They will fight against you on claims to your vehicle. They will cancel your policy if you have done anything that is just standard, no modification plate required to your vehicle due to their policies and trying to state unacceptable modifications, that even the transport department did not need any modification plate. You can never talk to someone from Australia who understands English and Australian Standards.
When my wife got very sick and had to go to hospital in Thailand the service we got from CGU was excellent. They made us feel very safe and kept in contact with us through the whole week. We will always travel with CGU as our insurer.
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