Australian Military Bank car loan reviews

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Ok

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Ok

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Just bought a car and they were willing to help me find which deal suited me best. However, it got a bit complicated so I had to come back a second time to ensure I had everything I wanted

Price   7 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   5 / 10

Less

Y

Price   7 / 10

Features   6 / 10

Customer service   4 / 10

Convenience   5 / 10

Trust   8 / 10

Less

Offers a very competitive rate but closed to personnel outside of defence.

Price   8 / 10

Features   8 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Good work

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Not good

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

It's good

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Very good

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

Less

wow!

Price   3 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   5 / 10

Less

So we decided on ADCU for our new car loan because of the amazing low interest rate. However, ever since and even before getting the loan approved, the customer service has been awful. It took several weeks to get the loan approved. They failed to properly install the direct debit and have since fined me a lot of money for their stuff up. Customer service is non-existent, when you ring they try and put you through to a person that's handling your account and no one else can help you. Problem is that person is never available and does not ring back and problems never get fixed. We are now being taken to court for 20 cents of overdue fees we failed to pay. Go figure.

Price   6 / 10

Features   4 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

s

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Went out of their way to ensure I was totally satisfied with the loans service.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always go far beyond my expectations to ensure they provide the best service.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less