
New Zealand is a land of postcard-perfect scenery, Māori culture, and legendary adventure. Considering it's one of the most visited international destinations for Aussies, you're likely already familiar with the process of heading ‘across the ditch.’
But when it comes to choosing travel insurance, it never hurts to go over a quick checklist of things to keep in mind before you select a policy.
A popular saying is that if you can’t afford travel insurance, you can’t afford to travel. While it might feel like you’re not going very far, there are still risks involved with heading overseas to New Zealand.
Unexpected situations - like flights being cancelled, bags being stolen, or medical emergencies - can happen anywhere.
Even though Australia has a Reciprocal Health Care Agreement with New Zealand, this mainly covers urgent medical treatment in the public system and doesn't cover everything (like medical evacuation or repatriation). Therefore, getting cover for any potential emergencies is always the safest bet.
While a basic policy covers things like medical treatment, it’s important to read the product disclosure statement (PDS) to see what is and isn't included. Here are the key inclusions to look for:
If you’re not going on a typical holiday - for example, a snow trip, a cruise, or an adventure-filled road trip - your standard policy might not cover you. You may need to pay an extra premium to add cover for claims related to these kinds of activities. Always check the PDS before you participate.
While the RHCA between Australia and New Zealand covers you for urgent care in a public hospital, you're on the hook for everything else, including ambulance rides, follow-up doctor visits and most dental work. Not to mention repatriation if you need to be flown back to Australia.
If you want to avoid nasty healthcare costs, then yes. The RHCA works well as a basic safety net, but it’s not full cover as we’ve discussed. Besides the gaps in medical cover, it also won't help you at all with flight cancellations, stolen gear, or getting you home in an emergency. That’s where insurance comes in.
The best time is right after you've paid for your flights or accommodation. That way, you're immediately covered for cancellation if something unexpected happens before you leave, like you get sick or there’s a massive earthquake in Christchurch. If you wait until after said events, your insurance won’t cover it.
This is almost like asking ‘how long is a piece of string’. The total cost hinges on a number of factors including your age, your destination, the duration of your trip, the level of cover you choose, any pre-existing conditions and more. The only way to know for sure - and to ensure you’re getting the best deal - is to compare a few quotes.
Most insurers have a list of pre-existing conditions they’ll cover automatically with no disclosure needed (think high cholesterol or mild asthma). They’ll also have a list of conditions they’ll cover but only after prior authorisation. And then there are those that they won’t cover at all (think organ transplants or terminal cancer). But the only way to know for sure is to check your PDS and discuss this with your insurer.
For any medical emergency, call your insurer’s 24/7 help line as soon as you’re safe and attended to. For everything else, make sure you keep records, receipts and any official reports to help support your claim when you get home.
If you’re planning a road trip around the South Island, rental car excess insurance should be on your radar. This is usually an optional add-on you’ll tack onto your standard travel insurance policy. It costs a bit extra, but it can be a lifesaver considering the often outrageous excesses rental car companies often charge. It’s designed to pay you back for that huge fee, meaning you won't be thousands out of pocket for a simple ding.
Almost certainly. NZ is one of the adventure sport capitals of the world and with adventure comes risk. Activities like skiing, snowboarding and bungee jumping pose different levels of risk compared to basic sightseeing and are usually excluded from standard policies. To be covered for these, you’ll likely need to add a special add-on like snow travel insurance or an ‘adventure pack’, or go with a specialty insurer.
Most policies will cover basic gear like cameras and laptops but only up to a certain limit (say $750), and this limit can sometimes be lower than what your gear is worth. The good news is that for high-end gear, you can often get it listed separately as a ‘high value item’, for its actual value. This will increase your premium but will protect your precious R5 as you capture those stunning Milford Sound landscapes.

Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.


Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.


Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Medibank’s International Comprehensive Travel Insurance covers overseas medical expenses, trip cancellations, and up to $3,000 travel delay expenses. You’ll have 24/7 emergency medical assistance and you’ll also be protected for lost or stolen luggage, rental car excess, personal liability, loss of income and more. For an additional premium you can add cover for cruises, snow sports and high value items. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.


Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Receive protection in a few simple steps, all from your mobile device, with 24/7 emergency and medical support, as well as 24/7 customer service. You can also tailor your policy, paying only for the coverage you need and adapting it in near real-time, with add-ons like car rental excess and snow sports also available. You can also get 15% off with promo code MOZO15. For groups of three or more adults traveling on the same policy Freely offers a 20% discount. T&Cs apply; visit the Freely site for full details.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
ahm Travel Insurance covers overseas medical and hospital expenses. Comprehensive policies include $3,000 cancellation cover with the option to increase the cover up to unlimited, and up to $2,000 travel delay expenses. Also included is cover for lost or stolen luggage, rental car excess and personal liability. For an additional cost, you can also add optional cover for high-value items and motorcycle/moped riding. Kids under the age of 18 can be added to the policy at no extra cost. (T&Cs, sub-limits, limits & exclusions apply to travel insurance. See website for details).
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Australia Post International Comprehensive Travel Insurance covers overseas medical expenses, cancellation costs and more (T&Cs apply). Optional extras like cover for existing medical conditions and winter sports available. 24/7 emergency support. Get a quote in minutes. Reduce your premium with variable excess. Policies may not be available to all travellers. Australian Postal Corporation ABN 28 864 970 579 (AR No 338646) is the distributor of Australia Post Travel Insurance.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.

Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Enjoy unlimited medical cover and 24/7 emergency assistance services when you travel. Get unlimited cover for cancellation fees and prepaid travel expenses. Cover for luggage and travel documents. $5,000,000 personal liability cover.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
To see the Pre-existing Conditions and Activities covered by this policy please visit our detailed page about this product.
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