Since being a member of about 15 years the staff have always been extra courteous and ve to y helpful. When my card got stolen they cancelled it promptly and checked for odd transactions very grateful for all the help with internet access so many times. No problem too big.
More Greater Bank bank account customer reviewsCustomer orientated. Extremely helpful. Australian call centre. Great App security. Assists the community. Great products.
More Greater Bank savings account customer reviewsI have always found this bank and its customer service to stand out. The staff I have dealt with have been knowladgeable,courteous and friendly and helpful. Very patient with all my many questions.
More Greater Bank term deposit customer reviewsCons personalised service
More Greater Bank home loan customer reviewsI recently applied for a car loan through the Greater bank. They were professional courteous and professional. They promptly returned calls and guided me through the whole process making it stress free and simple. I cannot recommend their excellent service highly enough. I was able to apply on line and they were in constant contact with me guiding me through the application process and did not make me feel stupid fir asking frequent questions. Once the loan was approved I was able to meet one on one and the loans officer explained all the finer details in language I could understand. They were prompt and delivered on all the deadlines. They even spoke directly with the car salesman on my behalf, which as a single female I was so grateful for. I really cannot fault them. Amazing service.
More Greater Bank car loan customer reviewsThe interest rate on the card is very good compared to other banks, however there are no reward systems in pkace
More Greater Bank credit card customer reviewsBeen with Greater Bank for 25 years and I've never been let down.
More Greater Bank home insurance customer reviewsLow interest rate, convenient to make payments and no early pay out fee. Plus I can track the loan on my online banking to see exactly how much interest I am paying and the balance
More Greater Bank personal loan customer reviews