Rates and fees verified as correct at 25 November, 2020. Other information correct at the time of writing. Advertiser disclosure.
|Product||Monthly premiums available||Maximum no claim discount||Online discount||Choice of repairer|
|Comprehensive Car Insurance|| |
Yes costs extra
|Pay As You Drive Car Insurance|| |
Yes costs extra
Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).
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Real Insurance is a relatively new provider on the Australian insurance market offering cover for your car, as well as home and landlord insurance, life insurance and even cover for your pet’s health.
In the car department, they offer every policy level from third party property damage insurance up to comprehensive cover. Real Insurance also claims to have been the first Australian provider offering pay-as-you-drive insurance, introducing the policy adaptation in 2008.
When you take out a Comprehensive Car Insurance policy with Real Insurance, you’ll be covered for damage done to your car and other vehicles when you have an accident. You can also rest easy knowing your wheels are insured against damage caused by fire and natural events like storms, as well as malicious damage and theft.
As with all insurance policies, this won’t include every event or item, so be sure to check your Product Disclosure Statement (PDS) for coverage limits and conditions. Some things you can expect to be covered as standard include:
A new car if yours is written off (if it’s under two years old)
Up to $500 personal property cover for damaged or stolen items in the car
Emergency repairs and towing (up to $500)
Accommodation costs if you’re stranded more than 200km from home
Trailer or caravan cover when you’re towing it (excluding the contents of either)
Cover for baby capsules and prams ($500) and replacement keys ($1,000)
Hire car cover if your vehicle is stolen (up to 14 days at $70 per-day)
Comprehensive cover is a good option for people who use their car often and want cover for all different kinds of incidents. But if you don’t drive that often you might be better off opting for a pay-as-you-drive policy. This policy covers the same events and items as a comprehensive one, but you’ll get a discount for driving a limited number of kilometres.
Here’s how it works: you select the number of kilometres you think you’ll drive in a year. Your premium will be adjusted to reflect how much you drive – the less you drive, the less you pay.
If you go over your selected amount of kilometres you’ll still be covered, but there will be an extra excess applied to any claims you make. Or, if you realise you’re going to go over your set kilometres before you do, you can extend your cover and pay an extra premium.
Real Insurance focuses on providing cheaper cover overall, rather than offering incentives like a no-claim bonus. However, there are still ways to save on your premium.
Simply by applying for your policy online, you can score up to a 10% discount for the first year of cover. You might also consider opting for a high excess to get a lower premium in return, or choose the pay-as-you-drive policy option.
Your car insurance premium will depend on a wide range of factors. Generally, the amount you pay depends on how likely the insurer thinks it is you’ll have to make a claim at some point. Things they might look at to work it out include:
your driving history
your age and gender
the type of car you drive
where you live and where your car is kept (in a garage vs on the street)
With Real Insurance Pay As You Drive cover, how often you use your car and how far you drive will also be big factors in how your premium is worked out.
Accidents happen, and you may need to make a claim on your Real Insurance policy. You can do so over the phone or online, and when you do, make sure you have:
Your contact and policy details
Your licence number
As much information as possible from witnesses or anyone else involved in the accident. That includes names, contact details and insurer details, and information about the incident
Photos of the accident or damages if possible
A police report, if it’s applicable
As with most car insurers, when you take out a policy with Real Insurance, you can opt for a high or low excess. If you choose a low excess, you’ll pay a higher premium and vice versa.
Keep in mind there’s an extra excess for drivers under 25, learner drivers and for those who have held a licence for less than two years. If a young driver isn’t listed on your policy, you may be charged an additional excess as well.
Whether you’re taking out the standard comprehensive cover or the pay-as-you-drive option, there’s plenty of features to add onto your policy. Optional extras include:
cover for car modifications
car hire for occasions other than theft, or for longer periods
Excess-free windscreen repairs.
There are some things your Real Insurance won’t cover, including:
Normal wear and tear
Depreciation in the car’s value
Tyre damaged caused by breaking, like punctures and bursts
Damage caused by using the wrong fuel
Unregistered modification breakdowns
Faulty repairs when Real Insurance hasn’t been consulted
Mechanical or electrical failures
A situation where you haven’t taken reasonable steps to ensure your car is safe after an accident or breakdown
Mozo users have rated Real Insurance car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
I love my car insurance company as it's such a lower premium compared to my last policy with a different insurance company.Read full review
I love my car insurance company as it's such a lower premium compared to my last policy with a different insurance company.
Always best value insurance. Paid out a car insurance claim promptly and efficiently. Real insurance are good value and trustworthy car insurance.Read full review
Always best value insurance. Paid out a car insurance claim promptly and efficiently. Real insurance are good value and trustworthy car insurance.
Been with real car insurance for many years with different vehicles but each and every year they put the price up. It got to the point where I started looking elsewhere to find better rates. When I called to see if they could match or better the other companies they said they could do nothing. I ended up canceling my insurance with them. I thought as I had stuck with them for a while and have had no claims they would value me as a customer but no nothing!Read full review
Been with real car insurance for many years with different vehicles but each and every year they put the price up. It got to the point where I started looking elsewhere to find better rates. When I called to see if they could match or better the other companies they said they could do nothing. I ended up canceling my insurance with them. I thought as I had stuck with them for a while and have had no claims they would value me as a customer but no nothing!