Everyday Insurance from Woolworths pet insurance

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Woolworths Pet Insurance Summary

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Important information on terms, conditions and sub-limits.
Last updated 21 November 2024 Important disclosures

Everyday Insurance from Woolworths pet insurance

  • Basic

    Annual benefit limit
    $5,000
    Benefit percentage
    80%
    Choice of excess
    $0, $200
    Choice of vet
    Yes
    Link not supplied

  • Standard

    Annual benefit limit
    $10,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100
    Choice of vet
    Yes
    Link not supplied

  • Comprehensive

    Annual benefit limit
    $24,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100
    Choice of vet
    Yes
    Link not supplied

  • Comprehensive Plus

    Annual benefit limit
    $30,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100, $500
    Choice of vet
    Yes
    Link not supplied

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FAQs about Everyday Pet Insurance from Woolworths

What is included in a Woolworths pet insurance policy?

With a total of five insurance policies, Everyday Pet Insurance by Woolworths offers a range of choices for your furry friend. 

You can see what you can expect from Everyday Pet Insurance from Woolworths across their coverage in the table above. Check Everyday Pet Insurance from Woolworths’ product disclosure statement (PDS) for the full terms and conditions. 

What optional extras can I add to my Woolworths Pet Insurance?

There are a few additional and optional benefits for specific policies under Woolworths Pet Insurance. The additional benefits include emergency boarding and essential euthanasia. Other than that, if you have chosen the Indoor cat cover, you may have an optional benefit available. If you are on the Comprehensive or Comprehensive plus cover, you may have the optional benefit of routine care.

(Check your product disclosure statement to see whether you have these optional benefits or not.)

What exclusions apply to Woolworths pet insurance?

There are a few common exclusions that apply to any pet insurance policy. For example, there will be no coverage for any pre-existing condition that your pet might have. Please check as to when exactly you can start making claims – when your policy commences, there may be a waiting period applicable. 

Other than that, the Woolworths Pet Insurance excludes the following: 

  1. Dental procedures or fractured teeth if you are not on the Comprehensive Cover. 
  2. Routine or preventative treatments if you are not on the Comprehensive Cover. 
  3. Elective treatments, breeding or obstetrics. 

Check the Everyday Pet Insurance from Woolworths’ Product Disclosure Statement (PDS) properly before signing up for an insurance policy. 

How do I make a claim with Woolworths pet insurance?

Woolworths has made its process for claims very simple for the pet owners out there. Here are a few ways that you can make your claim: 

  1. Through your Vet: If your vet is a GapOnly vet, then they can make a claim on your part. In fact, your vet can also help you get a pre-approval to know what the costs might be and whether it will be covered by the insurance policy or not.
  2. Online: You can make a claim online via MyPet Portal. 
  3. Through regular post: For this, you will have to fill in the pet insurance claim form, sign and then take it to your vet and ask them to fill out the Part 2 of the form, attach all the important receipts and invoices and mail it. 
Can I cancel my Woolworths pet insurance?

You can cancel your Everyday pet insurance from Woolworths anytime that you as the policyholder feel the need to. You can call the customer service team on 1300 10 1234 during their working hours or send an email to everydayinsurance@petsure.com.au

Once you cancel your insurance policy, you will be issued a pro-rata refund for the uninsured period where premiums are paid annually subtracting any government or statutory charges. If your payments are scheduled through instalments, then further premiums will not be deducted after the date of cancellation. 

Everyday Insurance from Woolworths products

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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