Rates and fees verified as correct at 19 October, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Home Cover |     | Yes | Optional Extra Up to 30% of sum insured | Yes |
| Home Cover | | Yes | No | Yes |
| Home Cover | | Yes | Optional Extra Up to 30% of sum insured | Yes |
Mozo users have rated QBE home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
92 Reviews
The most exciting thing I can say is that we've never needed to claim, so my only experience with them (other than paying, of course) has been when we moved from one house to another. That process was perfectly smooth, and apart from a virtual ream of paperwork (why are there 200+ pages?!?), it was exactly what you'd want it to be.
Read full reviewThe most exciting thing I can say is that we've never needed to claim, so my only experience with them (other than paying, of course) has been when we moved from one house to another. That process was perfectly smooth, and apart from a virtual ream of paperwork (why are there 200+ pages?!?), it was exactly what you'd want it to be.
After 12 years with this company, I am only just now discovering that everything is a lie. My policy does not cover half the things we were told it would - but apparently thats okay because QBE made those changes after we had our policy so its on us to have known what they stopped covering. Call centre will tell you different things depending on who you speak to, claims officers can be rude while they drag their feet on doing their jobs. Premiums have gone up while service remains poor, all while fewer and fewer things are covered with each renewal. Incorrect information has to be corrected with every renewal, and CSOs must not know how to press save because the changes are never accurate or right when the next renewal arrives.
Read full reviewAfter 12 years with this company, I am only just now discovering that everything is a lie. My policy does not cover half the things we were told it would - but apparently thats okay because QBE made those changes after we had our policy so its on us to have known what they stopped covering. Call centre will tell you different things depending on who you speak to, claims officers can be rude while they drag their feet on doing their jobs. Premiums have gone up while service remains poor, all while fewer and fewer things are covered with each renewal. Incorrect information has to be corrected with every renewal, and CSOs must not know how to press save because the changes are never accurate or right when the next renewal arrives.
When we were running an AirBnB QBE was the only one that would insure us and for that reason, they are now our preferred insurer.
Read full reviewWhen we were running an AirBnB QBE was the only one that would insure us and for that reason, they are now our preferred insurer.
I have been with them for many years and i have had no problems with them and when i had a claim they were the best,and you can trust them all the way.I like to add that when it come to home or contents they wiill go out of there way to help you with insurance.
Read full reviewI have been with them for many years and i have had no problems with them and when i had a claim they were the best,and you can trust them all the way.I like to add that when it come to home or contents they wiill go out of there way to help you with insurance.
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