Thumbnail icon for Tick Travel Insurance

About Tick Travel Insurance

Rates and fees verified as correct at 19 October, 2021. Other information correct at the time of writing.

Tick Travel Insurance plans

  • Events

  • Limits shown apply

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Basic

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • Events
    • $2,000

    • $5,000

    • $5,000

    • $1,000,000

    • Pre existing conditions
    • Activities covered
    • Optional

    More info
    • Budget

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $5,000

    • Events
    • $2,500

    • $5,000

    • $5,000

    • $1,000,000

    • Pre existing conditions
    • Activities covered
    • Optional

    More info
    • Standard

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $5,000

    • Events
    • $4,000

    • $10,000

    • $10,000

    • $1,500

    • $10,000

    • $10,000

    • $5,200

    • $2,000

    • $2,000

    • $2,000

    • $1,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Top

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $20,000

    • Events
    • $7,500

    • $20,000

    • $20,000

    • $3,000

    • $3,000

    • $25,000

    • $25,000

    • $10,400

    • $4,000

    • $4,000

    • $4,000

    • $3,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


Tick Travel Insurance customer reviews

Tick Travel Insurance travel insurance
1.4

Overall 1.4

1.7

Value for money

2.6

Policy coverage

1.7

Customer service

1.4

Claims handling

1.3

Trust

10 Reviews

Recent Tick Travel Insurance travel insurance customer reviews Recent Tick Travel Insurance travel insurance customer reviews

Tick Travel Insurance logo

Tick Travel Insurance Travel Insurance review

Overall rating   1 / 10

Legitimate claim

Tried to deny payment of legitimate claim which was covered by their PDS. Took 9 months and application to AFCA for them to finally settle.

Full review

Tried to deny payment of legitimate claim which was covered by their PDS. Took 9 months and application to AFCA for them to finally settle.

    Value for money   1 / 10

    Policy coverage   5 / 10

    Customer service   1 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Stephanie, New South Wales, reviewed about 2 months ago

Tick Travel Insurance logo

Tick Travel Insurance Travel Insurance review

Overall rating   1 / 10

Scammers/thieves.

I bought cover with the option to cancel three months before COVID hit. I rang to tell them my wedding holiday was cancelled and they told me the cancellation period was 14 days after purchase. They have since told me I qualify for a refund...

Full review

I bought cover with the option to cancel three months before COVID hit. I rang to tell them my wedding holiday was cancelled and they told me the cancellation period was 14 days after purchase. They have since told me I qualify for a refund less than 43% of the purchase price because my policy did come into effect for those 14 days. If I had have gone with the policy that didn't allow cancellation they would have offered me a full refund. Avoid at all cost.

    Value for money   1 / 10

    Policy coverage   1 / 10

    Customer service   1 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Jesse, New South Wales, reviewed 7 months ago

Tick Travel Insurance logo

Tick Travel Insurance Travel Insurance review

Overall rating   9 / 10

Easy to deal with.

Tick insurance have great rates even on the snow add on. Very easy to claim if needed, all sorted in a timely fashion. I would use them again and again.

Full review

Tick insurance have great rates even on the snow add on. Very easy to claim if needed, all sorted in a timely fashion. I would use them again and again.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   9 / 10

Less

Judith, New South Wales, reviewed 8 months ago

Tick Travel Insurance logo

Tick Travel Insurance Travel Insurance review

Overall rating   1 / 10

YOU HAVE BEEN WARNED!

We are elderly and had saved for this trip for some time. Booked and paid with Virgin, and trick Insurance last to November. Despite emailing every possible piece of information that we had been given, including bank statements, it was never...

Full review

We are elderly and had saved for this trip for some time. Booked and paid with Virgin, and trick Insurance last to November. Despite emailing every possible piece of information that we had been given, including bank statements, it was never enough. So, in frustration I asked for my money ($840) back for no service. Hell no, they are keeping it come what may, and pretend that "sorry, we just can't give it back", as though their hands are tied despite desperately wanting to do the right thing. In my honest opinion a Parisian sewer rat would have more morals than this crowd.

    Value for money   1 / 10

    Policy coverage   1 / 10

    Customer service   2 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Greg., Queensland, reviewed 4 months ago

Tick Travel Insurance logo

Tick Travel Insurance Travel Insurance review

Overall rating   1 / 10

Do Not Insure With Tick Travel Insurance!

I am in a situation of been ripped off due to "Tick insurance". I have logged a claim for a family trip to Vanuatu for a friend's wedding that was cancelled with insurance taken out in 2019 pre COVID-19 for a trip in April 2020. Got the...

Full review

I am in a situation of been ripped off due to "Tick insurance". I have logged a claim for a family trip to Vanuatu for a friend's wedding that was cancelled with insurance taken out in 2019 pre COVID-19 for a trip in April 2020. Got the wonderful news months after the claim after extremely poor communication (lack of a phone number to talk to someone, no responses to questions regarding cancellation and long timeframes) that our claim was rejected as credit was offered by the travel company. A credit is all well and good if you can use it! My wife is pregnant with our second child due in Sept 2020, so a trip to a country that has malaria problems with a newborn that cannot take preventative medication until 18 months. In addition our first child would need an extra seat incurring extra cost due to age requirements. This rules any use of these credits out and any suggestion we can use the credit is ridiculous. THIS WAS MENTIONED IN THE CLAIM sent to Tick! I have my suspicions that the claims have not been reviewed fairly or thoroughly due to generic statements in your reply and lack of correspondence. It is appalling that Tick is preying genuine claims and in my case an expecting family. I have lodged an internal dispute hoping that common sense will prevail on Tick's behalf. Unfortunately Tick has not responded within its two week commitment window. After a phone call to the call centre by us, there was a commitment by Tick that we would be contacted within 48 hours, which didn't happen. After a further follow-up call we still cannot speak to anyone but a call centre operator who cannot help us. I will be forced to pursue other means to recover my rightful insurance claim. Extremely disappointed in Tick to say the least! Tick do not have any social media pages, although I have tried to reach out to the parent company. Tick just need to do the right thing that so many other travel insurance companies are doing currently and pay up! Regards, Swindled Tick Customer

    Value for money   1 / 10

    Policy coverage   1 / 10

    Customer service   1 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Joshua, New South Wales, reviewed over 1 year ago

Hide reviews

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Apply for Tick Travel Insurance travel insurance