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Ozicare customer reviews

Recent Ozicare customer reviews

  • Ozicare Comprehensive Car Insurance

    Poor claim accessor team.

    Their claims team is not responding to emergency repairs and they don’t have any SLA for any emergency claim. I am chasing them for an emergency claim to fix my car and they are not replying. They don’t understand the critical situation where we are expecting a baby any day we need our car fixed. I have taken all quotes and everything but they don’t have to review. I will go to fix but I was just requesting to review and approve but everyday I call them and they just say we are looking on priority but we don’t have any SLA. Then why do you guys call it an emergency fix?

    Customer service
    Nishant, New South Wales, reviewed about 1 year ago
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