based on 57 MOVE Bank banking product reviews as rated by Mozo community

MOVE Bank home loans

Established in 1968 and originally known as Railways Credit Union, MOVE Bank made the switch to its current name in 2018. MOVE Bank offer a range of home loans and packages top suit different borrower needs. In 2021 they were recognised for their excellent range of offers, taking out a Packaged Home Loan title in the Mozo Experts Choice Home Loan Awards.  

Check out our range of home loans for an overview of interest rates, fees and more. Or you can compare with our home loan comparison tools. 

What home loans do MOVE Bank offer?

Rates and fees verified as correct at 19 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

1.89% p.a.

3.14% p.a.

$0.00

$450

Variable Rate Home Loans

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

3.50% p.a.

3.54% p.a.

$0.00

$450

2.29% p.a.

2.33% p.a.

$0.00

$450

2.39% p.a.

2.43% p.a.

$0.00

$450

4.09% p.a.

4.13% p.a.

$0.00

$450

2.74% p.a.

2.77% p.a.

$0.00

$450

2.54% p.a.

2.58% p.a.

$0.00

$450

2.44% p.a.

2.48% p.a.

$0.00

$450

Fixed Package Home Loan

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

2.04% p.a.

2.79% p.a.

$395.00 yearly

$0

2.04% p.a.

2.86% p.a.

$395.00 yearly

$0

2.04% p.a.

2.93% p.a.

$395.00 yearly

$0

2.04% p.a.

3.00% p.a.

$395.00 yearly

$0

2.59% p.a.

3.49% p.a.

$395.00 yearly

$0

2.59% p.a.

3.56% p.a.

$395.00 yearly

$0

2.59% p.a.

3.64% p.a.

$395.00 yearly

$0

2.59% p.a.

3.71% p.a.

$395.00 yearly

$0

2.39% p.a.

3.30% p.a.

$395.00 yearly

$0

2.39% p.a.

3.37% p.a.

$395.00 yearly

$0

2.39% p.a.

3.44% p.a.

$395.00 yearly

$0

2.39% p.a.

3.51% p.a.

$395.00 yearly

$0

Variable Package Home Loan

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

2.45% p.a.

2.89% p.a.

$395.00 yearly

$0

2.55% p.a.

2.98% p.a.

$395.00 yearly

$0

2.65% p.a.

3.08% p.a.

$395.00 yearly

$0

2.75% p.a.

3.18% p.a.

$395.00 yearly

$0

3.54% p.a.

3.95% p.a.

$395.00 yearly

$0

3.24% p.a.

3.65% p.a.

$395.00 yearly

$0

3.34% p.a.

3.75% p.a.

$395.00 yearly

$0

3.44% p.a.

3.85% p.a.

$395.00 yearly

$0

3.04% p.a.

3.46% p.a.

$395.00 yearly

$0

3.14% p.a.

3.56% p.a.

$395.00 yearly

$0

3.24% p.a.

3.65% p.a.

$395.00 yearly

$0

3.34% p.a.

3.75% p.a.

$395.00 yearly

$0

How are MOVE Bank home loans rated?

Mozo users have rated MOVE Bank home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
MOVE Bank home loans
Overall
Price
Features
Customer service
Convenience
Trust

19 Reviews

Recent MOVE Bank home loan reviews

MOVE Bank Home Loan
Overall 1/10
Move bank -worst bank

Worst bank, customer service is very poor and rude. Never return calls and keep up with promised timelines. Take business elsewhere!

Read full review

Worst bank, customer service is very poor and rude. Never return calls and keep up with promised timelines. Take business elsewhere!

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
M, Queensland, reviewed 3 months ago
MOVE Bank Home Loan
Overall 9/10
Why not MOVE to a Bank who cares

Move Bank came from Railways Credit Union which was a mutual credit union. The culture of service remains even after they made the change. Most of the contact is by phone or internet but there is very little that they can't and/or won't do for you.

Read full review

Move Bank came from Railways Credit Union which was a mutual credit union. The culture of service remains even after they made the change. Most of the contact is by phone or internet but there is very little that they can't and/or won't do for you.

Price
6/10
Features
8/10
Customer service
10/10
Convenience
8/10
Trust
9/10
Less
Ruth, Queensland, reviewed 6 months ago
MOVE Bank Home Loan
Overall 1/10
Terrible bank to deal with

My home loan was delayed so long I went with another bank instead. I later found out management treat their staff like dirt. They video monitor their staff as well as their computer key strokes. Staff are forced to work 4 hours overtime per day without pay. They have a huge staff turnover because of terrible management. This comes through to customers via delays and rude staff. Avoid at all costs.

Read full review

My home loan was delayed so long I went with another bank instead. I later found out management treat their staff like dirt. They video monitor their staff as well as their computer key strokes. Staff are forced to work 4 hours overtime per day without pay. They have a huge staff turnover because of terrible management. This comes through to customers via delays and rude staff. Avoid at all costs.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Andrew, Queensland, reviewed 2 months ago
MOVE Bank Home Loan
Overall 9/10
Move to a better way of banking.

I like this bank because everybody is treated the same, there are no discounts for "better" customers, the ethos from the non profit credit union it emerged from still rings true. There is only one bricks and mortar branch but they do everything they can to ensure that you don't need to go into it. All banking can be done online or by phone and they will accomodate these needs with excellent service representatives.

Read full review

I like this bank because everybody is treated the same, there are no discounts for "better" customers, the ethos from the non profit credit union it emerged from still rings true. There is only one bricks and mortar branch but they do everything they can to ensure that you don't need to go into it. All banking can be done online or by phone and they will accomodate these needs with excellent service representatives.

Price
7/10
Features
9/10
Customer service
10/10
Convenience
7/10
Trust
9/10
Less
Ruth, Queensland, reviewed 12 months ago
MOVE Bank Home Loan
Overall 1/10
Disappointing for existing customer. Time-wasting.

Very poor customer service. Staff fail to meet their own promises of getting back and fail to even return reminder calls. Try another bank.

Read full review

Very poor customer service. Staff fail to meet their own promises of getting back and fail to even return reminder calls. Try another bank.

Price
7/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Bruce, Queensland, reviewed about 1 year ago

What do you need to apply for a MOVE Bank home loan?

  • Personal details for each applicant (if necessary)
  • Contact details including a valid email address
  • Proof of salary (i.e. payslips) and evidence of other income including government payments and rental income
  • Statements for any liabilities including credit cards or other existing loans
  • A copy of your council rates notice
  • A copy of your driver's licence or passport
  • Home loan statements (if you’re refinancing)

Home loan quick links