Worst claims service ever. Took over a year, a lot of time on hold and a lot of angry calls to resolve a claim where I was not at fault. I ended up having to make a complaint to the Ombudsman in order to get the claim escalated to their dispute...
Worst claims service ever. Took over a year, a lot of time on hold and a lot of angry calls to resolve a claim where I was not at fault. I ended up having to make a complaint to the Ombudsman in order to get the claim escalated to their dispute resolution team and eventually resolved. Their standard claims team are lazy and rude. Their dispute resolution team was definitely much better to deal with, but it should never have gotten to that level.
Kate, Queensland, reviewed 1 day ago
Coles Mastercard helps me to earn points that can be used as discount.
Coles Mastercard helps me to earn points that can be used as discount.
Melanie, Victoria, reviewed 7 days ago
Kirah, Queensland, reviewed 12 days ago
Quick and easy to do and so much cheaper than my previous insurer. A great experience.
Quick and easy to do and so much cheaper than my previous insurer. A great experience.
Rhonda, New South Wales, reviewed 18 days ago
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