I just had a minor accident and had to claim on my insurance. Coles Insurance was efficient and quickly organised my claim and repairs. It was super quick and easy. The monthly premium is very competitive and the service was great. No mucking around - just efficient service. I will stay with them for as long as I can. Highly recommended.
I like Coles MasterCard because no annual fee. Coles car insurance is cheap. But Coles car insurance taking too long for my claim to process. Its been almost 3 weeks since my car involved in a car accident but they are still waiting for a quote from the smash repair. I am not happy with Coles Car Insurance at all. And won’t recommend Coles car insurance.
Rude customer care... racist
Was easy to setup and pay for, appeared to cover all we required, and price was competitive. They also gave us more Flyby points and discounts. As for claiming we have never claimed for anything so I am not able to say how good or bad they perform, other than to say I have not seen any reports either way. People should look at the fine print and see that what you want is covered.
Easy to understand statements and good customer service.
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