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If you’re a globetrotter who loves stacking up frequent flyer points, then you’ll be excited to learn that Qantas now has its own branded credit card option, dubbed the Premier Mastercard. With plenty of travel rewards on offer, this piece of plastic from Qantas Money is definitely worth a look. In fact, in 2020 this provider took home two 2022 Mozo Expert Choice Awards for Rewards Credit Cards.
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I was to travel to Europe, so I wanted to have a travel money card and as I prefer Qantas to travel so I was keen on getting the newly launched Qantas Pay card in May,24. After much persuasion I was able to get a card just before I was to fly in June. From my memory, for the launch of this new card Qantas Money had put up a promotion of 15000 Qantas FF points and deposit of money multiplying by a factor to a limit of 50000 AUD giving money on top of that. Thus, I deposited AUD 8000 before the deadline of June 4,24 into the Qantas Pay account in the hope that I will get 15000 + 12000=27000 points. I also used Qantas Pay card overseas as well. Unfortunately, I did not take a screen shot of the promotion due to the reputation of the Qantas and the Qantas FF staff. I subsequently contacted Qantas Pay at the end of June and was advised that I should see the points reflected by second week of July, However, upon following up now – nearly end of July, I have not been provided the screen shot of that promotion, nor a follow up e-mail promised by Qantas Pay instead have been advised that there was no promotional bonus Qantas FF points and have put in a twist that all the money deposited should have been converted in foreign currency. As conversion rate on Qantas Pay is much worse than other travel card like Wise so I used the card in Europe as and when I required. However, they have not even credited the points for expenditures I made in Europe. Qantas Money is wholly based in Philippines and the staff has not been trained to listen to the issue instead they go round and round the topic trying to avoid a clear reply. Besides, different customer relation person has a different rule for the product. I would not recommend getting a Qantas Pay neither for use overseas or in Australia. Besides, unlike other card like Wise it does not have place on Apple Wallet and exists in physical format.
Terrible experience. The card didn't work overseas and the app support was slow and lazy. After three days they replied to say it was declined because of security concerns. Not true as I had also tried to withdraw money from banks. Kept getting 'technical error'. So gave up using it which was quite inconvenient - no cash during our whole trip. Fortunately was able to use another credit card for almost everything (upsetting the odd cab driver who wanted cash). To make it worse, difficult getting my money returned at the full purchase rate once back in Australia. This process took a month with considerable follow up on my part. My recommendation is, use a credit card when away - preferably one with no overseas transaction fees and just change some Aussie cash at the money exchange so you have cash for tips etc.
Easy to use via Apple Pay , notifies you when large payments are made and I can transfer my every reward points to quanta’s points.
I was previously earning Qantas Frequent Flyer points via a ANZ Platinum credit card but hated paying high annual fee. I’m so much happier with this credit card as I can earn Qantas Frequent Flyer Points at a much lower annual fee.
I applied for this card for points at a reasonable annual fee. But realised the app experience is just so bad. Not easy to understanding the balance and the pending transactions get cleared after way too many days. I applied for closing of the card in less than a month of using it because their budgeting/insight tool is also not as intuitive and accurate as you would expect. Closure process seems to take another month even when I have paid all my balance well in time. Many other credit card providers close your account almost immediately if not within a few days so that your credit borrowing is released. But because Qantas takes so long to close, you can’t even go elsewhere and get the same credit limit because they unnecessarily hold you!!!
Pros: easy access to card features and specials on for the month as well as Qantas airline perks Cons: High annual card fee
I was scammed by a merchant and Qantas Customer Support canceled my credit card and issued a dispute this was in January 2023. No resolution was given at all and I received a new credit card. So six months later I see a charge on my new credit card from this initial vendor how the heck does this happen a brand new card and a scam charge. All Qantas could then do for me was again cancel my card and issue a new one. Dah that is what they offered in the first place now I am in debt to this scam for $1000.
This organisation declined my application with absolutely no reason. Given my financial position this was the most ludicrous decision imagineable. Really quite funny. I expect they have saved me the inconvenience of dealing with them in future. So much for an Australian company respecting Australians.
^See information about the Mozo Experts Choice Credit Card Awards
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