Your selected travel insurance
If you’re planning an overseas holiday and need some extra peace of mind, finding a travel insurance policy that suits your needs should be first on your itinerary. If you’re thinking InsureandGo might be the one for you, here are some of the key details to know about their currently available policies.
Your selected travel insurance
To anyone looking for travel insurance this year I would recommend against @InsureandGoAU as they DO NOT cover cancellation by airline (with a top tier insurance policy) even though their website claims they do
Just don’t make a claim. They will make it as difficult as is humanly possible leaving you with the opinion they did everything they could to get out of paying anything.
Stayaway!! This travel insurance is not worth the paper it's written on Airline cancelled my fight and I had to purchase an alternative flights and loge a claim with InsureandGo to claim the price difference. InsureandGo refused my claim saying if airline cancelled a flight then it’s not covered in their policy.. what a joke.. and yet they keep selling this in name of “travel insurance” !!!.. buyer be aware.. stayaway from InsureandGo
Fantastic, use them every time I travel, no fuss claims and broad cover - no hesitations recommending to others.
have purchased insureandgo for two trips - one for myself and one for my mother. My luggage was damaged at SFO at 1am when TSA opened my bag. Again, it was 1am - there was absolutely no one to report an incident to. TSA however had left documentation with a receipt number stating they had opened my bag. I tried to get a report by the airline said they didn't do it after a certain amount of hours and Insureandgo did not accept my account. They barely followed up with me and I just let it go because I didn't have the time. My mother had her phone stolen and after following everything they asked, including asking her to get her mobile phone provider (Telstra) to put a stop on the IEME number of the handset (which she tried but Telstra in person and online advised they don't do this) have now just told her they're refusing her claim. They say it goes against their PDS which I went through carefully before purchasing and they didn't point out what exactly my mother's claim didn't provide. She is also on a plan so this was proving to be an issue apparently. Their reasoning is that because she left her phone after washing her hands and walked out of the lavatory (after a 24 hour flight) and realised and went back and it had been stolen, then they don't cover lost mobile. Even though she has a police certificate. I think I can safely assume most people buy insurance for medical cover but also to cover your mobile phone if stolen. DO NOT buy from InsureandGo - they barely respond, they have taken over 2 months to go over my mother's claim, mine just fell off when I told them I couldn't get a response from the airline. If anything goes wrong medically, I wouldn't want to be dealing with this place. Spend more and go somewhere else to have true peace of mind.
Took 5 months for me to get a $500 return after my luggage was lost for 6 days. They take so long and just keep asking for information which when you send them they ask for more info. They keep asking why you needed to buy any medication like sunscreen and stuff and was it needed. They question every little thing you purchased even my underwear.
^See information about the Mozo Experts Choice Travel Insurance Awards
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