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Tick Travel Insurance

Tick Travel Insurance

About Tick Travel Insurance

Rates and fees verified as correct at 09 July, 2020. Other information correct at the time of writing.

Tick Travel Insurance plans

  • Events

  • Limits shown apply

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Basic

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • Events
    • $2,000

    • $5,000

    • $5,000

    • $1,000,000

    • Pre existing conditions
    • Activities covered
    • Optional

    More info
    • Budget

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $5,000

    • Events
    • $2,500

    • $5,000

    • $5,000

    • $1,000,000

    • Pre existing conditions
    • Activities covered
    • Optional

    More info
    • Standard

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $5,000

    • Events
    • $4,000

    • $10,000

    • $10,000

    • $1,500

    • $10,000

    • $10,000

    • $5,200

    • $2,000

    • $2,000

    • $2,000

    • $1,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Top

    • Per person

    • Unlimited

    • Unlimited

    • 200

    • $20,000

    • Events
    • $7,500

    • $20,000

    • $20,000

    • $3,000

    • $3,000

    • $25,000

    • $25,000

    • $10,400

    • $4,000

    • $4,000

    • $4,000

    • $3,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
= Covered = Not covered

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


Tick Travel Insurance customer reviews

Tick Travel Insurance travel insurance

Overall 0.3

Value for money

Policy coverage

Customer service

Claims handling

Trust

3 Reviews

Recent Tick Travel Insurance travel insurance reviews Recent Tick Travel Insurance travel insurance reviews

Tick Travel Insurance

Tick Travel Insurance Travel Insurance review

Overall rating   0 / 10

They are hopeless, don't go there

Don't trust them, they don't pay up when you claim. They give you a heap of lies as to why. It's a waste of money. Just stay away and money go else where. Don't waste your money.

Full review

Don't trust them, they don't pay up when you claim. They give you a heap of lies as to why. It's a waste of money. Just stay away and money go else where. Don't waste your money.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   1 / 10

    Claims handling   1 / 10

    Trust   0 / 10

Less

Joseph, Victoria, reviewed 15 days ago

Tick Travel Insurance

Tick Travel Insurance Travel Insurance review

Overall rating   0 / 10

Poor customer service and hiding behind policy

Spend each week trying to get hold of their customer services only to be promised a call back or email response. Having brought their comprehensive travel insurance I was told they would honour any cancellation claims however, I have found out...

Full review

Spend each week trying to get hold of their customer services only to be promised a call back or email response. Having brought their comprehensive travel insurance I was told they would honour any cancellation claims however, I have found out that their requirements are designed to make any claim almost impossible. The travel agents and accommodation places are not responding to emails and according Tick I need them to provide a cancellation certificate. GotoGate and MyTrips have even disconnected their hot line. I also had a boat trip in Colombia booked and they are not responding. Airlines such as Copa and Interjet will not provide any information saying I need to go travel agents I booked through. It's a vicious circle where travel agents do not respond and Tick Insurance (after getting a response) refuse to pay out on any claim unless they have a formal cancellation certificate. There is no compassion or understanding of the impacts of COVID and being able to get cancellation certificates. I have provided my credit card and bank statements sowing payment, airfare tickets and accommodation bookings all clearly labelled non refundable. Think twice before purchasing Tick Insurance You may think you are covered however, this assumes you are able to get all the information required under their policy which may not be attainable in extreme events such as the COVID pandemic. ---- Since writing the above, TICK Insurance have completely and utterly attempted to frustrate things further with the same requests. The most recent is to get a cancellation notice from the US Department of Immigration to say my Visa application is cancelled. Similar to hotels with a non refundable non cancellation policy, the US Dept of Immigration are not going to cancel nor provide a cancellation notice yet TICK are refusing to cover the costs. I would add TICK customer service could not be this poor. They have made a decision to frustrate claims in the hope their customers give up and go away. Very poor given the circumstances. All I want to be reimbursed for out of travel expenses which are covered under my comprehensive travel policy. How can this be unreasonable? Please re-consider TICK if you are looking at travel insurance. It's a Policy thwart with exceptions and terms which make it impossible claim.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

Less

Dean, Victoria, reviewed 16 days ago

Tick Travel Insurance

Tick Travel Insurance Travel Insurance review

Overall rating   1 / 10

Called me a liar.

I tried to reschedule my insurance today as it was no longer needed due to coronavirus but got told by a customer service rep that I had called the day before to confirm I needed it and it is now too late. Considering I was at work the whole day...

Full review

I tried to reschedule my insurance today as it was no longer needed due to coronavirus but got told by a customer service rep that I had called the day before to confirm I needed it and it is now too late. Considering I was at work the whole day and have no recollection of doing this they assure me I did, however they can't tell me when I called, who took the message or why I would need insurance for a trip I had cancelled five days earlier. Tried to speak with a manager but they were all too busy so I'm not expecting any joy from this mob. Price is pretty cheap but you get what you pay for I suppose, I won't be using them again and can't recommend them as an insurer.

    Value for money   3 / 10

    Policy coverage   8 / 10

    Customer service   1 / 10

    Trust   0 / 10

Less

Tony, Queensland, reviewed 3 months ago

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