I am very disappointed with my experience with Suncorp. Had to wait hours to get a response online. Called 4 times a day to follow up with my term deposit with no proper answer for 10 days. No rest no sleep, at the verge of loosing my property and the initial deposit.Still waiting for the outcome. Very frustrated and disappointed.
More Suncorp home loan customer reviewsThe worst bank ever! Account was locked after money was deposited. Didn't even know why, no explanation was provided for that. It was just locked. Customer service agents weren't also helpful at all. Waited almost half day for someone to pick up the phone, just to be told they can't do anything about it. Should've read all the online reviews first. No wonder their average is 1.4 on productreview.com.au- Definitely NOT recommended. Don't make the same mistake we all did; look for another bank.
More Suncorp bank account customer reviewsWe’ve had car, house and contents insurance with Suncorp for years and they are excellent.
More Suncorp home insurance customer reviewsI will not be able to lie, as I think it is the crappy bank.
More Suncorp savings account customer reviewsThey store my money and allow me access to it. What more can one expect from any bank with interest rates at rock bottom.
More Suncorp credit card customer reviewsStay away from this bank. Worst customer service for existing customers. Go out of their way to get your business but then make everything very difficult as a customer. Not enough branches across Australia and those that are available are inefficient and don't have enough authority to actually help. Online service is almost non existent and had to sit on hold for nearly an hour on the phone, only for the guy to tell me that the department I need to talk to have gone home for the day!! You need to wait months for things to happen and it will all go through the post. Have reported to the ombudsman. Avoid this bank, there are better options available with far better customer service.
More Suncorp personal loan customer reviewsIn this day and age I was shocked to find out that internet passwords were only 6-8 characters with no special characters. Not very secure!
More Suncorp term deposit customer reviewsVery helpful customer support and trustworthy. Happy with the financial rates.
More Suncorp car loan customer reviewsgood people to talk to and very easy to get along with a great help
When it comes too home and contents insurance I trust suncorp
More Suncorp debit card customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.