Sent messages twice regarding ID requirements for new deposit. Both times no reply. Seems the fact that the investor hasn't got a drivers licence or passport is to hard to deal with, so they just ignore you. Service is worse than poor, it's non existent.
Online banking with easy to follow instructions, Secure log on. Always easy to contact if help is needed. Best interest rates I have found.
This product had the best interest rates that were available at time of term start. Although there are no physical branch locations in my local area, I have had no need for one due to the highly efficient online and phone services! This is a highly secure banking organisation that I would recommend to anyone.
Likes: interest rates are really good. One of the best in the market. Also when interest increases they will pass it on. Dislikes: only on-line. Also can only use with 1 link account.
Excellent banking features online - quick and easy to use - very secure - customer service is outstanding - they will always try and accommodate our needs.
I don't really have too many issues with this bank. It's just convenient because you can do transactions online anytime. And it's also not convenient because it being online you can't get your money right there and then if you need it ASAP. They are also very informative when it comes any changes to their rates and anything else that happens to your account or with the bank.
Applied for ING and Rabo term deposits at the same time and still trying to activate and link the Rabo one 3 weeks later. Just a nightmare!! ING was done with no fuss at all!! I need to call the bank of the account I am trying to link yet again. I would have walked away 2 weeks ago but I have now invested so much time into it!!!
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Different interest rates apply to different amounts or different interest payment frequencies.
Want more? Compare all 86 term deposits in the Mozo comparison engine.Compare more term deposits
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.