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World2Cover Travel insurance customer reviews

Overall rating
1.0/10
Value for money
1.0/10
Policy coverage
1.0/10
Customer service
1.0/10
Claims handling
1.0/10
Trust
1.0/10
Based on 2 World2Cover travel insurance reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
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Recent World2Cover travel insurance customer reviews

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  • World2Cover Travel Insurance

    DO NOT USE WORLD2COVER

    I took out a World2Cover policy to cover a ski trip to New Zealand. On my way home from said holiday, the airline failed to load my luggage onto the plane, meaning I was delayed in receiving it. This meant I had no luggage for my next trip which I was taking the following day and as a result had to replace the entire contents of my luggage. Although the policy was advertised as up to '$10,000 cover for lost, stolen or delayed' luggage, World2Cover refused to cover even a proportion of the amount I was owed, even citing in their reasoning section '3C Luggage - If You have to buy essential clothing and personal items during Your Trip because Luggage carried by Your Transport Provider is delayed by more than 10 hours, We will pay up to the limits shown in the table below.' They specified in their reasoning that in fact they only cover lost or damaged luggage, and not delayed. DO NOT USE UNDER ANY CIRCUMSTANCES.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Callum, New South Wales, reviewed about 2 years ago
  • World2Cover Travel Insurance

    World2Cover travel insurance - no thank you

    Very disappointed with the World2Cover travel insurance product. My experience was totally frustrating when making a claim. It appeared to me the company line is to continually say NO and rely on the customer to lose patience with the process and give up. No, l would not recommend using the World2Cover travel insurance product.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    John, Victoria, reviewed about 2 years ago
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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.