We haven’t had much to do with our home insurance. It was just one we were suggested when we got a home loan so don’t really have a review about them as of yet. But when I’ve had to call them I’ve never had to wait to long to speak to some one and they were always able to help with the enquiry
More CGU home insurance customer reviewsI have had to make one claim since owning my car. The process to sign up for insurance was easy and not time consuming at all. When it came time to making a claim the customer service agent was clear, kind, understanding and direct. They were very patient and understanding. I would highly recommend cgu to all family and friends and I will be a long term customer.
More CGU car insurance customer reviewsCGU was very responsive to our travel claim and, although it was very complex, they were true to their word and paid out our claim. Cons- none really. We took out top cover and we are so glad we did.
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