honey home insurance

This new tech-led insurance company focuses on damage prevention as well as broad policy coverage to deliver more tailored, affordable home insurance to Aussie homeowners and renters looking for contents insurance. By using smart sensors honey aims to minimise accidents in the home and anticipate other issues. They also take advantage of satellite data to track any changes to the structure of your home and ensure it’s insured for its full value.  

honey offers the following home insurance

Rates and fees verified as correct at 21 October, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

No

No

Yes

How does honey insurance work?

Like other home and contents insurance providers, honey offers coverage for your home and belongings should they be damaged or stolen in exchange for an annual premium (which can be paid monthly if you prefer).

Honey’s defining feature is its smart sensors. When you take out an insurance policy with honey, you’ll be sent sensors to place around your home which detect things like water leakages, fire, changes in temperature and unusual activity (like someone breaking into the property). The sensors then alert you to these events via an app notification so you can respond accordingly, hopefully reducing any damage to your home.

And since honey sees the installation of these smart sensors as an opportunity to reduce the likelihood of you making a claim, they’ll give policyholders who keep the system operational an 8% premium discount every year. But this isn’t mandatory – you can choose to never install the sensors or turn them off, you just won’t receive the discount for the relevant time period in which they are deactivated.

The other nifty tech-driven feature honey uses is satellite imagery. By monitoring satellite data, honey can keep track of any changes to the structure of your home (like if you build an extension or put in a pool). 

Then, they get in touch with you to ensure your home is properly valued under your policy with these new additions and not underinsured in case you need to make a claim. This way you won’t be caught out with additional repair or replacement bills like you may have been if your home wasn’t valued accurately.

What is covered under a honey home and contents insurance policy?

There are a wide range of items and aspects to your home that are covered by a honey home and contents insurance policy. The below isn’t an exhaustive list. Be sure to check your policy for any limits on specific items not listed here as well as optional extras to increase these or add other inclusions for a fee.

Honey building insurance (aka home insurance):

Honey contents insurance:

What generally isn’t covered by honey home insurance?

While limits apply on some of what is covered, honey won’t cover any loose building materials, uncut gems, costs related to identity theft, or temporary accommodation for your pets if your home is damaged and they can’t stay there.

How do you make a claim with honey insurance?

You can lodge a home and contents insurance claim with honey 24/7 online via the claims page or over the phone on 137 138. It can be useful to include receipts, proof of purchase and photos of damages in your lodgement so honey has more information to go off and can confirm details quickly.

Honey home & contents insurance FAQs

How much does honey insurance cost?

There are a number of things that can impact the cost of your home insurance policy, no matter the provider you choose. Therefore, it’s difficult to put a dollar figure on how much honey insurance will cost you. Some of the things that could affect your honey premium include:

Is there flexible excess with honey home insurance?

Yes, honey offers a flexible excess, which is the amount of money you pay before your insurance coverage kicks in. The minimum excess is $500 which you can increase at any time during the policy period, but you’ll need to wait until renewal time to decrease it.

Generally, a higher excess can reduce your premium to a degree, and vice versa for a lower excesses.

Does honey offer underinsurance protection?

Underinsurance protection isn’t offered by honey. However, by using satellite data they try to ensure your property is covered for its full value, even if you make changes to your home and forget to inform honey.

Who is honey underwritten by?

Honey is backed by major insurance player RACQ.

How is honey home insurance rated?

Mozo users have rated honey home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
honey home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

1 Reviews

Recent honey home insurance reviews

honey Contents Insurance
Overall 10/10
Sweet as Honey!

I recently switched my contents insurance to Honey, which was a smooth and easy process. Honey's online portal is very easy to navigate, and I saved almost 30% on my premiums. I also recently made a claim on my insurance policy. It was east to submit my claim online, a Honey Insurance agent called me the next day to confirm some details, and my claim was accepted that same day. The level of customer service (the agent I spoke to was super friendly) and claim turnaround time (48 hours) far exceeded my dealings with my previous insurer.

Read full review

I recently switched my contents insurance to Honey, which was a smooth and easy process. Honey's online portal is very easy to navigate, and I saved almost 30% on my premiums. I also recently made a claim on my insurance policy. It was east to submit my claim online, a Honey Insurance agent called me the next day to confirm some details, and my claim was accepted that same day. The level of customer service (the agent I spoke to was super friendly) and claim turnaround time (48 hours) far exceeded my dealings with my previous insurer.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
8/10
Less
Jack, Victoria, reviewed about 1 month ago

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