Your selected travel insurance
Planning a trip soon? 1Cover offers a range of policies for travellers adventuring overseas, as well as domestic travel insurance for those exploring the far reaches of their own backyard in Australia. The available policies are tiered, ranging from comprehensive insurance solutions to bare-necessity medical-only policies. Let's break down what you need to know.
Your selected travel insurance
We travelled to New Caledonia and landed as the riots broke out we were stuck in our hotel for 10 days without being able to leave the premises . We were on stand by to be evacuated from the country . I included my footage in my claim as we were in the van going to our hotel and surrounded by Rioters and fires . This was in the media and continues now. We were with a group of Hello travel agents and a insurance company representative for them who advise place a claim for this as you have not had a holiday you have been stranded with army and unable to leave the hotel . we were eventually evacuated by the french army to Brisbane . We all placed a claim and out of the 22 couples with us 1 cover who we were with are the only ones that declined the claim . The refuse to cover accommodation, flights, and our accommodation in Brisbane were we were flown to and unable to get a flight home until the next day through no fault if our own,
Airline lost my luggage. 1Cover wanted Proof of travel arrangements (eg. original flight itinerary showing departing and returning flights, accommodation invoice for placed you stayed at, etc.) List and Proof of purchase for all of the original items that were lost, stolen or damaged (e.g. receipts/bank statements confirming the purchase date and price) Proof of Loss (i.e. police report, report to hotel, airline etc.) Compensation letter from the airline, as to how much they are reimbursing you for losing your luggage. Just impossible to provide all the above.
We had a genuine claim for my wife’s breast cancer knocked back and not one call to explain why ??? Very poor communication and service !! Would NOT recommend !
Good price and good coverage. I never claim so I don’t know about claim handling.
^See information about the Mozo Experts Choice Travel Insurance Awards
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