AAMI offers free roadside help to frontline workers for rest of 2020

By Tara McCabe ·

While the last few months have been extremely trying for many people around the world, at the very least we can now say that we have a newfound respect for healthcare workers and those on the frontline keeping us safe.

In fact, we would probably all agree that as well as a round of applause outside our front doors, healthcare and frontline workers all deserve the free roadside assistance that insurance company AAMI is offering them for the rest of the year!

RELATED: How to haggle down your car insurance during lockdown

Part of parent organisation Suncorp Group’s ‘Peace of Mind’ relief package, insurance company AAMI will be offering free roadside assistance to nurses, doctors, paramedics, firefighters and police officers across the whole of Australia up until December 31, 2020. 

Plus, that’s not even the best part, as this free service will be available to both AAMI and non-AAMI customers.

What does the free roadside assistance cover?

The free roadside assist cover includes help with:

  • Flat batteries
  • Flat tyres
  • Emergency fuel
  • Towing
  • Lost or locked-in keys

So, if you do need help with any of the above, you can call AAMI’s temporary roadside assist number 1800 7447 275. Just make sure you have your driver’s licence details, car registration number, contact number and proof of employment handy.

Chief executive of Suncorp Insurance Gary Dransfield said, “Nurses, doctors, paramedics, firefighters and police officers, are continuing to show up to support our communities every day and it’s important we fulfill our role to keep them safe on the roads.”

Assistance also available for AAMI, Apia and GIO insurance customers

Free roadside assistance was just one part of Suncorp Insurance’s relief package, which also offers financial support for existing AAMI, Apia and GIO home and car insurance customers.

Financial assistance on offer for insurance customers struggling during these tough economic times includes:

  • Flexibility with premiums for customers experiencing financial hardship - this includes discounts up to 20% or three-month premium waivers
  • Access to free counselling sessions for both customers and their families
  • Insurance health checks - this might include lowering premiums for vehicles that aren’t in use much at the moment
  • No fees incurred if a customer is forced to cancel their policy.

Dransfield said that the new measures would provide immediate financial and emotional help for customers.

“The summer of devastating bushfires and severe storms was a recent reminder of why we have insurance to protect our homes, businesses and motor vehicles. The value of insurance has never been clearer for many Australians and we want to help them to remain protected”, he said.

Are you worried about paying your car insurance premiums?

Find out what relief Youi is offering to car insurance customers during the COVID-19 shutdown, or see if you could be getting a better deal on your policy by heading to Mozo’s compare car insurance hub.

You can also find out about what other COVID-19 relief packages are available for individuals and businesses by reading our article: Everything you need to know about Coronavirus and your finances.

Compare car insurance - page last updated October 26, 2020

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Tara McCabe
Tara McCabe
Money writer

Tara McCabe writes across all areas of personal finance here at Mozo from banking through to insurance. Tara is expert at practical money tips, showing readers ways to live richer and be socially conscious while doing it. She earned a BA (Hons) in English Literature from Canterbury Christ Church University.