Excellent attentive service with flexibility during times of hardship. Just a phone call away if advice is needed.
The fees are very high but the customer service is better than most providers.
Defence Bank is a customer focussed entity that strives to and achieves customer satisfaction in all aspects of service and products.
I joined because it was the only option at the time. I have been disappointed with how they haven't looked after me at all.
It's a good bank just not many branches out there if you need one
only can be used on line or at Active Bases
Don't do enough for members.
Great card. Does not have any of the bonus programs or rewards but they give a lower rate and less fees because of that and that suits me as there are a million rewards programs so I like my "no frills" credit card.
Low interest rate, friendly service, and branches on defence bases make it easily accessible for me during work hours. They also understand what comes with being in the defence force.
I love the Defense Bank because of the trust and loyalty with the bank. Every loan that is given is hard which means they only give loans to people who can afford them.
They are the best rate and have fantastic customer service but they do not have a rewards program.
Easy to manage, great customer service
Great service and staff always helpful
**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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