based on 381 BCU Bank product reviews as rated by Mozo community

BCU Bank bank accounts

bcu is a division of Police & Nurses Limited following the successful merger between Bananacoast Community Credit Union Ltd and Police & Nurses Limited. bcu bank accounts offer a range of packages for different needs.

Check out our range of bank accounts for an overview of interest rates, fees and more. Or you can compare with our bank account comparison tools.

BCU Bank offers the following bank accounts

Rates and fees verified as correct at 6 December 2023. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Access Account

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay

0% p.a.

How are BCU Bank bank accounts rated?

Mozo users have rated BCU Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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BCU Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

49 Reviews

Recent BCU Bank bank account reviews

BCU Bank Bank Account
Overall 8/10
Great customer service focussed bank

BCU is a great, community-minded, customer oriented bank. Their savings account interest rates are competitive and they have a good choice of options for savings accounts. It's always a pleasure going into the bank and receiving excellent customer service

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BCU is a great, community-minded, customer oriented bank. Their savings account interest rates are competitive and they have a good choice of options for savings accounts. It's always a pleasure going into the bank and receiving excellent customer service

Price
8/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Deborah, New South Wales, reviewed 6 months ago
BCU Bank Bank Account
Overall 1/10
Terrible customer service from branch manager

No skills from them branch manager, by being a bully they received their position! Treating staff so they were so terrified of what you could do to them by being in charge, just because the staff may have had the skills that maybe you should of had! So scared that maybe you would of been caught out! Due to no skills in the role / position you bullied yourself into! Your skills were being a bully only! Funny how these people climb to the top on being a bully because staff are so scared of what bully’s can do to you, so sad because maybe they were good at their job and you were scared of being found out that you did not have the skills needed apart from being a bully and making people so scared of what you could do to them? So they resigned! How often does this happen! How often do we witness this happening!

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No skills from them branch manager, by being a bully they received their position! Treating staff so they were so terrified of what you could do to them by being in charge, just because the staff may have had the skills that maybe you should of had! So scared that maybe you would of been caught out! Due to no skills in the role / position you bullied yourself into! Your skills were being a bully only! Funny how these people climb to the top on being a bully because staff are so scared of what bully’s can do to you, so sad because maybe they were good at their job and you were scared of being found out that you did not have the skills needed apart from being a bully and making people so scared of what you could do to them? So they resigned! How often does this happen! How often do we witness this happening!

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Paul, New South Wales, reviewed about 2 years ago
BCU Bank Access Account
Overall 9/10
Best decision i have made was to join BCU

BCU is the first credit union i have been with. I am so impressed with the customer service. The staff are more than willing to help with any issues no matter how big or small.

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BCU is the first credit union i have been with. I am so impressed with the customer service. The staff are more than willing to help with any issues no matter how big or small.

Price
9/10
Features
7/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Nadyne, New South Wales, reviewed almost 3 years ago
BCU Bank Access Account
Overall 10/10
They treat me like a person not a number.

They treat their customers as real people and service is first class.

Read full review

They treat their customers as real people and service is first class.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
9/10
Trust
9/10
Less
Wayne, Queensland, reviewed about 3 years ago
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