Great Southern Bank (formerly CUA) has over 400,000 members and more than 70 branches on the East Coast of Australia and in Perth. Named Australia's Best Large Credit Union in the 2020 Mozo Experts Choice Awards, it aims to be Australia's leading member-owned banking alternative. In 2021, it also became the proud owner of two Mozo People's Choice Awards for the Excellent Customer Service and Highly Trusted categories.
Being 100% member-owned means that it’s able to direct its profits into developing its competitive banking services. So if you're after a change for the better, check out Great Southern Bank’s range of home loans, personal loans, credit cards, savings accounts and more.
Cheapest interest rate on variable
Generally customer service is good with short wait times. Friendly staff. Product is good with competitive to no account fees. Good for those who use internet & phone banking but due to lack of branches it’s not great for customers who bank in person at a branch. This also makes processing times slower than the big four.
Not possible to setup an SMSF Term Deposit online even if you already have an SMSF account with the bank. Their claim of taking just 5 minutes to set up a Term Deposit is false.
Great Southern Bank’s fixed personal loan offers competitive rates, flexible terms, and excellent customer service. Pros include stable rates and responsive support. Cons are potential early repayment fees and fewer online features compared to some competitors.
After doing extensive research, I found Great Southern Bank provided the most competitive offers especially when it came to the potential for a Balance Transfer offer on Credit Cards, which is incredibly timely due to the current cost of living crisis affecting so many Australians. Their customer service is friendly, approachable & with a can-do attitude. Will definitely look to Great Southern Bank for future banking needs.
Great bank to deal with ,have used two home loans with them ,easy to apply
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