Name: Allianz car insurance
Brand: Allianz
Rating: 3.9 (1794 reviews)

Allianz car insurance

Comprehensive Cover

Monthly premiums

Yes

Choice of repairer

Yes

Choice of excess

$200 - $2,000

Agreed or market value

Agreed
Available discounts

No claim discount

Safe driver discount for eligible drivers
No Partner link
Details Close

Monthly premiums available

Yes

Choice of repairer

Yes

Choice of excess

$200 - $2,000

Agreed or market value

Agreed

Discounts available

No claim discount|Safe driver discount for eligible drivers

Quote time

3 to 5 minutes

States where offered

SA VIC NT TAS NSW ACT QLD WA

Roadside assistance

Optional Extra

Genuine parts

No

New car if written off

Yes - within 2 years of original registration

Windscreen cover

Yes - standard excess. Option to reduce excess for first windscreen replacement claim and first two repairs each year to $0 for an additional premium.

Personal property cover

Up to $500 if damaged or stolen.

Replacement key cover

Up to $1,000 if stolen.

Baby capsule or child seat cover

Up to $500

Trailer or caravan cover

No

Modifications

Covered only if agreed in writing.

Emergency repairs

Up to $500

Emergency options

Reasonable towing costs and up to $500 in travel costs. Up to $500 in accommodation costs if greater than 100km from home.

Rental car after theft

Yes - until claim is paid out. If no rental car is available, travel allowance of max $50 per day is paid.

Rental car after accident

Not at fault - Yes. At fault - Optional Extra. Until car is repaired, or claim is paid out. If no rental car is available, travel allowance of max $50 per day is paid.

Rental car liability

Yes - legal liability cover when using a substitute vehicle. $2,000 contribution towards excess or security bond when using a hire car after an event.

Legal liability cover

$20,000,000

Accidental death of driver

No

Young driver excess imposed

$600 for listed drivers under 25, $1,800 for unlisted drivers under 25.

Rideshare cover

No

Other restrictions

-

Other benefits

-

Online discount

n/a

Multi-policy discount

-

No claim discount

Protection of maximum no claim discount for 1 claim per period can be purchased with extra premium.

Low km discount

false

Customer reviews

Important disclosures

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Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. More about the Mozo customer ratings.

Judy

Queensland - 7 days ago

Product name: Comprehensive Cover

4.5

Very easy to do business with this company

Very easy to deal with when making a claim. Very fair and easy. I always appreciated the ease of claiming and the helpful customer service always experienced when interacting with this company…

Price

2.5
Features

4.0
Service

4.5
Convenience

4.5
Trust

4.5

Andrew

New South Wales - 3 months ago

Product name: Comprehensive Cover

3.0

Solid coverage, but claims process could be faster

I’ve been with Allianz for my comprehensive car insurance for a while now, and overall, it’s been a decent experience. One of the big pluses is that they offer really good coverage—everything from personal property to accidents and theft is taken care of, and they even include a hire car option if your car’s out of action after an accident. I also appreciate the emergency repairs coverage, which has saved me a few headaches. However, the premiums aren’t the cheapest, especially if you’re a young driver or living in certain areas. I had to claim once after a fender bender, and while they did handle everything, it took longer than I expected to get my car back. If you’re after speed and quick resolution, you might get a bit frustrated waiting for parts and repairs to be sorted. On the whole, though, Allianz gives me peace of mind with their level of cover, and I feel like I’m in safe hands. Just be ready for the possibility of longer claim times and slightly higher premiums compared to budget insurers.

Price

3.5
Features

4.0
Service

3.5
Convenience

3.0
Trust

4.0

Rebecca

South Australia - 4 months ago

2.5

Ok

Customer service very good but that is because I go thru a broker

Price

3.0
Features

3.0
Service

4.5
Convenience

2.5
Trust

3.0

Mosaab

New South Wales - 5 months ago

4.5

Ease of submitting an application and obtaining in

Easy and fast to obtain an insurance policy

Service

5.0
Convenience

5.0
Trust

5.0

Kevin

South Australia - 9 months ago

3.5

overal competitive pricing,

competitive pricing,

Price

3.5
Features

3.5
Service

3.5
Trust

4.0

Jenn

New South Wales - 10 months ago

Product name: Comprehensive Cover

2.0

Car

When we had to make a claim for our car Allianz was easy to talk to but just the one issue we had with them was the repairer they sent us too, it was abit far away but was the only one they had near us. It took almost 6 months for our car to be seen then another 2 months for our car to be fixed.

Features

2.5
Service

2.5
Convenience

1.5
Trust

2.0

Lim

Western Australia - about 1 year ago

Product name: Comprehensive Cover

0.5

DJ

I had a highly disappointing experience with Allianz insurance. I purchased an annual car insurance policy, making a full payment on 03/01/2023, believing my vehicle was covered for the entire year. However, my interaction with Allianz took a nightmarish turn when I called them on 16/10/23 to update my car's registration number. To my shock, I was informed that my insurance had been inexplicably canceled due to a supposed "technical glitch." What's even more frustrating is that I received no prior notification or warning about this issue. I was essentially left in the dark for seven months, driving my car uninsured, completely unaware that I had no coverage. To add insult to injury, when they eventually decided to process a refund, it was sent to a credit card that had been closed for more than seven months at the time of the refund. It's now been 14 months since the card was closed, and, as expected, the account no longer exists. This demonstrates a glaring lack of attention to detail on their part and a disregard for their customers' time and money. What's truly infuriating is that, despite all these blunders and their failure to provide any sort of resolution or compensation for the inconvenience and danger I was exposed to by driving without insurance, their proposed solution was to buy an entirely new policy. It's astounding that Allianz couldn't acknowledge their mistake and rectify the situation in a more customer-friendly manner. In summary, Allianz's handling of my car insurance has been utterly unacceptable. Their cancellation of my policy without notice, the mishandling of my refund, and their lack of responsibility for the consequences of their actions make them a company I would strongly advise against doing business with. It's clear that customer satisfaction and safety are not their top priorities.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Renee

Victoria - about 1 year ago

Product name: Comprehensive Cover

2.5

They are ok a little expensive

Look they are not all bad jusy waiting time on the phone and are a bit expensive have been with them for 30 years have thought to go to other places but you just don't no these days better to stick with what you no l think

Price

3.0
Features

3.5
Service

2.5
Convenience

2.0
Trust

2.0

Cassie

Western Australia - over 1 year ago

Product name: Comprehensive Cover

5.0

Great insurance

They make it affordable to have insurance and make it easy to understand how they work and what they do

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

Serric

South Australia - over 1 year ago

0.5

Ideal customer: hates money, has infinite time

They banked in my money to someone elses bank account, they had no issues charging me monthly though? I sent them the right account a week before they completed my claim and said my money will be in by 7 business days. It has been more than 2 weeks And the only reason i managed to get this far is because i had to repeatedly chase the issue. They want to recoup their lost cash before they pay me. It is their mistake, not mine. Why should they inconvinence me? If i bought a car from someone, and banked in the money into wrong account, wouldnt i still need to pay the seller regardless of whether i get my money bank from the wrong account?

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

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Allianz car insurance

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