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Defence Bank credit card reviews

Defence Bank
Defence Bank's overall rating for credit cards

(as rated by the Mozo community)

7.2 / 10

based on 26 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Defence Bank

Recent Defence Bank credit card reviews

Defence Bank

Defence Bank Credit Card review

Overall rating   4 / 10

High fees.

The fees are very high but the customer service is better than most providers.

Full review

The fees are very high but the customer service is better than most providers.

    Price   1 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   5 / 10

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Lucas, South Australia, reviewed almost 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   10 / 10

Great customer service

Defence Bank is a customer focussed entity that strives to and achieves customer satisfaction in all aspects of service and products.

Full review

Defence Bank is a customer focussed entity that strives to and achieves customer satisfaction in all aspects of service and products.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Laura, Victoria, reviewed over 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   3 / 10

Available at the time.

I joined because it was the only option at the time. I have been disappointed with how they haven't looked after me at all.

Full review

I joined because it was the only option at the time. I have been disappointed with how they haven't looked after me at all.

    Price   5 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   4 / 10

Less

Bernie, Queensland, reviewed over 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   0 / 10

Do not recommend

Closing too many branches.

Full review

Closing too many branches.

    Price   5 / 10

    Features   5 / 10

    Customer service   2 / 10

    Convenience   0 / 10

    Trust   2 / 10

Less

Justin, South Australia, reviewed over 4 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   5 / 10

Great bank

It's a good bank just not many branches out there if you need one

Full review

It's a good bank just not many branches out there if you need one

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Ben, , reviewed almost 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   8 / 10

my bank is a bank

My bank is a bank

Full review

My bank is a bank

    Price   6 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Regina , , reviewed almost 5 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   8 / 10

Ease of use at most ATMs at a fee

only can be used on line or at Active Bases

Full review

only can be used on line or at Active Bases

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   8 / 10

Less

Robin, South Australia, reviewed almost 5 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   5 / 10

Defence Bank

Don't do enough for members.

Full review

Don't do enough for members.

    Price   3 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

David, New South Wales, reviewed over 5 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   9 / 10

No frills, no fuss, no extras but low ongoing rate

Great card. Does not have any of the bonus programs or rewards but they give a lower rate and less fees because of that and that suits me as there are a million rewards programs so I like my "no frills" credit card.

Full review

Great card. Does not have any of the bonus programs or rewards but they give a lower rate and less fees because of that and that suits me as there are a million rewards programs so I like my "no frills" credit card.

    Price   7 / 10

    Features   1 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Jenna, New South Wales, reviewed over 6 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   9 / 10

Good rates, great service.

Low interest rate, friendly service, and branches on defence bases make it easily accessible for me during work hours. They also understand what comes with being in the defence force.

Full review

Low interest rate, friendly service, and branches on defence bases make it easily accessible for me during work hours. They also understand what comes with being in the defence force.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Andrew, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   8 / 10

A trusted bank

I love the Defense Bank because of the trust and loyalty with the bank. Every loan that is given is hard which means they only give loans to people who can afford them.

Full review

I love the Defense Bank because of the trust and loyalty with the bank. Every loan that is given is hard which means they only give loans to people who can afford them.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Alex, Victoria, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   7 / 10

Better than good rates and great customer service

They are the best rate and have fantastic customer service but they do not have a rewards program.

Full review

They are the best rate and have fantastic customer service but they do not have a rewards program.

    Price   10 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Anita, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   10 / 10

Easy to manage, great customer service

Easy to manage, great customer service

Full review

Easy to manage, great customer service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter, New South Wales, reviewed over 7 years ago

Defence Bank

Defence Bank True Blue Credit Card True Blue Credit Card review

Overall rating   9 / 10

Excellent

Great service and staff always helpful

Full review

Great service and staff always helpful

    Price   8 / 10

    Features   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michael, Western Australia, reviewed over 7 years ago

Defence Bank

Defence Bank Credit Card review

Overall rating   8 / 10

Defcredit is the bank for us, good service with no fuss, they phoned last week to check to see if our card had been used fraudulently but it was cool, it had been a purchase on Ebay but with service this good, what more can I say?

Full review

Defcredit is the bank for us, good service with no fuss, they phoned last week to check to see if our card had been used fraudulently but it was cool, it had been a purchase on Ebay but with service this good, what more can I say?

    Price   9 / 10

    Features   1 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Louise, Queensland, reviewed almost 8 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Qantas Money Qantas Premier Everyday

    Qantas Money Qantas Premier Everyday

    • 0% purchase rate for first 9 months (19.99% afterwards)
    • 20,000 bonus points if you apply by 30 May 2019 and spend $3,000 in the first 90 days
    • 0% balance transfer rate for 9 months (21.99% afterwards).

    balance transfer rate

    0% p.a. for 12 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $49 $29 in the first year

    Go to site

    More info

    • 0% purchase rate for first 9 months (19.99% afterwards)
    • 20,000 bonus points if you apply by 30 May 2019 and spend $3,000 in the first 90 days
    • 0% balance transfer rate for 9 months (21.99% afterwards).
    • Balance transfer rate: 0% p.a. for 12 months and then 21.99% p.a.
    • Annual fee: $49 $29 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, min $3.00
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Need more information?
    Go to site

    More info

  • Citi Platinum (Balance Transfer Offer)

    Citi Platinum (Balance Transfer Offer)

    • 0% per annum for 26 months on purchases and balance transfers
    • Low Annual Fee at $49 for the first year then $149 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $199 $0 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • Low Annual Fee at $49 for the first year then $149 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $199 $0 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1250 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    American Express Qantas Ultimate Card

    American Express Qantas Ultimate Card

    • Receive 120,000 bonus Qantas Points when you apply online, are approved and spend $4,500 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $450

    Go to site

    More info

    • Receive 120,000 bonus Qantas Points when you apply online, are approved and spend $4,500 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $450
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.6

    Based on 865 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 100,000 bonus Qantas Points and $200 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay

    balance transfer rate

    No current offer

    purchase rate

    20.24% p.a.

    annual fee

    $425

    Go to site

    More info

    • 100,000 bonus Qantas Points and $200 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay
    • Balance transfer rate: No current offer
    • Annual fee: $425
    • Purchase rate: 20.24% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 20.24% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.7

    Based on 6072 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • Qantas Money Qantas Premier Platinum

    Qantas Money Qantas Premier Platinum

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months

    balance transfer rate

    0% p.a. for 18 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $299 $199 in the first year

    Go to site

    More info

    • Up to 55 days (unless you have a Balance Transfer)
    • Purchase rate of 19.99% p.a.
    • 0% p.a. Balance transfers for 18 months
    • Balance transfer rate: 0% p.a. for 18 months and then 21.99% p.a.
    • Annual fee: $299 $199 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, min $3.00
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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