Very poor customer service. Staff fail to meet their own promises of getting back and fail to even return reminder calls. Try another bank.
I chose Move as their savings interest is high. It's only online, which can be a bit of a drawback, and it can take a few days to withdraw funds across to my everyday account, but their customer service has been great and I haven't had any issues using the account.
This is more than just a bank. When purchasing my home, the solicitor was asking for unreasonable reports and this institution went to many lengths beyond the expected to ensure that settlement was timely.
Excellent to deal with. Always professional and personable.
I haven't had any problems, they're very fast and staff are nice.
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