5.2 / 10

based on 95 reviews as rated by Mozo community

firstmac home loans

Australian owned with 40 years of experience providing home and investment loans, firstmac is a trusted alternative to the big banks. The non-bank lender is among Australia’s biggest, having issued 130,000 home loans over the years and currently managing more than $12 billion in mortgages. It’s also a premier sponsor of the Brisbane Broncos, so pull on your jersey and check out the home loan options from firstmac.

What home loans do firstmac offer?

Rates and fees verified as correct at 26 January, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

3.09% p.a.

3.07% p.a.

$0.00

$720

3.03% p.a.

3.24% p.a.

$0.00

$720

2.19% p.a.

2.88% p.a.

$0.00

$720

3.19% p.a.

3.25% p.a.

$0.00

$720

3.23% p.a.

3.44% p.a.

$0.00

$720

2.94% p.a.

3.22% p.a.

$0.00

$720

Variable Rate Home Loans

Take out a variable home loan with firstmac and you might be able to borrow up to 90% of a property’s value, so long as it doesn’t exceed $1 million. You’ll also have a number of great features at your disposal, including unlimited fee free extra repayments, a free redraw facility, and access to an offset account. Just don’t forget to budget for the upfront legal, valuation and settlement fees attached to this offer.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

2.19% p.a.variable for 2 months and then 2.59% p.a.

2.64% p.a.

$0.00

$720

2.89% p.a.

2.92% p.a.

$0.00

$720

2.59% p.a.

2.59% p.a.

$0.00

$720

3.09% p.a.

3.12% p.a.

$0.00

$720

2.74% p.a.

2.80% p.a.

$0.00

$720

2.73% p.a.

2.79% p.a.

$0.00

$720

3.04% p.a.

3.07% p.a.

$0.00

$720

2.84% p.a.

2.87% p.a.

$0.00

$720

3.19% p.a.

3.22% p.a.

$0.00

$720

2.94% p.a.

3.00% p.a.

$0.00

$720

WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

‡ Results from this calculation are estimates only as individual lenders apply different formulas. Actual repayments will depend on your individual circumstances and interest rate changes.

firstmac home loan features in a glance

Free icon

Free extra repayments

Pay off your mortgage faster with free extra repayments. Just remember that while these additional repayments are unlimited on variable rate options, they’re capped at $10,000 p.a. on the fixed rate package offer.

Offset icon

Offset account

Choose a variable rate option from firstmac and you’ll have the use of an offset account to help keep interest costs low. You’ll also get a Visa debit card so you can access your funds via ATM, EFTPOS, and even online when making purchases. Just keep in mind that the offset account is not considered a separate deposit account but a sub-account of your loan, so any funds will not be protected by the Financial Claims Scheme.

Free icon

No ongoing fees

No matter which firstmac home loan offer you choose, there are no ongoing fees to pay. But keep in mind you will have to budget for several upfront fees instead.

How are firstmac home loans rated?

Mozo users have rated firstmac home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
firstmac home loans
Overall
5.2/10
Price
Features
Customer service
Convenience
Trust

94 Reviews

Recent firstmac home loan reviews

firstmac Home Loan (Variable) review
Overall 10/10
Awesome rate, products and customer service

Firstmac not only provided a much lower interest rate, but since changing over to them they have been a dream to work with. Secure, user-friendly internet banking and mobile app. Superb customer service on the very few times I have had to ring them. Great rate, excellent products and wonderful customer service. Great to be able to acknowledge a wonderfully positive product.

Read full review

Firstmac not only provided a much lower interest rate, but since changing over to them they have been a dream to work with. Secure, user-friendly internet banking and mobile app. Superb customer service on the very few times I have had to ring them. Great rate, excellent products and wonderful customer service. Great to be able to acknowledge a wonderfully positive product.

Price
10/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Dan, New South Wales, reviewed 2 months ago
firstmac Home Loan review
Overall 1/10
Customer Service BAD.

Had an issue with a stolen card, they could not even cancel my card. Then accused me of not calling and asking for it to be stopped! So while I have no access to the system, no card, no money, I call to see where my replacement card is. They said, "oh you didn't ask for a new card." Customer service person - very very rude. Not to mention a previous matter. I had to go online to dispute a transaction and it took them three weeks to get back to me. Come on! Now I can gladly say I have refinanced since that call.

Read full review

Had an issue with a stolen card, they could not even cancel my card. Then accused me of not calling and asking for it to be stopped! So while I have no access to the system, no card, no money, I call to see where my replacement card is. They said, "oh you didn't ask for a new card." Customer service person - very very rude. Not to mention a previous matter. I had to go online to dispute a transaction and it took them three weeks to get back to me. Come on! Now I can gladly say I have refinanced since that call.

Price
2/10
Features
2/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Requel, New South Wales, reviewed 2 months ago
firstmac Home Loan (Variable) review
Overall 1/10
Not recommended!

Customer service is very poor. Their rate and review performance is extremely poor. You will be misguided about the finance provider (Firstmac and loans.com.au). Even if you contacted loans.com.au, you will be redirected to Firstmac. After that, you will not be eligible for any future better offer by loans.com.au

Read full review

Customer service is very poor. Their rate and review performance is extremely poor. You will be misguided about the finance provider (Firstmac and loans.com.au). Even if you contacted loans.com.au, you will be redirected to Firstmac. After that, you will not be eligible for any future better offer by loans.com.au

Price
2/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Mohammed, New South Wales, reviewed 5 months ago
firstmac Home Loan (Variable) review
Overall 2/10
Feel like I am being cheated by Firstmac

When I moved my two loans to Firstmac back to in November 2019, I was told that both Firstmac and loans.com.au are same (in fact, I contacted loans.com.au first and then redirected to Firstmac - I have those email communications). Now, I was offered an interest rate of $1.99% by loans.com.au. When I informed Firstmac about this offer, I was told that I am not eligible for this rate since Firstmac and loans.com.au are different (completely opposite compared to what I was told in the last year). I am eligible to this rate only if I move my other loans (say, from NAB) to loans.com.au and, in that case, Firstmac will be the finance provider. However, my present two Firstmac home loans are not eligible to get the lower interest rate offered by loans.com.au.

Read full review

When I moved my two loans to Firstmac back to in November 2019, I was told that both Firstmac and loans.com.au are same (in fact, I contacted loans.com.au first and then redirected to Firstmac - I have those email communications). Now, I was offered an interest rate of $1.99% by loans.com.au. When I informed Firstmac about this offer, I was told that I am not eligible for this rate since Firstmac and loans.com.au are different (completely opposite compared to what I was told in the last year). I am eligible to this rate only if I move my other loans (say, from NAB) to loans.com.au and, in that case, Firstmac will be the finance provider. However, my present two Firstmac home loans are not eligible to get the lower interest rate offered by loans.com.au.

Price
3/10
Features
2/10
Customer service
1/10
Convenience
1/10
Trust
2/10
Less
Shahadat, New South Wales, reviewed 5 months ago
firstmac Home Loan (Fixed) review
Overall 9/10
Recommend

Good company.

Read full review

Good company.

Price
9/10
Features
9/10
Customer service
9/10
Convenience
9/10
Trust
9/10
Less
James, Victoria, reviewed 5 months ago

What do you need to apply for a firstmac home loan?

You can apply for a home loan online via the firstmac website, or, you can arrange to have them call you back to set up an application. When you apply, make sure you have a few details on hand, including:

  • Employment details (including salary)
  • A list of any other income (such as investment dividends or rent)
  • Details of your assets (including savings, property, or shares)
  • Details of your liabilities (including other loans or credit cards)

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