6.6 / 10

based on 1254 HSBC reviews as rated by Mozo community

HSBC credit cards

One of the world’s largest banking and financial services organisations, HSBC started operations in Australia in 1965. From no annual fee cards, reward cards and balance transfer offers, HSBC has a number of credit card options depending on your financial preferences. Plus, it's a multiple 2020 Mozo Experts Choice Awards winner! 

What credit cards do HSBC offer?

Take a look at the different kinds of HSBC Credit Cards that you can choose from:

Rates and fees verified as correct at 22 April, 2021. Other information correct at the time of writing. Advertiser disclosure.

Low rate credit cards

Product Purchase rate Balance transfer rate Annual fees Interest free days on purchases

12.99% p.a.

0% p.a. for 20 months and then 25.99% p.a. (2.00% balance transfer fee)

$99

55

Low fee credit cards

Looking for a low annual fee credit card? Check out one of the HSBC credit cards that come at $0 annual fee plus up to 55 interest free days. What’s more, you'll also get access to discounts and exclusive offers with the home&Away Privilege Program.

Product Purchase rate Balance transfer rate Annual fees Interest free days on purchases

19.99% p.a.

5.99% p.a. for 6 months and then 21.99% p.a.

$0

55

Rewards credit cards

Choose one of HSBC’s rewards cards to earn points on everyday purchases. The rewards credit cards are accepted at more than 32 million locations worldwide. You can redeem these reward points through the HSBC Rewards Plus Program for things like gift cards, merchandise, hotel accommodation or flight tickets.

Product Points per dollar Purchase rate Balance transfer rate Annual fees

1 point per dollar on Visa, up to 10000 points per month

19.99% p.a.

0% p.a. for 36 months and then 21.99% p.a.

$129 $29 in the first 0 years

1 point per dollar on Visa, up to 1000 points per month, then
0.5 points per dollar on Visa, up to 7500 points per month

19.99% p.a.

0% p.a. for 12 months and then 21.99% p.a.

$99

1 point per dollar on Mastercard, up to 10000 points per month

19.99% p.a.

5.99% p.a. for 6 months and then 21.99% p.a.

$0

1 point per dollar on Mastercard, up to 10000 points per month

19.99% p.a.

5.99% p.a. for 6 months and then 21.99% p.a.

$99

Prestige cards

Get your hands on a premium credit card by going for an HSBC Platinum card. These will get you access to complimentary insurance benefits such as International Travel Insurance, Extended Warranty Insurance, Guaranteed Pricing Scheme, Transit Accident Insurance and Purchase Protection Insurance. What’s more, they’ll also earn you precious rewards points which can be redeemed for a number of offers.

Product Points per dollar Purchase rate Balance transfer rate Annual fees

1 point per dollar on Visa, up to 10000 points per month

19.99% p.a.

0% p.a. for 36 months and then 21.99% p.a.

$129 $29 in the first 0 years

1 point per dollar on Visa, up to 1000 points per month, then
0.5 points per dollar on Visa, up to 7500 points per month

19.99% p.a.

0% p.a. for 12 months and then 21.99% p.a.

$99

Frequent flyer credit cards

A premium card with HSBC is ideal for frequent flyers to rack up those Qantas Points, which can be redeemed for flights, upgrades, hotel bookings and many other products in the online Qantas Store. You can earn points for every dollar you spend on eligible purchases in Australia or overseas.

Product Points per dollar Purchase rate Balance transfer rate Annual fees

1 point per dollar on Visa, up to 1000 points per month, then
0.5 points per dollar on Visa, up to 7500 points per month

19.99% p.a.

0% p.a. for 12 months and then 21.99% p.a.

$99

1 point per dollar on Mastercard, up to 10000 points per month

19.99% p.a.

5.99% p.a. for 6 months and then 21.99% p.a.

$99

Frequently Asked Questions about HSBC credit cards

Q1. How can I access HSBC’s Internet banking service?

You can register for HSBC's online banking service by simply calling their Customer Service Centre. If you’re a Premier customer, you’ll need to call the HSBC Premier Centre.

Q2. How do I make HSBC Credit Card repayments?

You can choose from a number of ways to make HSBC Credit Card repayments such as direct debit, BPAY or Internet banking. If you’re not comfortable with online or phone banking, you can go over to the nearest HSBC branch to make an over the counter cash or cheque payment. Alternatively, you also have the option to mail a cheque along with the payment slip.  

Q3. Will I be eligible for an interest free period with a HSBC Credit Card?

HSBC Credit Cards offer up to 55 days interest free on qualifying purchases, when you pay the full balance every month. Do remember that there are no interest free days for cash advances. You will however different terms and conditions applicable for the various cards.

Q4. Can I withdraw cash from an ATM using a HSBC Credit Card?

Yes, you can use a HSBC Credit Card to withdraw cash from any ATM as long as it carries the 'Visa' or 'PLUS' or 'MasterCard' logos. But do remember that unlike for debit cards, withdrawals from ATMs using credit cards are treated as Cash Advances, with interest charged from the date of withdrawal.

Q5. Can I use a HSBC Credit Card outside Australia?

Yes, of course. You can use the HSBC Credit Card at more than 22 million Visa merchants across the world using your signature or PIN. If you’re a Premier credit cardholder, you can use your card anywhere MasterCard is accepted. But do remember that there could be additional overseas transactional charges applicable for using your card in other countries.

Q6. What happens if I lose my HSBC Credit Card?

First of all, you must report that your HSBC Credit Card has been lost or stolen as soon as possible, by calling the customer support centre, which is accessible all day, every day. Your card can then be blocked so no one else can use it and a new card can be issued. This usually takes 7 days but if you need an urgent or overseas card replacement, let your HSBC consultant know.

Q7. Can I get an additional card for my HSBC Credit Card account?

Yes, you can apply for multiple additional cards for your HSBC Credit Card account by completing  a simple online application form. The additional cardholder may also need to provide certain documents such as proof of identity and address.  

Q8. Can I use the ‘tap and go’ technology with a HSBC Credit Card?

Yes, you can make contactless payments with a HSBC Credit Card. This means that for making purchases under $100, you won’t need you to swipe, sign or enter your PIN. All you need to do is hold your credit card to the reader for a quick payment.

Q9. What is the home&Away Privilege Program?

HSBC's home&Away Privilege Program caters to HSBC credit and debit cardholders with a whole range of exclusive offers and discounts on shopping, dining and travel experiences.

Q10. Is there a limit on the number of reward points I can earn every year?

While the HSBC Platinum and HSBC Premier Credit Cards do not have a limit on the number of points you can earn in a year, the HSBC Classic Card and the HSBC Qantas Platinum Card have a limit of 100,000 and 300,000 reward points per annum respectively.


How are HSBC credit cards rated?

Mozo users have rated HSBC credit cards on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of credit-cards
HSBC credit cards
Overall
5.6/10
Price
Features
Customer service
Convenience
Trust

462 Reviews

Recent HSBC credit card reviews

HSBC Platinum Credit Card review
Overall 1/10
Pray something never goes wrong.

We had $20,000 dropped into our credit card account by mistake on a balance transfer. We then had to fight HSBC to get the money. Even though we were in credit by $16500. They said we could take the money out in $1000 per day limits and they would charge us 4% per withdrawal as they would deem it as a cash advance. They would not release the money until we closed the account in its entirety. We considered going to the police as technically it was stealing and we did report it to the Australian Financial Complaints Authority. I thought Channel 7 would love a story like this. They held onto the money for over a week - why I don't know. But we missed several other payments because of this, phone etc. and have now been charged late fees because of it. We found the customer service people to lie and say anything that was convenient on the phone.

Read full review

We had $20,000 dropped into our credit card account by mistake on a balance transfer. We then had to fight HSBC to get the money. Even though we were in credit by $16500. They said we could take the money out in $1000 per day limits and they would charge us 4% per withdrawal as they would deem it as a cash advance. They would not release the money until we closed the account in its entirety. We considered going to the police as technically it was stealing and we did report it to the Australian Financial Complaints Authority. I thought Channel 7 would love a story like this. They held onto the money for over a week - why I don't know. But we missed several other payments because of this, phone etc. and have now been charged late fees because of it. We found the customer service people to lie and say anything that was convenient on the phone.

Price
5/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Brian, Queensland, reviewed about 1 month ago
HSBC Credit Card review
Overall 1/10
Absolute money grubbing pigs.

I had excess funds paid into my credit card by accident. They refused to let me withdraw them. They said maximum credit card withdrawal is $1000 per day and they will charge 4% fee for the cash advance. Even though my account was $16000 in credit.

Read full review

I had excess funds paid into my credit card by accident. They refused to let me withdraw them. They said maximum credit card withdrawal is $1000 per day and they will charge 4% fee for the cash advance. Even though my account was $16000 in credit.

Price
5/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Brian, Queensland, reviewed about 2 months ago
HSBC Low Rate Credit Card review
Overall 8/10
Great for shopping but know your commitment.

I have had my low rate credit card for 5 years. I have never had a problem and when I have had a question it has always been answered. It does have a high rate on cash advances but that is not important to me because it is only half that rate on purchases providing you show a bit of self control and not borrow more than you can afford. Basically have a bit of common sense and it will be a nifty thing to have. This is the only bank that would give me a go because my employment is casual. There weren't too many banks that wanted to give me a credit card so in my opinion this bank has been great.

Read full review

I have had my low rate credit card for 5 years. I have never had a problem and when I have had a question it has always been answered. It does have a high rate on cash advances but that is not important to me because it is only half that rate on purchases providing you show a bit of self control and not borrow more than you can afford. Basically have a bit of common sense and it will be a nifty thing to have. This is the only bank that would give me a go because my employment is casual. There weren't too many banks that wanted to give me a credit card so in my opinion this bank has been great.

Price
7/10
Features
3/10
Customer service
8/10
Convenience
6/10
Trust
7/10
Less
Bryce, Queensland, reviewed 3 months ago
HSBC Low Rate Credit Card review
Overall 10/10
Trustworthy, caring and helpful.

I have been with HSBC for over a year. I find them to be transparent with no hidden costs. They genuinely want to help the customer through any situation. They have been great and helpful through this COVID difficult period. Would highly recommend.

Read full review

I have been with HSBC for over a year. I find them to be transparent with no hidden costs. They genuinely want to help the customer through any situation. They have been great and helpful through this COVID difficult period. Would highly recommend.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Angela, New South Wales, reviewed 3 months ago
HSBC Premier World Mastercard review
Overall 1/10
Useless Robotic Call Centre Assistance

HSBC provides no useful customer support if you are in the many locations across the country without branches. Your only avenue is through call centres which have very limited information and resources provided by HSBC to assist you. But depending on which call centre you receive, you may receive various degrees of misinformation, totally incorrect information, outright lies, or even have your call terminated. There appears to be a lack of training and no contract management audits to check these call centres are doing what they are engaged to do. There is no feedback avenue for good and bad encounters. The call centre totally mismanaged my enquiry causing many hardships and inconveniences for me, not to mention considerable financial costs. There is nowhere else to go after the call centre. Nowhere. I receive excellent service from my HSBC Premier team in Malaysia. Not so with HSBC in Australia.

Read full review

HSBC provides no useful customer support if you are in the many locations across the country without branches. Your only avenue is through call centres which have very limited information and resources provided by HSBC to assist you. But depending on which call centre you receive, you may receive various degrees of misinformation, totally incorrect information, outright lies, or even have your call terminated. There appears to be a lack of training and no contract management audits to check these call centres are doing what they are engaged to do. There is no feedback avenue for good and bad encounters. The call centre totally mismanaged my enquiry causing many hardships and inconveniences for me, not to mention considerable financial costs. There is nowhere else to go after the call centre. Nowhere. I receive excellent service from my HSBC Premier team in Malaysia. Not so with HSBC in Australia.

Customer service
1/10
Trust
1/10
Less
Peter, Queensland, reviewed 3 months ago

What do you need to apply for a HSBC credit card?

Once you’ve had a careful look at the different HSBC Credit Cards available and selected the one that works out best for you, click on the ‘Go to site’ button on Mozo to reach HSBC’s website directly.

The website will then help you get started with the application process, which is quite straightforward. The online application form will require you to punch in some information like your contact details and identity proofs such as a driver’s licence, passport or birth certificate. You’ll also need to be at least 18 years of age, have a specified minimum annual income (which varied for the different cards) and be an Australian resident for taxation purposes.

Credit card quick links