We have belonged to the QPCU since the 70’s and transferred to QBank when they came on line. They only have one branch in Brisbane but we can do all our banking by phone or electronically. It used to be for police only but have widened their membership now. They are always incredibly helpful.
QPCU have ATM withdrawals at any Westpac outlet, their interest rate is below most other banks and their services are easy to access and the staff will answer any question or help with any banking enquiry.
Have banked for 27 years with QPCU, loans and credit, insurance, foreign currency and holidays, they have been trust worthy and solid, I have faith in their future, not unlike the big banks which are ALL about profit.
One of the biggest pros about QPCU is that you can deposit at any Post Office just by swiping your card.. NO FEES!!! It also means you can bank on a Saturday if you can find a post office open! (Most other banks work a 9-4 Mon-Fri. Which isn't helpful for those who actually work full time!! Staff are always friendly and very helpful!!! QPCU offers online, mobile and phone banking!
Queensland Police Credit Unio have very personable staff. As we live in Far Nth Qld and do not have access to a branch here in Cairns, a staff member flew up to meet with us from Brisbane when initiating our home loan. They offer excellent banking security. I have several times received telephone calls from their security monitoring department about credit card purchases to check with me if I was actually making those purchases. I feel very secure and am grateful for this service. Their zero bank fees are also excellent. All you have to do is follow their simple banking guidelines and you will not be charged any fees! Their credit card reward program is also wonderful. You gain reward points for spending with your credit card. Those reward points are then converted into a cash amount in a separate rewards account for which you are provided a rewards debit card with P.I.N. You can therefore use your reward dollars debit card to purchase whatever you like, wherever you like. They are quick to answer telephone and emails. I as a client am still interacting with humans, who are employed to look after me and my money and money security. I would not dream of banking anywhere else. In the past I was a client of other banking institutions, but none of them offer the same service like the Qld Police Credit Union!
The big banks having their hands in you pocket taking everything they can, whereas QPCU offer value for money. Yes they have fees but they provide a service that is worth what they charge. The're always helpful when you need to call and act very quickly when odd transactions appear on your account.
I was provided a good credit level. Choice to receive statements on-line or by post. No unsolicited correspondence to increase credit limit. No fee for card due to level of spending on the card. I was able to link another user to the account. The card has microchip security and the replacement card always arrives prior to the current on expiring without the need for me to follow-up.
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