based on 484 AMP Bank banking product reviews as rated by Mozo community

AMP Bank home loans

For more than 170 years, AMP Bank has been a leading specialist in wealth management in Australia and New Zealand. If you’re looking for a home loan lender with the security of a big bank and a little bit more flexibility than what the Big 4 can offer, AMP is worth considering. 

On this page you can compare all of the AMP home loans including variable rate, fixed rate and package deals to find the perfect fit for you. 

What home loans do AMP offer?

Rates and fees verified as correct at 3 July 2022. Other information correct at the time of writing. Advertiser disclosure.

Variable Rate Home Loans

If you're after more flexibility without the added features of a home loan package, then a standard variable rate home loan from AMP may be worth considering. The Essential Home Loan comes with an LVR of up to 90%, which means it caters to borrowers with a smaller deposit. As for features, you'll have a range at your disposal, including the ability to make an unlimited amount of extra repayments for free, access a redraw facility (minimums apply), and split your loan into fixed and variable rates. There's an upfront legal fee and a discharge fee to budget for, but zero application or ongoing service fees to worry about. AMP will also help cover the cost of your valuation fee (up to $900).

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

3.20% p.a.

3.23% p.a.

$0.00

$295

4.75% p.a.

4.78% p.a.

$0.00

$295

2.87% p.a.

2.90% p.a.

$0.00

$295

5.34% p.a.

5.37% p.a.

$0.00

$295

Fixed Package Home Loan

AMP offers two fixed home loan packages: a Basic Package for loans starting at $40,000 and a Professional Package for people who are looking to borrow more than $100,000. 

On the Basic Package there are no monthly account fees, and for loans up to 90% LVR, you won’t have to pay any loan establishment fees. The AMP Professional Package includes a discounted interest rate but there's a yearly service fee attached. Both loans allow borrowers to make extra repayments without penalty (up to $10,000 p.a.); however, you won't be able to access those payments once you've made them, as there are no redraw facilities available with either package. That said, because both offers come with the option to split your loan, you could potentially access more flexible features via the variable rate portion of your loan (including a redraw facility and an offset account). 

With the Professional Package, you may even be eligible for the AMP Master Limit - a pre-approved lending limit that is available for you to use for any investment needs in the next 10 years without the need to reapply for funds. While you only make repayments on the funds you use, there is an application fee which you should consider.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

5.64% p.a.

4.05% p.a.

$349.00 yearly

$295

5.64% p.a.

4.05% p.a.

$349.00 yearly

$295

5.74% p.a.

4.00% p.a.

$0.00

$644

5.39% p.a.

3.97% p.a.

$349.00 yearly

$295

5.19% p.a.

3.86% p.a.

$349.00 yearly

$295

5.39% p.a.

4.15% p.a.

$0.00

$644

5.19% p.a.

3.86% p.a.

$349.00 yearly

$295

5.19% p.a.

3.86% p.a.

$349.00 yearly

$295

5.39% p.a.

3.97% p.a.

$349.00 yearly

$295

5.44% p.a.

4.09% p.a.

$349.00 yearly

$295

5.44% p.a.

4.13% p.a.

$349.00 yearly

$295

5.44% p.a.

4.13% p.a.

$349.00 yearly

$295

5.54% p.a.

4.10% p.a.

$0.00

$644

5.49% p.a.

4.34% p.a.

$349.00 yearly

$295

5.49% p.a.

4.46% p.a.

$0.00

$644

5.29% p.a.

4.05% p.a.

$349.00 yearly

$295

5.29% p.a.

4.05% p.a.

$349.00 yearly

$295

5.49% p.a.

4.34% p.a.

$349.00 yearly

$295

5.29% p.a.

4.02% p.a.

$349.00 yearly

$295

Variable Package Home Loan

A Basic Package from $40,000 and a Professional Package for loans over $100,000 are also available from AMP with a variable interest rate. AMP’s variable home loans have the same fees and most of the same features as the fixed rate alternative, although they are a little more flexible in terms of the amount of extra repayments and free redraws you can make, and both also come with an offset account.

The main difference is that your variable interest rate might change over the duration of your loan term, as it fluctuates with the market. However if you want the certainty of fixed rates over a number of years, you can enjoy the best of both worlds by splitting your loan between the two rate options.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

3.74% p.a.

3.54% p.a.

$0.00

$644

4.35% p.a.

3.94% p.a.

$349.00 yearly

$295

3.74% p.a.

3.61% p.a.

$349.00 yearly

$295

3.17% p.a.

3.57% p.a.

$349.00 yearly

$295

3.17% p.a.

3.57% p.a.

$349.00 yearly

$295

2.94% p.a.

3.35% p.a.

$349.00 yearly

$295

2.94% p.a.

3.35% p.a.

$349.00 yearly

$295

3.24% p.a.

3.29% p.a.

$0.00

$644

2.94% p.a.

3.35% p.a.

$349.00 yearly

$295

3.34% p.a.

3.39% p.a.

$0.00

$644

2.94% p.a.

3.35% p.a.

$349.00 yearly

$295

3.64% p.a.

3.69% p.a.

$0.00

$644

3.74% p.a.

3.66% p.a.

$0.00

$644

3.34% p.a.

3.54% p.a.

$349.00 yearly

$295

3.34% p.a.

3.51% p.a.

$349.00 yearly

$295

3.34% p.a.

3.54% p.a.

$349.00 yearly

$295

3.41% p.a.

3.81% p.a.

$349.00 yearly

$295

3.09% p.a.

3.49% p.a.

$349.00 yearly

$295

3.41% p.a.

3.81% p.a.

$349.00 yearly

$295

3.49% p.a.

3.54% p.a.

$0.00

$644

3.04% p.a.

3.44% p.a.

$349.00 yearly

$295

3.09% p.a.

3.49% p.a.

$349.00 yearly

$295

3.54% p.a.

3.59% p.a.

$0.00

$644

4.02% p.a.

4.07% p.a.

$0.00

$644

AMP Bank home loan features in a glance

Free icon

No ongoing service fees

Some of the home loans offered by AMP including the Basic Package and the Essential Home Loan don’t have yearly account management fees, which can save you big over the life of your home loan. But these loans may have a higher interest rate or less flexibility than the ones with ongoing fees, so be sure you weigh up the pros and cons first.

Free icon

Free extra repayments

AMP’s variable rate loans allow you to make extra repayments whenever you like and without penalty, so be sure to take advantage of this feature to pay your loan off faster and reduce your interest costs. You can also make additional repayments with AMP's fixed rate loans, but there will be a cap on the amount you can pay extra for free.

Free icon

Redraw facility

With AMP’s variable loans, you can tap into extra repayments via a fee-free redraw facility, should you need a cash fix at a later date. Just be mindful that the Essential Home Loan offer comes with a minimum redraw amount each time.

Image of coins

100% mortgage offset

Another handy feature that could possibly save you thousands in interest is a linked offset deposit account that is optional with many of AMP’s variable rate home loans. When you deposit your savings into this account, these funds are offset against the balance of your loan and therefore reduce the interest you’ll have to pay. Say you have a $200,000 loan and $50,000 in your mortgage offset account -you’ll only be charged interest against $150,000.

How are AMP Bank home loans rated?

Mozo users have rated AMP Bank home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
AMP Bank home loans
Overall
Price
Features
Customer service
Convenience
Trust

225 Reviews

Recent AMP Bank home loan reviews

AMP Bank Variable Rate Loan (Professional Package)
Overall 1/10
Absolutely miserable.

They made constant mistakes in the loan application process. It took two weeks to receive loan documents. The online signing forms are unintuitive. Contacting them is almost impossible, expect to wait at least an hour on hold or for a callback. Online chat never connects, just constantly says they're at capacity. Registration for the online portal does not work, I have called up 3 times for help. On the latest attempt I was told they need to reset my password and it will take 2 days!!! The app just fails with "sorry, try again later". The website just fails with "This section is unavailable".

Read full review

They made constant mistakes in the loan application process. It took two weeks to receive loan documents. The online signing forms are unintuitive. Contacting them is almost impossible, expect to wait at least an hour on hold or for a callback. Online chat never connects, just constantly says they're at capacity. Registration for the online portal does not work, I have called up 3 times for help. On the latest attempt I was told they need to reset my password and it will take 2 days!!! The app just fails with "sorry, try again later". The website just fails with "This section is unavailable".

Price
9/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Mathew, Western Australia, reviewed about 1 month ago
AMP Bank Home Loan
Overall 1/10
AMP - Appalling Management of Policy!

My experience with AMP was ok until it came time to discharge the mortgage. That was, without doubt, one of the worst banking experiences of my life. Absolutely hopeless lack of communication for weeks in end despite several reminders and phone calls. Hopeless service. Distressing and frustrating. I will never use AMP again.

Read full review

My experience with AMP was ok until it came time to discharge the mortgage. That was, without doubt, one of the worst banking experiences of my life. Absolutely hopeless lack of communication for weeks in end despite several reminders and phone calls. Hopeless service. Distressing and frustrating. I will never use AMP again.

Trust
1/10
Less
Nick, Victoria, reviewed 7 months ago
AMP Bank Fixed Rate Loan (Professional Package)
Overall 1/10
Poor customer service

I signed my contract with 2.04% interest rate but on settlement they changed my fix home loan interest rate to 2.34 % without letting me know. poor customer service.

Read full review

I signed my contract with 2.04% interest rate but on settlement they changed my fix home loan interest rate to 2.34 % without letting me know. poor customer service.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Jaimati, Victoria, reviewed 7 months ago
AMP Bank Home Loan
Overall 1/10
Poor customer service. My worst banking experience

The home loan account was been settled incorrectly. Therefore, I am not able to make any transfer through the online banking. Actually this is fine, everyone make errors. But what really piss me off is the procedure and actions to resolve the issue. It have been more than 2 weeks time, the issue still not been resolved. It was the worst banking experience I had so far. - difficult to find a person (above 45mins waiting time for the service call) - poor record. Need to explain the issue again and again every time i call them - it was different stories/ explanation/ excuses from their customer service staff every time - lack of capability to resolve a simple account setup issue for the customer I have home loan with other lender as well. It is certain that some other leader in the market can offer similar interest rate but much better customer service. So I don't recommend to use the AMP home loan product.

Read full review

The home loan account was been settled incorrectly. Therefore, I am not able to make any transfer through the online banking. Actually this is fine, everyone make errors. But what really piss me off is the procedure and actions to resolve the issue. It have been more than 2 weeks time, the issue still not been resolved. It was the worst banking experience I had so far. - difficult to find a person (above 45mins waiting time for the service call) - poor record. Need to explain the issue again and again every time i call them - it was different stories/ explanation/ excuses from their customer service staff every time - lack of capability to resolve a simple account setup issue for the customer I have home loan with other lender as well. It is certain that some other leader in the market can offer similar interest rate but much better customer service. So I don't recommend to use the AMP home loan product.

Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Lawrence, New South Wales, reviewed 7 months ago
AMP Bank Home Loan
Overall 1/10
I need to get compensation

Around two weeks ago, I sent them a written request to switch my product from professional to Essential(without offset facility), they did not tell me I would lose my offset benefits. On 2nd September, I made a call to them, I was told that I would lose my offset benefits if i do switch product, then i said please switch product after next repayment date(15th Sep), the staff left a note stating to switch product after next repayment date in order to not lose offset benefit. But Unfortunately, they did switch my product to Essentials without seeing that note on 6th Sep, which made me lose my offset benefit from 15th Aug to 6th Sep. what a mistake they did. i wrote my compliant, it would take 35 working days to investigate, poor service , poor management. i am frustrated with it. my account number is 275225198

Read full review

Around two weeks ago, I sent them a written request to switch my product from professional to Essential(without offset facility), they did not tell me I would lose my offset benefits. On 2nd September, I made a call to them, I was told that I would lose my offset benefits if i do switch product, then i said please switch product after next repayment date(15th Sep), the staff left a note stating to switch product after next repayment date in order to not lose offset benefit. But Unfortunately, they did switch my product to Essentials without seeing that note on 6th Sep, which made me lose my offset benefit from 15th Aug to 6th Sep. what a mistake they did. i wrote my compliant, it would take 35 working days to investigate, poor service , poor management. i am frustrated with it. my account number is 275225198

Less
Ruinan, New South Wales, reviewed 10 months ago

What do you need to apply for a AMP Bank home loan?

AMP's home loan process starts with filling out a pre-qualification form to estimate your borrowing power and how much you'll need to repay. You can then expect to hear back from a home loan specialist within two business days to discuss your options. When it actually comes to applying for an AMP home loan, you'll need a few details handy: 

  • Your Tax File Number (TFN)
  • Personal details including your bank account number, marital status, Australian driver’s licence number and previous residential address
  • Professional details including your current employment, annual income before tax, the name of your employer or ABN if you’re self-employed
  • Financial details including your assets, liabilities and monthly income
  • Loan details including the purchase price of the property you’re intending to buy, an estimate of how much you will need to borrow, the term and purpose of the loan.

Home loan quick links