Knose pet insurance

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About Knose

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Important information on terms, conditions and sub-limits.
Last updated 13 December 2024 Important disclosures

Knose pet insurance

  • Pet Insurance

    Annual benefit limit
    $7,500, $12,5000, or $25,000
    Benefit percentage
    70%, 80% or 90%
    Choice of excess
    $0, $100, $200 Annual Excess
    Choice of vet
    Yes
    Get quote

    Enjoy flexible options that make it simple to tailor your pet insurance. Get a quote in just 2 minutes. Aussie customer care team. There are no sub limits and emergency help is available 24/7. Add optional extras such as dental illness and specialised therapies. Get 10% off your first-year premium using the exclusive promo code "MOZO10" - T&Cs apply.

  • Value Cover

    Annual benefit limit
    $7,500, $12,5000, or $25,000
    Benefit percentage
    70%, 80% or 90%
    Choice of excess
    $0, $100, $200 Annual Excess
    Choice of vet
    Yes
    Get quote

    Get great value coverage with Knose Value Cover. Award-winning pet insurance designed with the help of vets. No sub-limits or hidden costs. Customise your plan to help fit your budget. Australian-based customer care.

  • Balanced Cover

    Annual benefit limit
    $7,500, $12,5000, or $25,000
    Benefit percentage
    70%, 80% or 90%
    Choice of excess
    $0, $100, $200 Annual Excess
    Choice of vet
    Yes
    Get quote

    Enjoy all the basic coverage you need with Knose Balanced Cover. Award-winning pet insurance designed with the help of vets. No sub-limits or hidden costs. Customise your plan to help fit your budget. Australian-based customer care.

  • Maximum Cover

    Annual benefit limit
    $7,500, $12,5000, or $25,000
    Benefit percentage
    70%, 80% or 90%
    Choice of excess
    $0, $100, $200 Annual Excess
    Choice of vet
    Yes
    Get quote

    Get all the bells and whistles with Knose Maximum Cover. Award-winning pet insurance designed with the help of vets. No sub-limits or hidden costs. Customise your plan to help fit your budget. Australian-based customer care.

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FAQs about Knose pet Insurance

What is included in Knose’s pet insurance policy?

Knose pet insurance comprises a standard suite of automatic benefits, such as accident and illness cover. 

You can compare what to expect in a Knose pet insurance policy in the table above. Check Knose’s product disclosure statement (PDS) for the full terms and conditions. 

What optional extras can I add to Knose pet insurance?

You can complement Knose’s policy with a few exciting optional extras, enhancing your coverage. These include vet costs for:

  • Dental illness, such as gingivitis or periodontal disease (excluding pre-existing conditions and alternative dental and experimental therapies). 
  • Behavioural problems, like excessive licking, fur pulling, pacing, and destructive chewing. 
  • Alternative therapies,  like acupuncture, physiotherapy, and hydrotherapy.

Remember that claims will be subject to your annual limits, excess, and conditions.

Knose also offers pet care plans separate from their pet insurance product, a monthly subscription to routine care items like paralysis and worming medication, and a $100 veterinary allowance on their highest tier plans. 

What exclusions apply to Knose pet insurance?

Like all pet insurance policies, some general exclusions apply to Knose’s coverage, especially for pre-existing conditions, intentional neglect or harm, breed-specific conditions, and interrupted coverage. 

Additionally, you may not receive coverage if you claim before a waiting period has expired or if you miss a premium payment. 

Always read the PDS for a more detailed view of insurance exclusions.

How do I make a claim with Knose pet insurance?

You can make claims to Knose either through the website (www.knose.com.au) or over email (claims@knose.com.au). They should be lodged within 90 days of treatment with relevant evidence, such as vet’s assessments, invoices, or receipts. 

Your vet may also email a copy of the invoice and any clinical notes to claims@knose.com.au on your behalf. Claims are usually assessed within five business days of receiving all necessary evidence. Any benefits will be up to your annual limits/benefit percentage once you have paid the yearly excess.

Can I cancel my Knose pet insurance?

You can cancel your Knose pet insurance policy anytime by notifying Knose via the website (www.knose.com.au), email, or phone number. Knose may refund overpaid premiums on a cancelled policy, minus compulsory charges like government taxes or levies unless you’ve claimed under the policy during your period of insurance. 

The cancellation process is slightly different if you’re on a monthly policy (instead of a yearly one). Be sure to read the PDS for the full terms and conditions. 

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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