Much happier now that customer service back in Australia; overseas service personnel were very rude. I like the monthly debit option. Did not like the fact that when we were in lockdown, they would not offer any rebates for a contents only insurer like me. Never had to make a claim and hope not to.
I have found them to be great, they replaced my windscreen for free under their one free windscreen replacement per year of being insured with them and I had only been insured with them for just over a month, that was five years ago. They also have 100 km free towing. At the time they were, to the best of my knowledge, the only ones that would insure my son's car while he was only on a learners permit.
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