Petcover pet insurance

Petcover pet insurance policy options

Cover information and limits in the table below verified as correct at 24 June 2024. Other information correct at the time of writing. Advertiser disclosure. Important information on terms, conditions and sub-limits.


PetCover Pet Insurance 

Are you thinking of getting a pet for your family but not sure as to which one you want? PetCover pet insurance can be a good choice for you as it caters to a range of animals, even the exotic ones. 

Not only this, but it has also won 2023 Mozo Experts Choice Pet Insurance Awards for Exceptional Value Accident & Illness Pet Insurance for its Key and Gold policies, Exceptional Value Comprehensive Pet Insurance for its Vital + Routine care and Exceptional quality Pet Insurance for its Superior policy.  

About PetCover 

PetCover has been in the pet insurance industry for quite a few years now. It has been created by international industry experts and operates globally. 

PetCover identifies themselves as pet people who are solely focused on pet insurance. They offer comprehensive, affordable cover for pets of all sizes and shapes. 

PetCover is an agent acting under a binder from Sovereign Insurance Australia Pty Ltd. 

PetCover pet insurance policies

PetCover has quite a wide range of policies to offer for cats and dogs, but also for horses and exotic animals. You may choose the one that suits your pet's needs. 

PetCover’s insurance policies claim to have one of the shortest ‘waiting periods’ for illness and injury. It also covers Third party liability cover that protects your pet causes personal injuries or damage to a third party and if you’re found legally liable. 

You may get a free pass for the first weeks with this free code: C4WF21

What is included in PetCover’s pet insurance policy?

A lot is included in each policy that PetCover offers. With a simple claiming process and different budgets to cater to a range of pets, PetCover has insured over 200,000 pets in Australia. 

You can see what you can expect from PetCover across their coverage in the table above. Check PetCover’s product disclosure statement (PDS) for the full terms and conditions.

What optional extras can I add to my PetCover pet insurance?

PetCover has quite a few optional extras for different covers. From day to day care cover to multi-pet discounts, cover for veterinary costs, saddlery and tack extras, and loss of not returning whilst flying, PetCover offers a lot of optional extras for your pet. 

Check your Certificate of Insurance for any of the optional extras available for your pet. 

What exclusions apply to PetCover pet insurance?

If your pet falls sick during the waiting period at the start of your policy (different for different policy covers) then that will be excluded and will not apply to your cover.

Other than this, usually most pet insurance providers do not cover any pre-existing conditions that your pet might have. Since PetCover has a lot of different policies for you to choose from, it is best to check your certificate of insurance and your policy’s PDS. 

How do I make a claim with PetCover?

To make a claim with PetCover, all you need to do is fill out the claim form available either on the PetCover website or contact them on 1300 738 225 or Once you have filled out the claim form, submit your claim with all the required documents at the same email address or post your claim to the following address: 

PetCover Aust Pty Ltd, Claims Centre 1-3 Smolic Court 

Tullamarine, VIC 3043 

With PetCover, you also have the option where the vet will directly be paid. You just need to have an agreement in place with your vet before you submit your claim. In fact, your vet can submit the claim as well. 

Can I cancel my PetCover pet insurance?

You can cancel your policy anytime you like. All you have to do is write to them on, call them on 1300 731 324 or fill out the form available on their website. 

Make sure all your claims are processed and paid for before you cancel. 

FAQs about PetCover Pet Insurance

What do I do if my pet gets sick or injured?

Taking your pet to a vet can be distressing at times, especially when an unexpected incident has occurred. In such a case, take care of your pet first and make sure that they are safe and out of any danger. Once they are safe and healthy, you can go ahead and take care of your insurance claim.