Wales, reviewed almost 2 years ago
firstmac Home Loan
Overall 1/10
Very unhappy customer would never never recommend

Misleading information. Pre approved then not pre approved. Offered loan then cancelled. Re financed then had to re finance again. Took up to 6 months with no answer and still no pre approval. Would not recommend at all very unhappy customer.

Read full review

Misleading information. Pre approved then not pre approved. Offered loan then cancelled. Re financed then had to re finance again. Took up to 6 months with no answer and still no pre approval. Would not recommend at all very unhappy customer.

Customer service
1/10
Trust
1/10
Less
Sarah, Queensland, reviewed over 2 years ago

What do you need to apply for a firstmac home loan?

You can apply for a home loan online via the firstmac website, or, you can arrange to have them call you back to set up an application. When you apply, make sure you have a few details on hand, including:

Home loan quick links