AAMI offers free roadside help to frontline workers for rest of 2020

By Tara McCabe ·

While the last few months have been extremely trying for many people around the world, at the very least we can now say that we have a newfound respect for healthcare workers and those on the frontline keeping us safe.

In fact, we would probably all agree that as well as a round of applause outside our front doors, healthcare and frontline workers all deserve the free roadside assistance that insurance company AAMI is offering them for the rest of the year!

RELATED: How to haggle down your car insurance during lockdown

Part of parent organisation Suncorp Group’s ‘Peace of Mind’ relief package, insurance company AAMI will be offering free roadside assistance to nurses, doctors, paramedics, firefighters and police officers across the whole of Australia up until December 31, 2020. 

Plus, that’s not even the best part, as this free service will be available to both AAMI and non-AAMI customers.

What does the free roadside assistance cover?

The free roadside assist cover includes help with:

  • Flat batteries
  • Flat tyres
  • Emergency fuel
  • Towing
  • Lost or locked-in keys

So, if you do need help with any of the above, you can call AAMI’s temporary roadside assist number 1800 7447 275. Just make sure you have your driver’s licence details, car registration number, contact number and proof of employment handy.

Chief executive of Suncorp Insurance Gary Dransfield said, “Nurses, doctors, paramedics, firefighters and police officers, are continuing to show up to support our communities every day and it’s important we fulfill our role to keep them safe on the roads.”

Assistance also available for AAMI, Apia and GIO insurance customers

Free roadside assistance was just one part of Suncorp Insurance’s relief package, which also offers financial support for existing AAMI, Apia and GIO home and car insurance customers.

Financial assistance on offer for insurance customers struggling during these tough economic times includes:

  • Flexibility with premiums for customers experiencing financial hardship - this includes discounts up to 20% or three-month premium waivers
  • Access to free counselling sessions for both customers and their families
  • Insurance health checks - this might include lowering premiums for vehicles that aren’t in use much at the moment
  • No fees incurred if a customer is forced to cancel their policy.

Dransfield said that the new measures would provide immediate financial and emotional help for customers.

“The summer of devastating bushfires and severe storms was a recent reminder of why we have insurance to protect our homes, businesses and motor vehicles. The value of insurance has never been clearer for many Australians and we want to help them to remain protected”, he said.

Are you worried about paying your car insurance premiums?

Find out what relief Youi is offering to car insurance customers during the COVID-19 shutdown, or see if you could be getting a better deal on your policy by heading to Mozo’s compare car insurance hub.

You can also find out about what other COVID-19 relief packages are available for individuals and businesses by reading our article: Everything you need to know about Coronavirus and your finances.

Compare car insurance - rates updated daily

Search promoted car insurances below. Advertiser disclosure.

  • Comprehensive Car Insurance

    Get award winning Car Insurance. Save 15% ^ on your first year’s premium when you purchase a new policy online. Budget Direct offers tailor-made cover, new-for-old replacement, 24/7 claims, a highly-rated claims service, and get a hire car following a theft.

    Monthly premiumsCalendar icon
    Yes costs extra
    Choice of repairertools icon
    Optional Extra
    Choice of excesscoins icon
    $500 - $1,850
    Agreed or market valueCar coin icon
    Agreed or Market

    Available discounts

    • No claim discount
    • Online discount up to 15%
    Details
  • Comprehensive Car Insurance

    Earn up 20,000 Qantas Points when you sign up for Qantas Car Insurance. Points awarded will be based on your premium. Get a quote to see how quickly the points add up. T&Cs apply.

    Monthly premiumsCalendar icon
    Yes costs extra
    Choice of repairertools icon
    Optional Extra
    Choice of excesscoins icon
    $400 - $1,850 (varies by state)
    Agreed or market valueCar coin icon
    Agreed or Market

    Available discounts

    • No claim discount
    Details
  • Comprehensive Car Insurance

    Stella are changing the tune on car insurance, offering car made especially for women. Features include no claim reward, new car replacement, customise your policy and more. Enter your car rego and get a quick quote online.

    Monthly premiumsCalendar icon
    Yes costs extra
    Choice of repairertools icon
    No
    Choice of excesscoins icon
    $800 - $2,000
    Agreed or market valueCar coin icon
    Agreed

    Available discounts

    • No claim discount
    Details
  • Price Saver Comprehensive

    Protect your journey with Virgin Car Insurance. Get 15% online discount on Comprehensive cover and receive a $100 e-Gift card* when you purchase a new eligible Virgin Car Insurance policy by 30 September, 2020 (T&C’s apply).

    Monthly premiumsCalendar icon
    Yes costs extra
    Choice of repairertools icon
    Optional Extra
    Choice of excesscoins icon
    $500 - $1,850
    Agreed or market valueCar coin icon
    Agreed or Market

    Available discounts

    • No claim discount
    • Online discount up to 15%
    • Restricted Drivers Discount available
    Details
  • Comprehensive Car Insurance

    Easier, better, smarter car insurance. Say g’day to Poncho. They've taken the complicated out of car insurance and created a new route that's simple, u-turn free and keeps you in the driver’s seat. No cancellation fees, 24/7 online claims service and a policy that works just like a monthly subscription.

    Monthly premiumsCalendar icon
    Yes
    Choice of repairertools icon
    No
    Choice of excesscoins icon
    $800 flat excess fee
    Agreed or market valueCar coin icon
    Agreed

    Available discounts

    • Temporary 30% reduction in premium to help ease COVID-19 pressure.
    Details

*Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

^See information about the Mozo Experts Choice Car Insurance Awards

Mozo may receive advertising fees from the financial institutions, issuers of financial or credit products and third party advice providers that are shown on this page. These fees are based on a cost per click, cost per acquisition, or a fixed fee.

Tara McCabe
Tara McCabe
Money writer

Tara McCabe writes across all areas of personal finance here at Mozo from banking through to insurance. Tara is expert at practical money tips, showing readers ways to live richer and be socially conscious while doing it. She earned a BA (Hons) in English Literature from Canterbury Christ Church University.