Wholly Australian owned, Travel Insuranz prides itself in delivering fast, simple and secure insurance policies. Policies are underwritten by Lloyd's of London, so you have complete peace of mind knowing that you'll always be protected. Travel Insuranz say that all claims will be paid within 10 business days and if you're not satisfied with their service, there is a 15 day money back guarantee. It's easy to see why 2 million travellers have already had their travel insurance arranged by Travel Insuranz!
My luggage was stolen from the 22nd floor of teh Hilton hotel in Niagarra falls. This is not in dispute and they agree with this. But - trying to claim ! They have come up with 3 dirrefent reason for denying the claim - each time I told them they were wrong - they just come up with another reason. 1st was no backup doc from the Hilton - there was - they had just not opened them. Next was the bag was left unattended for over 30 minutes - no it wasnt - it was placed outside our door for pick up at 6:30am and was gone by 6:35am - wrong again. 3rd was that it was left unattended in a public place - wrong again - it was a secure floor that only staff and that floors guests had access to. I took them to AFCA who are supposed to look out for doddgy behaviour like this - they promised me (in a recorded call) that all of this would form part of their determination - did they - of course not - just look after their own (formal complain in progress here).
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