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Coles reviews

Coles
Coles overall rating

(as rated by the Mozo community)

6.7 / 10

based on 262 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest Coles reviews

Coles

Coles Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   1 / 10

Avoid them. You get what you pay for.

Worst claims service ever. Took over a year, a lot of time on hold and a lot of angry calls to resolve a claim where I was not at fault. I ended up having to make a complaint to the Ombudsman in order to get the claim escalated to their dispute...

Full review

Worst claims service ever. Took over a year, a lot of time on hold and a lot of angry calls to resolve a claim where I was not at fault. I ended up having to make a complaint to the Ombudsman in order to get the claim escalated to their dispute resolution team and eventually resolved. Their standard claims team are lazy and rude. Their dispute resolution team was definitely much better to deal with, but it should never have gotten to that level.

    Price   10 / 10

    Features   8 / 10

    Customer service   1 / 10

    Convenience   0 / 10

    Trust   1 / 10

Less

Kate, Queensland, reviewed 1 day ago

Coles

Coles No Annual Fee Mastercard No Annual Fee Mastercard review

Overall rating   10 / 10

Perfect.

Coles Mastercard helps me to earn points that can be used as discount.

Full review

Coles Mastercard helps me to earn points that can be used as discount.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie, Victoria, reviewed 7 days ago

Coles

Coles Unsecured Personal Loan (Variable, flybuys members rates) Unsecured Personal Loan (flybuys members rates) review

Overall rating   10 / 10

Great service.

They are the best of the best.

Full review

They are the best of the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kirah, Queensland, reviewed 12 days ago

Coles

Coles Home Building & Contents Insurance Home Building & Contents Insurance review

Overall rating   10 / 10

Best by far.

Quick and easy to do and so much cheaper than my previous insurer. A great experience.

Full review

Quick and easy to do and so much cheaper than my previous insurer. A great experience.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

Less

Rhonda, New South Wales, reviewed 18 days ago

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