After failing to secure a account online, I emailed customer services, they were unhelpful and blunt.... you MUST have a mobile phone.... I do not need or own a mobile phone I am computer savvy and use a PC for all my services and transactions since 1985. Before your precious cell phones existed. A secure fire wall protects me on my PC, nothing protects your data on a cell phone and the airwaves. As the advertised interest rate was the best available I eventually decided to obtain a "smart phone" (even though it was mainly useless to me (deaf)) and try to invest a $250,000 parcel with this so called bank for a couple of years..... Again this was a BIG fail as online services failed on 2 occasions to recognise my CORRECT data of licence and medicare values . I at this point paused the input and this was yesterday. Today I am writing this review in hope that enough people will read it to GET THE WARNING... stay away from this institution, do NOT believe in the false ratings of CANSTAR they have to be on their payroll..... It is too obvious that they want your details to try to hack your original bank accounts or worse.... your identity... - Be warned. They will not be getting my investment.
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