Rabobank savings account reviews

This had relatively good savings interests. But there's a really complex process to log in. There's a separate remote you have to use. I understand security is important, but when I couldn't find my customer number, there was no process set up to recover the information, and no relevant contact information provided. I'm glad I found it, because I think it might have been difficult to recover that information with no email recovery etc, or even an online messanger or virtual assistant.

Price   9 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   4 / 10

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Their introductory rate of 2.5% for 4 months is the best deal I could find.

Price   8 / 10

Customer service   8 / 10

Trust   8 / 10

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Great service, all from your home. Nothing is too much trouble. Excellent customer service, great products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very good introductory interest rate, however not simple to set up account and other services are limited.

Price   8 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   7 / 10

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Excellent interest rate compared to others. Easy to use mobile app with quick sign in. Logging on to the internet banking through the website is a bit of a hassle with the digipass but it does have a secure feature I guess.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Great

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very high security rating, very secure online banking, communications are straight forward with minimum finance speak.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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RaboDirect have consistently had the best interest rates. Customer service is excellent.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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The ease of operation is exceptional.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Awesome security process ---- effective and simple.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great customer service. If only the interest rates could be better !!

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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The account is configured to work through the web. This makes it difficult if you (for some specific transaction) want to speak to a person. The staff I habve spoken to have been helpful, but they are up against it owing to the structure of the account.

Price   6 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   1 / 10

Trust   5 / 10

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Excellent customer service

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This account is really secure yet easy to access. I like that you can transfer money out of it to a linked count but can't draw straight from the account which makes it easier to save. Good interest rates with pretty ok incentives to not draw money out.

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   8 / 10

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I like this savings account because you can elect to have the money transferred directly from your transaction account to the savings account. It soon builds up. The only thing you have to remember is when you want to take it out you have to send it back to your transaction account. The savings bank does that straight away but it can take the destination bank a couple of days to show it in your account. It is meant to happen the same day!

Price   5 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   6 / 10

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