Rabo threatened to block my account which I had for over 12 years if I did not provide a significant amount of extra information. The forms and requirements were onerous. I was left with no choice but to cancel my term deposit and pay an early termination fee. And withdraw all my funds before they froze my account. This bank is outrageous. They were happy with all the information I supplied 12 years ago but now they required significant additional information.
Rabobank is a bank working with farmers for all our benefits. Highest offering term deposit interest rate at the time of my investment. Desperately need banks to keep higher for self funded retirees.
Sent messages twice regarding ID requirements for new deposit. Both times no reply. Seems the fact that the investor hasn't got a drivers licence or passport is to hard to deal with, so they just ignore you. Service is worse than poor, it's non existent.
This product had the best interest rates that were available at time of term start. Although there are no physical branch locations in my local area, I have had no need for one due to the highly efficient online and phone services! This is a highly secure banking organisation that I would recommend to anyone.
Likes: interest rates are really good. One of the best in the market. Also when interest increases they will pass it on. Dislikes: only on-line. Also can only use with 1 link account.
I don't really have too many issues with this bank. It's just convenient because you can do transactions online anytime. And it's also not convenient because it being online you can't get your money right there and then if you need it ASAP. They are also very informative when it comes any changes to their rates and anything else that happens to your account or with the bank.
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