Bank of Sydney logo

Bank of Sydney customer reviews

Overall rating
7.8/10
Price
7.5/10
Features
7.3/10
Customer service
8.4/10
Convenience
7.2/10
Trust
8.2/10
Based on 44 reviews as rated by the Mozo community. More about the mozo ratings

Recent Bank of Sydney customer reviews

  • Bank of Sydney Everyday Saver Account

    Clunky, clumsy and frustrating

    Their general banking procedures are very clunky - could never do anything I asked over the phone, instead requiring me to send a 'secure message' via online banking (that times out before you are done without telling you! and you lose the message you've carefully composed when you try to send), then once you re-type your instructions, you require an sms code to even be able to send the message, despite the fact that you are logged into your online banking and sending the message from and within their secure mailbox! Then they call you on the phone to confirm your instructions despite refusing to accept your instructions over the phone in the first place. There is also no way to get more than $10K (either transfer or bpay) via online banking, regardless of your transfer limits without incurring a substantial fee. I'm switching, I've had enough hassle!

    Price
    Customer service
    Convenience
    Trust
    Less
    Hal, New South Wales, reviewed 11 months ago
    More Bank of Sydney bank account customer reviews
  • Bank of Sydney Personal Loan

    Average overall

    Alright overall but nothing too special.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Elina, New South Wales, reviewed over 1 year ago
    More Bank of Sydney personal loan customer reviews
  • Bank of Sydney Term Deposit

    Market leading rates.

    Best terms deposit rate available. Not many branches but not required due to nature of product. Online functionality is clunky.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Dim, New South Wales, reviewed over 1 year ago
    More Bank of Sydney term deposit customer reviews
  • Bank of Sydney Home Insurance

    Very happy with this provider

    10+10

    Price
    Less
    Patrick, Queensland, reviewed over 4 years ago
    More Bank of Sydney home insurance customer reviews
  • Bank of Sydney Everyday Saver Account

    Ok

    Small bank transfers take too long

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Vanessa, New South Wales, reviewed over 5 years ago
    More Bank of Sydney debit card customer reviews
  • Bank of Sydney Credit Card

    lovely lovely

    need a phone

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Samantha, New South Wales, reviewed about 6 years ago
    More Bank of Sydney credit card customer reviews
  • Bank of Sydney Savings Account

    Love it

    Best bank .

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Warren, New South Wales, reviewed over 6 years ago
    More Bank of Sydney savings account customer reviews
  • Bank of Sydney Home Loan

    Excellent

    Excels in every way

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Areti , , reviewed over 6 years ago
    More Bank of Sydney home loan customer reviews
  • Bank of Sydney Car Loan

    Simple and easy to jze

    Had great customer service

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    , , reviewed almost 7 years ago
    More Bank of Sydney car loan customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.