Qantas refund: What happens if I paid for my flight with points?
Qantas customers around the country are breathing a sigh of relief after the airline announced it’ll refund cancelled flights.
But what happens if you paid for your flight using Qantas Frequent Flyer Points?
Well, you are entitled to this same refund, it just works a little differently.
For cancellations on or before October 31, 2020
Customers that have a Classic Flight Reward booking (meaning you paid with Qantas Points) can cancel their trip and receive a full refund of Qantas Points used. You will also be reimbursed for any taxes, fees and carrier charges.
Qantas will also waive the cancellation fee, just as long as passengers cancel their flight before October 31 this year.
Bear in mind, this fee waiver applies to bookings that are Classic Flight Rewards only. If your itinerary is a combination of a Classic Flight Reward and a non-Classic Flight Rewards fare, the fee is not waived.
For additional information on Classic Flight Rewards conditions, head to the Qantas website.
For cancellations after October 31, 2020
If you opt to wait and cancel your flight after October 31, you’ll have to adhere to Qantas’ standard fare rules.
While the total Qantas Points used along with any taxes, fees and carrier charges will be refunded, Qantas may slap you with some cancellation charges.
On the other hand, if it is Qantas that cancels your flight (and not you), you won’t face these fees.
Is it still worth using points for flights in 2020?
There’s no doubt that redeeming points for flights is a savvy way to get value for your earnings. But with minimal flights operating at the moment, 2020 may not be the right time to redeem.
Instead, you could turn your attention into making the rest of this year all about accumulating points so you can use them down the track.
“The truth is that international travel isn’t around the corner for Aussies, so redeeming points for flights doesn’t really make sense at the moment,” Mozo Director, Kirsty Lamont said.
“But for those credit card customers that earn rewards points for their everyday spending, and pay down their balance month-on-month, keeping up that habit is a great way to plump up your points stash for later on.”
RELATED ARTICLE: Credit card rewards: Why now could be time to rack up points
Looking to plump up your frequent flyer points stash for when international travel returns? Check out these great rewards credit card options below or jump over to our comparison tool!
Rewards Credit Cards 2020 - last updated 24 December 2024
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Citi Rewards - Rewards Points Offer
Citi Rewards Program
$199 $99 in the first year
100,000
1 point up to $10,000/month
100,000 bonus Citi reward Points when you spend $5,000 on eligible purchases within 3 months from approval. That’s $400 when you Pay with Points! Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
CompareCompareRewards - Rewards Points Offer
100,000 bonus Citi reward Points when you spend $5,000 on eligible purchases within 3 months from approval. That’s $400 when you Pay with Points! Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
- Rewards program
- Citi Rewards Program
- Annual fee
- $199 $99 in the first year
- Bonus points
- 100,000
- Earn rate per $1
- 1 point up to $10,000/month
- Intro rate
- -
- Ongoing Purchase rate
- 22.49% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- 22.99% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Mastercard, up to $10,000 per month
- Reward point expiry
- Never
- Bonus points
- 100,000
- Sydney to Melbourne
- 19500.0
- Sydney to London
- 299000.0
- $100 Gift card
- 20900.0
- Card Benefits
- Extended Warranty Insurance,
Purchase Protection Insurance,
Mobile Phone Insurance
- Rewards Bonus Points
- Points uncapped for eligible international purchases.
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American Express Explorer® Credit Card
Membership Rewards
$395
50,000
2 points uncapped
Receive 50,000 Bonus Membership Rewards Points when you apply online, are approved, and spend $4,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. New Card Members only.*
CompareCompareExplorer® Credit Card
Receive 50,000 Bonus Membership Rewards Points when you apply online, are approved, and spend $4,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. New Card Members only.*
- Rewards program
- Membership Rewards
- Annual fee
- $395
- Bonus points
- 50,000
- Earn rate per $1
- 2 points uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 55
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 2 points per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 50,000
- Sydney to Melbourne
- 15600.0
- Sydney to London
- 239200.0
- $100 Gift card
- 20000.0
- Card Benefits
- Travel Insurance,
Extended Warranty,
Account alerts by SMS,
Card Purchase Cover
- Rewards Bonus Points
- Earn 1 points per $1 spent at government bodies.
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Citi Rewards - Balance Transfer and Purchases offer
Citi Rewards Program
$199
No current offer
1 point up to $10,000/month
Enjoy 0% p.a. for 15 months on purchases and balance transfers. Balance transfer reverts to cash advance rate. Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. Balance transfer fee applies. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
CompareCompareRewards - Balance Transfer and Purchases offer
Enjoy 0% p.a. for 15 months on purchases and balance transfers. Balance transfer reverts to cash advance rate. Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. Balance transfer fee applies. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
- Rewards program
- Citi Rewards Program
- Annual fee
- $199
- Bonus points
- No current offer
- Earn rate per $1
- 1 point up to $10,000/month
- Intro rate
- 0% p.a. for 15 months
- Ongoing Purchase rate
- 22.49% p.a.
- Balance transfer rate
- 0% p.a. for 15 months and then 22.99% p.a. (2.00% balance transfer fee)
- Cash advance
- 22.99% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Mastercard, up to $10,000 per month
- Reward point expiry
- Never
- Bonus points
- No current offer
- Sydney to Melbourne
- 19500.0
- Sydney to London
- 299000.0
- $100 Gift card
- 20900.0
- Card Benefits
- Extended Warranty Insurance,
Purchase Protection Insurance,
Mobile Phone Insurance
- Rewards Bonus Points
- Points uncapped for eligible international purchases.
Read reviews and learn more about rewards credit cards
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Apply By 28 Jan 2025
American Express Essential® Rewards Credit Card
Membership Rewards
$108
40,000
1 point uncapped
Receive 40,000 Bonus Membership Rewards® Points when you apply online by 28 January 2025, are approved, and spend $3,000 on eligible purchases on your new American Express Essential® Rewards Credit Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
CompareCompareEssential® Rewards Credit Card
Receive 40,000 Bonus Membership Rewards® Points when you apply online by 28 January 2025, are approved, and spend $3,000 on eligible purchases on your new American Express Essential® Rewards Credit Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
- Rewards program
- Membership Rewards
- Annual fee
- $108
- Bonus points
- 40,000
- Earn rate per $1
- 1 point uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 55
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 40,000
- Sydney to Melbourne
- 15600.0
- Sydney to London
- 239200.0
- $100 Gift card
- 20000.0
- Card Benefits
- Extended Warranty,
Account alerts by SMS
- Rewards Bonus Points
- Earn up to 5 points per $1 spent on eligible eat and drinks purchases, up to 3 points per $1 spent on selected streaming subscriptions, up to 2 points per $1 spent at selected major retailers.
Read reviews and learn more about rewards credit cards
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Apply By 14 Jan 2025
American Express Qantas Ultimate Card
Qantas Frequent Flyer
$450
50,000
1.25 points up to 100,000 points/year, then
1 point uncappedReceive 50,000 bonus Qantas Points when you apply online by 14 January 2025, are approved, and spend $3,000 on eligible purchases on your new Qantas American Express Ultimate Card within the first 3 months of your approval date. T&Cs apply. Available for new American Express Card Members only.
CompareCompareQantas Ultimate Card
Receive 50,000 bonus Qantas Points when you apply online by 14 January 2025, are approved, and spend $3,000 on eligible purchases on your new Qantas American Express Ultimate Card within the first 3 months of your approval date. T&Cs apply. Available for new American Express Card Members only.
- Rewards program
- Qantas Frequent Flyer
- Annual fee
- $450
- Bonus points
- 50,000
- Earn rate per $1
- 1.25 points up to 100,000 points/year, then
1 point uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 1.25 points per dollar on Amex, up to 100000 points per year, then
1 point per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 50,000
- Sydney to Melbourne
- 8000.0
- Sydney to London
- 110400.0
- $100 Gift card
- 20010.0
- Card Benefits
- Account alerts by SMS,
Card Purchase Cover ,
Travel Inconvenience Cover
- Rewards Bonus Points
- 1.25 points per dollar on everyday purchases. Earn 0.5 Qantas Points per $1 spent at government bodies, earn 2.25 Qantas Points per $1 spend on selected Qantas products and services.Exclusions apply. After a total of 100,000 Qantas Points is earned in a calendar year, the everyday earn rate will change from 1.25 to 1 Qantas Points per $1 spent.*
Read reviews and learn more about rewards credit cards
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Kogan Money Black Card
Kogan Rewards Points
$0
No current offer
1 point uncapped
Get 0% p.a. on purchases and balance transfers for 9 months with a 1% balance transfer fee. Reverts to cash advance rate. $0 annual fee to pay. Earn 2 rewards points per dollar on your eligible purchases at Kogan.com & 1 rewards point per dollar on your everyday purchases, almost anywhere (T&Cs apply). FREE Kogan First membership valued at $129/year. Add up to 4 additional cardholders at no cost.
CompareCompareBlack Card
Get 0% p.a. on purchases and balance transfers for 9 months with a 1% balance transfer fee. Reverts to cash advance rate. $0 annual fee to pay. Earn 2 rewards points per dollar on your eligible purchases at Kogan.com & 1 rewards point per dollar on your everyday purchases, almost anywhere (T&Cs apply). FREE Kogan First membership valued at $129/year. Add up to 4 additional cardholders at no cost.
- Rewards program
- Kogan Rewards Points
- Annual fee
- $0
- Bonus points
- No current offer
- Earn rate per $1
- 1 point uncapped
- Intro rate
- 0% p.a. for 9 months
- Ongoing Purchase rate
- 21.99% p.a.
- Balance transfer rate
- 0% p.a. for 9 months and then 22.74% p.a. (1.00% balance transfer fee)
- Cash advance
- 22.74% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Visa, uncapped
- Reward point expiry
- Never
- Bonus points
- No current offer
- Sydney to Melbourne
- N/A
- Sydney to London
- N/A
- $100 Gift card
- 10000.0
- Card Benefits
- -
- Rewards Bonus Points
- Earn up to 2 points per $1 of eligible spend on Kogan exclusive brand purchases.
Read reviews and learn more about rewards credit cards
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