Move Bank came from Railways Credit Union which was a mutual credit union. The culture of service remains even after they made the change. Most of the contact is by phone or internet but there is very little that they can't and/or won't do for you.
Loud notices for great rates, but that'll lower it soon after you sign up. Clunky app and outdated calculators (tax and loans). There are many better options with better rates.
This is more than just a bank. When purchasing my home, the solicitor was asking for unreasonable reports and this institution went to many lengths beyond the expected to ensure that settlement was timely.
Excellent to deal with. Always professional and personable.
I haven't had any problems, they're very fast and staff are nice.
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