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Bankwest Term deposit customer reviews

Overall rating
7.7/10
Price
7.6/10
Features
6.9/10
Customer service
7.6/10
Convenience
7.6/10
Trust
7.7/10
Based on 171 Bankwest term deposit reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bankwest term deposit customer reviews

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  • Bankwest Term Deposit

    Great bank

    Bankwest provides fantastic, personalised service from real people who take the time to know their customers. Their products are competitive and secure.

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    Lynne, Western Australia, reviewed about 2 years ago
  • Bankwest Term Deposit

    Overly long wait for a response to a phone call

    We had a query in regard to Term Deposits. We phoned and were kept waiting online for an hour or more - spoke to a customer service person and then referred to a second person - another long wait " will be progressing and will be with you.....". Not sure how long is reasonable - but 1.5 hours is not reasonable. Bankwest needs to lift its game and recognise its customer's time has a value.

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    Hamish, Western Australia, reviewed over 2 years ago
  • Bankwest Term Deposit

    Reliable, helpful and efficient online and in bank

    I have been associated with this bank for 15 years. Staff always pleasant and helpful.

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    Franca, Western Australia, reviewed over 3 years ago
  • Bankwest Term Deposit

    Better bank than the main four.

    I have been banking with this bank for more than 20 years and wouldn't change it. It has competitive rates and they take good care of customers.

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    Anna, Western Australia, reviewed about 4 years ago
  • Bankwest Term Deposit

    Bankwest has provided me with 20 years of service

    Reliable, efficient and trustworthy.

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    David, Western Australia, reviewed about 4 years ago
  • Bankwest Term Deposit

    Good old fashion customer service is impeccable.

    Bankwest is a reputable bank from the west Australian people. They have great savings accounts that enables you to totally save money each and every month with a 2.2% interest rate fo their hero saver which is really impressive. However the term deposit was a bit of a let down because it took me 31 days to finally access my money.

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    Emmy, Western Australia, reviewed almost 6 years ago
  • Bankwest Term Deposit

    Happy

    Happy to use Bankwest's term deposit.

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    Allan, Western Australia, reviewed almost 6 years ago
  • Bankwest Term Deposit

    Amazing bank

    Very satisfied with their service.

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    Suseanna, Western Australia, reviewed almost 6 years ago
  • Bankwest Term Deposit

    Great customer service and no charges

    My zero account charges me -no fees. Service is above standard. I love my bank

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    Less
    Gerlinde, Western Australia, reviewed about 6 years ago
  • Bankwest Term Deposit

    Great customer service and no charges

    My zero account charges me -no fees. Service is above standard. I love my bank

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    Less
    Gerlinde, Western Australia, reviewed about 6 years ago
  • Bankwest Term Deposit

    Customer service outstanding

    Love banking with BankWest if i need to change or add anything they are always there to help very friendly and helpful

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    Rosemary, Tasmania, reviewed over 8 years ago
  • Bankwest Term Deposit

    Competitive interest rates

    I like this bank because living in rural W.A. it is convenient, staff are friendly and helpful and although I would like a better interest rate on my money, I accept that it is just as good as any other bank.

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    Lynne, Western Australia, reviewed over 8 years ago
  • Bankwest Term Deposit

    Fantastic bank even in remote regions.

    Great deal, great service.

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    Less
    Peta, Western Australia, reviewed almost 9 years ago
  • Bankwest Term Deposit

    Great service from local bank

    All banks are a rip off.

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    Less
    Barry, Western Australia, reviewed almost 9 years ago
  • Bankwest Term Deposit

    Not for you if you like to talk to real people

    It is sometimes frustrating as we cannot talk to someone direct. It is all online and they only have one branch on the Gold Coast which is far away from us.

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    Hirochiyo, Queensland, reviewed about 9 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Term deposit comparisons on Mozo - rates updated daily

    • Term Deposit

      interest rate
      5.15% p.a.
      6 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Standard Term Deposit

      interest rate
      4.90% p.a.
      5 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      4.95% p.a.
      6 months
      Minimum deposit
      $10,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • SMSF Term Deposit

      interest rate
      5.15% p.a.
      6 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      4.89% p.a.
      6 months
      Minimum deposit
      $25,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted

    Different interest rates apply to different amounts or different interest payment frequencies.

    Browse all 101 term deposits in Mozo's comparison database.

    Compare more term deposits

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.