I have been with Australian Unity for many years and they are always polite and helpful.
More Australian Unity savings account customer reviewsA very long standing and successful Australian company in banking and finance. It’s success is testament to is long standing reliability In Australia to do what it says it does and on a regular and consistent basis.
More Australian Unity bank account customer reviewsHorrible. Avoid at all costs, they have made our whole experience a nightmare and i happily tell everyone to avoid using them. Everything they do is backwards with no consideration to anyone but themselves. Criminals. Thieves.
More Australian Unity home loan customer reviewsI was hit in my car by a driver insured by Australian Unity. We were in a car park at the time. It was 19/12/22 The back passenger door was destroyed The insurance company made contact the same day providing details of the car repair shop to go to AND assuring me that I would be provided with a hire car for the duration of the repair. We attended the repair shop the next day and were told that the car would be fixed in early Jan 23 BTW my husband has just had a knee replacement so is not highly mobile By 6/1/23 I had heard nothing from the insurance company and needed to expedite the repair Saw the repair ship on 6/1/23 who checked all the details and got the "go ahead" from the insurance company to start repairs the following Monday (9/1/23) Delivered the car at 7.30am 9/1/23 - no problem HOWEVER the insurance company had NOT approved the hire car (they're in Perth - 3 hours behind dont you know? and it'll be several hours before the assessor gets there to approve the hire car To summarise - I was NOT the at fault driver (she was having a bad day she said) but I was significantly inconvenienced by NOT having a car for an entire day, and out of pocket by $50 (cab) so we could return to our place. My husband (with his new knee) then had to get to the physio on foot AS WE STILL HAD NO CAR. NINE PHONE CALLS were needed before we got approval for a hire car. I hope you send me a survey and get measured on net promoter. You'll be getting a highly dissatisfied and wouldn't recommend to my worst enemy from me. What a waste of our holiday - an entire day.
More Australian Unity car insurance customer reviewsGo try you will see what am talking about. Try this bank. Best bank ever.
More Australian Unity personal loan customer reviewsLooking to move insurance companies as fees are too high and the increased premiums recently have forced us to shift unfortunately.