Everyday Insurance from Woolworths pet insurance

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Overview

Everyday Insurance from Woolworths offers a practical, flexible solution for pet owners looking for coverage. With a range of tiered plans – from Basic to Comprehensive Plus – designed to suit different needs, their policies can take the worry out of unexpected vet bills. Competitive pricing and a straightforward claims process means you can focus on your pet’s health, not the paperwork.

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Editor's pick: Standard pet insurance

Standard

Annual benefit limit
$10,000
Benefit percentage
80%
Choice of excess
$0, $100
Choice of vet
Yes
No Partner link
  • Save up to $600 annually, with 10% off an in-store Woolworths shop each month

  • 90% of claims are processed within one day

  • Free 24/7 access to an online vet with VetAssist

  • GapOnly lets you claim benefits instantly, paying only the gap on eligible claims

  • Certain conditions, like cruciate ligament issues, have extended waiting periods

  • Chronic pre-existing conditions before policy commencement aren't covered

  • Preventative treatments aren't included in standard coverage

Our verdict

Everyday Insurance from Woolworths offers a comprehensive Standard pet insurance policy that covers a wide range of incidents and conditions. The policy includes up to $10,000 in annual benefits, with reimbursement of up to 80% for eligible vet bills, which is typical of many mid-range pet insurance policies. 

Pet owners can make claims for accidents, injuries, and illnesses, but it’s important to note that exclusions apply, such as pre-existing chronic conditions and preventative treatments. However, temporary pre-existing conditions may be permissible.

Policies include a 10% discount on a single in-store grocery shop every month, which can save you up to $600 annually. This could appeal to frequent Woolworths shoppers who can benefit from both the pet insurance coverage and the grocery savings.

If you use a registered GapOnly® vet you can claim your benefit instantly, on the spot, and only pay the "gap" – the portion of the bill not covered by your insurance. This may help you avoid upfront payments and lengthy claims processes, making it easier to manage vet bills.

Everyday Insurance from Woolworths also includes VetAssist, which provides free 24/7 access to an online vet. Additionally, 90% of claims are processed within one day. This fast turnaround means claims can be sorted quickly, reducing the wait time for reimbursement.

There is also currently a special offer where eligible customers could score 2 months free when linking their Everyday Rewards Card when taking out a policy online.

Mozo may receive payment if you click products on our site. We don’t compare the entire market, but you can compare more pet insurance here.
Important information on terms, conditions and sub-limits.
Last updated 13 December 2024 Important disclosures

Everyday Insurance from Woolworths pet insurance

  • Basic

    Annual benefit limit
    $5,000
    Benefit percentage
    80%
    Choice of excess
    $0, $200
    Choice of vet
    Yes
    No Partner link

  • Standard

    Annual benefit limit
    $10,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100
    Choice of vet
    Yes
    No Partner link

  • Comprehensive

    Annual benefit limit
    $24,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100
    Choice of vet
    Yes
    No Partner link

  • Comprehensive Plus

    Annual benefit limit
    $30,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100, $500
    Choice of vet
    Yes
    No Partner link

Get the latest news and product updates.

FAQs about Everyday Pet Insurance from Woolworths

What does the Standard policy cover?

This policy offers coverage for a broad range of treatments, including vet visits, surgeries, and hospitalisation for accidents and illnesses. It also provides flexible options for specified conditions, such as cancer. For more details on what’s covered, always refer to the Product Disclosure Statement (PDS) and Certificate of Insurance.

How do I make a claim?

Claims can be processed through the online Pet Portal or at a GapOnly® enabled vet, which allows you to pay only the gap on the spot. The claims process is typically quick, with most claims processed within one day.

What exclusions apply to Woolworths pet insurance?

There are a few common exclusions that apply to any pet insurance policy. For example, there will be no coverage for any pre-existing condition that your pet might have. Please check as to when exactly you can start making claims – when your policy commences, there may be a waiting period applicable. 

Other than that, the Woolworths Pet Insurance excludes the following: 

  1. Dental procedures or fractured teeth if you are not on the Comprehensive Cover. 
  2. Routine or preventative treatments if you are not on the Comprehensive Cover. 
  3. Elective treatments, breeding or obstetrics. 

Check the Everyday Pet Insurance from Woolworths’ Product Disclosure Statement (PDS) properly before signing up for an insurance policy. 

How does the excess work?

When you make a claim, you’ll be required to pay an excess. The amount depends on the policy type and options chosen. For the Standard plan, the excess is generally paid per condition or claim.

Is there a waiting period for coverage?

Yes, there are waiting periods for certain conditions. For some illnesses, there’s generally a 30-day waiting period. If symptoms arise during this time, it could affect your claim eligibility.

Are pre-existing conditions covered?

No, chronic pre-existing conditions are excluded from coverage. This applies to any health issues your pet may have had prior to the start of the policy or that develop during the waiting period. However, temporary pre-existing conditions may be permissible but it’s best to confirm this before taking out an insurance policy.

What happens if I miss a premium payment?

If you miss a payment, your coverage may be affected. Ensure your direct debit has sufficient funds to avoid any disruption to your policy.

How can I access veterinary support outside of office hours?

With the VetAssist service, you can get 24/7 access to an online vet for non-emergency situations, making it easier to get advice outside of regular vet hours.

Does Everyday Insurance from Woolworths offer any discounts?

Yes, policyholders can receive a 10% discount on their Woolworths grocery shop every month, which can be a great bonus for regular shoppers.

Everyday Insurance from Woolworths products

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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