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Defence Bank credit card reviews

Defence Bank
Defence Bank's overall rating for credit cards

(as rated by the Mozo community)

7.3 / 10

based on 27 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Defence Bank

Recent Defence Bank credit card reviews

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   9 / 10

Competitive rates with defence expertise.

Excellent attentive service with flexibility during times of hardship. Just a phone call away if advice is needed.

Full review

Excellent attentive service with flexibility during times of hardship. Just a phone call away if advice is needed.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Debra, New South Wales, reviewed 13 days ago

Defence Bank

Defence Bank Credit Card review

Overall rating   4 / 10

High fees.

The fees are very high but the customer service is better than most providers.

Full review

The fees are very high but the customer service is better than most providers.

    Price   1 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   5 / 10

Less

Lucas, South Australia, reviewed about 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   10 / 10

Great customer service

Defence Bank is a customer focussed entity that strives to and achieves customer satisfaction in all aspects of service and products.

Full review

Defence Bank is a customer focussed entity that strives to and achieves customer satisfaction in all aspects of service and products.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Laura, Victoria, reviewed over 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   3 / 10

Available at the time.

I joined because it was the only option at the time. I have been disappointed with how they haven't looked after me at all.

Full review

I joined because it was the only option at the time. I have been disappointed with how they haven't looked after me at all.

    Price   5 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   4 / 10

Less

Bernie, Queensland, reviewed almost 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   0 / 10

Do not recommend

Closing too many branches.

Full review

Closing too many branches.

    Price   5 / 10

    Features   5 / 10

    Customer service   2 / 10

    Convenience   0 / 10

    Trust   2 / 10

Less

Justin, South Australia, reviewed almost 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   5 / 10

Great bank

It's a good bank just not many branches out there if you need one

Full review

It's a good bank just not many branches out there if you need one

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Ben, , reviewed almost 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   8 / 10

my bank is a bank

My bank is a bank

Full review

My bank is a bank

    Price   6 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Regina , , reviewed about 5 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   8 / 10

Ease of use at most ATMs at a fee

only can be used on line or at Active Bases

Full review

only can be used on line or at Active Bases

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   8 / 10

Less

Robin, South Australia, reviewed about 5 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   5 / 10

Defence Bank

Don't do enough for members.

Full review

Don't do enough for members.

    Price   3 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

David, New South Wales, reviewed over 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   9 / 10

No frills, no fuss, no extras but low ongoing rate

Great card. Does not have any of the bonus programs or rewards but they give a lower rate and less fees because of that and that suits me as there are a million rewards programs so I like my "no frills" credit card.

Full review

Great card. Does not have any of the bonus programs or rewards but they give a lower rate and less fees because of that and that suits me as there are a million rewards programs so I like my "no frills" credit card.

    Price   7 / 10

    Features   1 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jenna, New South Wales, reviewed over 6 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   9 / 10

Good rates, great service.

Low interest rate, friendly service, and branches on defence bases make it easily accessible for me during work hours. They also understand what comes with being in the defence force.

Full review

Low interest rate, friendly service, and branches on defence bases make it easily accessible for me during work hours. They also understand what comes with being in the defence force.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Andrew, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   8 / 10

A trusted bank

I love the Defense Bank because of the trust and loyalty with the bank. Every loan that is given is hard which means they only give loans to people who can afford them.

Full review

I love the Defense Bank because of the trust and loyalty with the bank. Every loan that is given is hard which means they only give loans to people who can afford them.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Alex, Victoria, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   7 / 10

Better than good rates and great customer service

They are the best rate and have fantastic customer service but they do not have a rewards program.

Full review

They are the best rate and have fantastic customer service but they do not have a rewards program.

    Price   10 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Anita, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   10 / 10

Easy to manage, great customer service

Easy to manage, great customer service

Full review

Easy to manage, great customer service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   9 / 10

Excellent

Great service and staff always helpful

Full review

Great service and staff always helpful

    Price   8 / 10

    Features   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michael, Western Australia, reviewed over 7 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Citi Platinum - Balance Transfer Offer

    Citi Platinum - Balance Transfer Offer

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    American Express Velocity Platinum Card

    American Express Velocity Platinum Card

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $375

    Go to site

    More info

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $375
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points automatically transferred to your Velocity account
    Overall rating

    6.6

    Based on 873 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • NAB Low Rate Card

    NAB Low Rate Card

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response

    balance transfer rate

    0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)

    purchase rate

    0% p.a. for 6 months then 13.99% p.a.

    annual fee

    $59

    Go to site

    More info

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response
    • Balance transfer rate: 0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)
    • Annual fee: $59
    • Purchase rate: 0% p.a. for 6 months then 13.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%, Min $2.50
    • Rewards description:
    Overall rating

    6.7

    Based on 4197 NAB credit card reviews

    Need more information?
    Go to site

    More info

  • Suncorp Clear Options Platinum (Suncorp Rewards)

    Suncorp Clear Options Platinum (Suncorp Rewards)

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    0% p.a. for 14 months then 20.74% p.a.

    annual fee

    $129 $49 in the first year

    Go to site

    More info

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $129 $49 in the first year
    • Purchase rate: 0% p.a. for 14 months then 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3.50%, min $3.50
    • Rewards description: Redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    6.6

    Based on 418 Suncorp credit card reviews

    Need more information?
    Go to site

    More info

  • Citi Platinum - Purchase Rate Offer

    Citi Platinum - Purchase Rate Offer

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.

    balance transfer rate

    0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.
    • Balance transfer rate: 0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 0% p.a. for 13 months then 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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