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Citi Credit card reviews

Overall rating
5.2/10
Price
4.8/10
Features
5.5/10
Customer service
5.0/10
Convenience
5.0/10
Trust
5.2/10
Based on 1266 reviews as rated by the Mozo community.

Recent Citi credit card reviews

Sort reviews by: date | star rating
  • Citi Credit Card review

    Overall rating   7 / 10
    Meets all your lifestyle needs.

    Citi credit card suits the new decade of a busy lifestyle whilst also enjoying the good things and people in your life.

    Price
    9 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Maris, Queensland, reviewed about 1 month ago
  • Citi Premier review

    Overall rating   9 / 10
    Easy to use and great service.

    Easy to use and great service.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Andi, New South Wales, reviewed about 1 month ago
  • Citi review

    Overall rating   7 / 10
    Does the job.

    The card itself is good but the dining program is extremely limited and the app isn't great.

    Price
    10 / 10
    Features
    6 / 10
    Convenience
    7 / 10
    Less
    Michelle, Australian Capital Territory, reviewed about 1 month ago
  • Citi Credit Card review

    Overall rating   10 / 10
    Great customer service always.

    They offer great support always, security is impeccable, always offering opportunity to secure to ensure you can repay accordingly easy.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Vicki, New South Wales, reviewed 4 months ago
  • Citi Clear review

    Overall rating   8 / 10
    Low interest rates and helpful customer support.

    Have found the customer support staff to be helpful and understanding in times where payment is going to be late. They have offered assistance. Be aware of low rate balance transfers reverting to higher than usual rate after transfer term has ended, pretty sure this applies to most banks though.

    Price
    8 / 10
    Features
    0 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Lorraine, Queensland, reviewed 4 months ago
  • Citi Credit Card review

    Overall rating   0 / 10
    Bad.

    Poor customer service, very confusing.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Joanna, Western Australia, reviewed 4 months ago
  • Citi review

    Overall rating   5 / 10
    Competitive rates. Customer focused.

    They look after their customers.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    5 / 10
    Less
    Lawrence, New South Wales, reviewed 4 months ago
  • Citi review

    Overall rating   8 / 10
    Great rewards and insurance.

    The bonus Qantas Frequent flyer points each month were a big incentive to get this credit card. The annual fee is high though.

    Price
    7 / 10
    Features
    9 / 10
    Trust
    8 / 10
    Less
    Rebecca, Victoria, reviewed 4 months ago
  • Citi Simplicity review

    Overall rating   9 / 10
    They look after existing customers.

    Citibank continue to offer good promotions to both new and existing customers, so they are not just concerned about building their wallet but also ensuring they retain the existing customer base.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Jane, Queensland, reviewed 5 months ago
  • Citi Credit Card review

    Overall rating   8 / 10
    Fabulous card for overseas travel.

    Citi has fantastic products. I got the fee free Mastercard debit card and used it when I went overseas. There was no International transaction fees and I could get free cash withdrawals from selected overseas ATM's. The downside is limited branches and staff. If you need help even if you are in the bank, sometimes you need to still call the call centre to assist you with particular enquiries.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    7 / 10
    Convenience
    2 / 10
    Trust
    9 / 10
    Less
    Chrissie, Victoria, reviewed 5 months ago
  • Citi review

    Overall rating   9 / 10
    Good service.

    Very good. Cheap international fees. ATMs worldwide and good conversion rates.

    Price
    7 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Nathan, South Australia, reviewed 5 months ago
  • Citi review

    Overall rating   2 / 10
    Offer the world, then take it away later.

    Citi offered so many things to switch to them quite a few years ago, then a couple of years later took them away. They have only 2 branches in the city that I'm aware of, and at both, it is incredibly difficult to get assistance. They are understaffed, and staff on hand don't have the authority to fix many problems.

    Price
    5 / 10
    Features
    4 / 10
    Customer service
    1 / 10
    Convenience
    4 / 10
    Trust
    1 / 10
    Less
    Paula, Victoria, reviewed 5 months ago
  • Citi Credit Card review

    Overall rating   7 / 10
    Easy and flexible.

    Generally easy to deal with, but depositing at a branch needs to be done via NAB and takes at least a day to show up in your account.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    2 / 10
    Trust
    8 / 10
    Less
    Jamie, New South Wales, reviewed 5 months ago
  • Citi Emirates World Mastercard review

    Overall rating   7 / 10
    Communicative.

    They are ok as I only deal with them online.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    3 / 10
    Convenience
    5 / 10
    Trust
    9 / 10
    Less
    Leung, Queensland, reviewed 5 months ago
  • Citi review

    Overall rating   7 / 10
    Very competitive.

    Solid bank, with some occasional great offers.

    Price
    5 / 10
    Features
    9 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Mark, Victoria, reviewed 5 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Credit card comparisons on Mozo - rates updated daily

    • Qantas Ultimate Card

      Purchase rate
      20.74% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $450
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Orange One Credit Card

      Purchase rate
      11.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $0
      Rewards program

      Promoted
    • Low Rate Credit Card

      Purchase rate
      11.99% p.a.
      Balance transfer rate
      0% p.a. for 18 months and then 21.74% p.a.
      Annual fee
      $49 $0 in the first year
      Rewards program

      Promoted
    • Qantas Discovery Card

      Purchase rate
      20.74% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $0
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Gold Low Rate

      Purchase rate
      10.80% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $0
      Rewards program

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Want more? Compare all 219 credit cards in the Mozo comparison engine.

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    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.