Kinda hard to find branches and ATMs but overall not a bad bank to go with.
Just bought a car and they were willing to help me find which deal suited me best. However, it got a bit complicated so I had to come back a second time to ensure I had everything I wanted
Offers a very competitive rate but closed to personnel outside of defence.
So we decided on ADCU for our new car loan because of the amazing low interest rate. However, ever since and even before getting the loan approved, the customer service has been awful. It took several weeks to get the loan approved. They failed to properly install the direct debit and have since fined me a lot of money for their stuff up. Customer service is non-existent, when you ring they try and put you through to a person that's handling your account and no one else can help you. Problem is that person is never available and does not ring back and problems never get fixed. We are now being taken to court for 20 cents of overdue fees we failed to pay. Go figure.
Went out of their way to ensure I was totally satisfied with the loans service.
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Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,276.58 including fees.
Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 4.45% would cost $33,516.53 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,528.67 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 5.19% would cost $34,320.13 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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