Thumbnail icon for Aussie

Aussie reviews

Overall rating
6.6/10
Price
6.6/10
Features
5.8/10
Customer service
6.5/10
Convenience
6.3/10
Trust
6.5/10
Based on 418 reviews as rated by the Mozo community.

Recent Aussie reviews

  • Aussie Car Loan review

    Overall rating   9 / 10
    Great!

    I like that a lot of the "paper work" can be done over the phone.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Leah, Queensland, reviewed about 1 month ago
  • Aussie Home Loan review

    Overall rating   1 / 10
    Don't go with Aussie home loans, its that simple!

    I have been with Aussie home loans for over 5 years. First four years I was on a fixed rate for 4.59%, four years later my broker told that I am paying way more than average and asked me to fix for 3.96 with a break fix fee of over $3000 within 3 months interest rate went down significantly and average now is under 3%. A few weeks ago I went to my mortgage broker and told them this is not fair and I am getting better rates from other lender and they are also offering me $4000 cash bonus. He told me don’t go with another lender I will negotiate a fair break cost and re-fix you for 2.21%. A week later I did not hear anything so called my broker and asked, he said my break fix cost is $4089 and I agreed to that cost, and he told me he would send over the paper work on next business day. I didn’t hear for few days then I called them again and they said I would have to contact Aussie home loans customer support to fix the rate, they already negotiated everything and I just got to agree to cost. When I called the customer support they told me they will have to calculate the cost again and I can except a call with 24 - 48 hrs. After 3 days I did not get any call. I called them up on the fourth day and they told me its only $2858, I said I agree to the break cost again and break my fixed term contact but they said they wont be able to do it until midday and I can expect a call in the afternoon, until 3PM I did not get any call so I called them up and now they are telling it is $12,809. Did my break fix cost go up by $10,000 in two days? They had no answer and advised their manager will call, at around 4:30 PM the manager called and said there were errors in the calculation and my break fix cost is $12,809 and offered me a $100 gift voucher for their mistake. Mistakes three times with calculation, and I agreed three times!! and $100 is a compensation? I lost over $15,000 and Aussie home loans does not have any ethics and I would not recommended anyone to go with them. I am exploring legal options to dispute this matter. Make sure to record your conversations every time you speak to them.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    3 / 10
    Convenience
    5 / 10
    Trust
    1 / 10
    Less
    Salman, New South Wales, reviewed 3 months ago
  • Aussie Personal Loan review

    Overall rating   5 / 10
    Banks are good.

    Banks all the same.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Belle, New South Wales, reviewed about 1 year ago
  • Aussie Credit Card review

    Overall rating   4 / 10
    Have to send payments via post office

    They don't accommodate people living in rural areas.

    Price
    0 / 10
    Less
    Judy, South Australia, reviewed over 3 years ago
  • Aussie Home Insurance review

    Overall rating   7 / 10
    Awesome

    I think most of their services are over average.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    5 / 10
    Less
    Emma, Tasmania, reviewed about 5 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.