Petinsurance.com.au pet insurance

Petinsurance.com.au is one of the pet insurance providers of the year for good reason. The policy offers specified accident & illness and comprehensive coverage, with 80% reimbursement on your eligible claims for your best mate. 

Always check your product disclosure statement for any optional benefits that you may or may not get.  

You can see what you can expect from petinsurance.com.au across their coverage in the table above. Check petinsurance.com.au’s product disclosure statement (PDS) for the full terms and conditions.

There are two kinds of benefits that you get with petinsurance.com.au’s pet insurance policy.

1. Dental Illness Benefit: Only a certain few dental illness treatments will be covered if mentioned on your certificate of insurance. Generally, dental illness treatments have a 6-month waiting period from the commencement date.  
2. Routine Care (non-insurance benefit): In the case of routine care, payments will be made by the company applicable to the policy’s routine care limit(s) and sub-limits.

It is very important to know what exclusions will apply to the insurance policy that you might be buying. Insurance agencies generally do not  take any pre-existing conditions that your pet might have had into consideration. Other than that, petinsurance.com.au does not cover any routine or preventive treatments and any elective treatments. 

Please read your policy’s PDS for any doubts.

Making a claim with Petinsurance.com.au is relatively straightforward, and you have a lot of options to choose from:

• The best way to make a claim is via GapOnly. Check whether your vet is a GapOnly member first. With this feature, petinsurance.com.au claims you will be able to make and process your claim within a span of 10 minutes, and all you will have to do is pay the difference. 
• You can also ask your vet to make your claim electronically. The agency will communicate with you the status of your claim as it progresses. 
• You can submit your claim via Pet Portal. 
• You can send in a claim through post. A claim form can be downloaded from the website or you can call 1300 855 663. 

All claims must include itemised tax invoices, payment receipts, and clinical records from the vet you consulted for your claim to process without any trouble. 

Just like any other pet insurance, you can cancel your petinsurance.com.au policy anytime you want just by calling their customer care services at 1300 855 663 or by sending an email to petinsurance@petsure.com.au. 

Remember to always ask your provider as to when your policy will be considered cancelled. 

Petinsurance.com.au will issue a pro-rata refund to you for the uninsured period which will not include any statutory or government charges.