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Are you wondering if Webjet travel insurance will be the right choice for your next overseas trip? Here’s a detailed look at questions you might have about Webjet, its travel insurance policies, useful inclusions as well as easy-to-miss exclusions, so you can make a more informed decision about travel insurance for your holiday.

About Webjet

Based out of Melbourne for over 20 years, Webjet is an online travel agency that uses online travel tools and technology to help its customers in Australia and New Zealand compare and book flights, accommodation, holiday packages as well as travel insurance worldwide. Webjet Travel Insurance is issued and underwritten by Allianz Australia Insurance Limited, one of the largest Underwriters of travel insurance in Australia.

Cover information and limits in the table below verified as correct at 24 April 2024. Other information correct at the time of writing.

Webjet plans

Depending on your destination and itinerary, you can look at purchasing one of these travel insurance policy options from Webjet, which include - Comprehensive, Essential, Basic and Worldwide Multi Trip. Here’s a quick look at the features of the different Webjet travel insurance policies that you can choose from:

  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Travel Safe Plus

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $8,000

    • $25,000

    • $25,000

    • $9,000

    • $15,000

    • $15,000

    • $15,000

    • $10,000

    • $2,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    More info
    • Travel Safe Plus Multi Trip

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • $15,000

    • Unlimited

    • Unlimited

    • $3,000

    • $8,000

    • $25,000

    • $25,000

    • $9,000

    • $15,000

    • $15,000

    • $15,000

    • $10,000

    • $2,000

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    More info
    • Travel Safe

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • Unlimited

    • Unlimited

    • $8,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    More info
  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Travel Safe Multi Trip

    • Per person

    • Unlimited

    • Unlimited

    • 250

    • Events
    • Choose $0 to unlimited

    • Unlimited

    • Unlimited

    • $8,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    More info
= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


How is Webjet Travel Insurance rated by the Mozo Community?

Read how the Mozo community has rated Webjet Travel Insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

Webjet travel insurance
5.7

Overall 5.7

6.8

Value for money

4.0

Policy coverage

5.5

Customer service

7.5

Claims handling

7.2

Trust

6 Reviews

Recent Webjet travel insurance customer reviews Recent Webjet travel insurance customer reviews

Webjet logo

Webjet Travel Insurance review

Overall rating   1 / 10

Webjet travel insurance is a joke!

Had to travel one day earlier than booked and return one day earlier due to hospital operation scheduled unexpectantly. When I contacted Webjet to advise to change dates of policy, was told that if we intended to claim the difference charged by...

Full review

Had to travel one day earlier than booked and return one day earlier due to hospital operation scheduled unexpectantly. When I contacted Webjet to advise to change dates of policy, was told that if we intended to claim the difference charged by airline ($470) that they could not change the policy to include the day we flew out. Also, if we put in a claim, there was no guarantee it would be accepted. So we had to choose to either change the dates on the policy and forfeit the claim or put in a claim and leave t h e policy dates as they were. Why bother with insurance then?

    Value for money   4 / 10

    Policy coverage   3 / 10

    Customer service   1 / 10

    Trust   1 / 10

Less

Del, New South Wales, reviewed 21 days ago

Webjet logo

Webjet Travel Insurance review

Overall rating   7 / 10

Trustworthy and a good level of integrity.

Not the cheapest out there but are an honest company and I trust them the most. They sent me a cheque to reimburse me for a mistake they made on a charge 2/3 years before that I hadn't even realised. I appreciate that they went above and beyond to...

Full review

Not the cheapest out there but are an honest company and I trust them the most. They sent me a cheque to reimburse me for a mistake they made on a charge 2/3 years before that I hadn't even realised. I appreciate that they went above and beyond to do the right thing. Also Webjet is a really easy and user friendly website to book flights/trips on ensuring you can get the best prices so it is really convenient to use their insurance as well as it is only an extra click away for peace of mind.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   10 / 10

Less

Mariel, Queensland, reviewed about 3 years ago

Webjet logo

Webjet Travel Insurance review

Overall rating   2 / 10

Not happy.

Policies say coverage for delays and flight cancellations are covered. We lost $1300 due to a flight delay to an expensive resort on Lord Howe Island for a week. Put in a claim and claim was "declined" on the basis that the cancellation was due to...

Full review

Policies say coverage for delays and flight cancellations are covered. We lost $1300 due to a flight delay to an expensive resort on Lord Howe Island for a week. Put in a claim and claim was "declined" on the basis that the cancellation was due to "mechanical breakdown". What a joke.

    Claims handling   10 / 10

Less

Peter, New South Wales, reviewed about 4 years ago

Webjet logo

Webjet Travel Insurance review

Overall rating   7 / 10

good

best price

Full review

best price

    Value for money   7 / 10

    Trust   7 / 10

Less

Sue, Victoria, reviewed over 9 years ago

Webjet logo

Webjet Travel Insurance review

Overall rating   7 / 10

Peace of mind

It covered everything that could have happened. Peace of mind.

Full review

It covered everything that could have happened. Peace of mind.

    Value for money   8 / 10

    Trust   8 / 10

Less

Kellie , , reviewed over 9 years ago

Hide reviews
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

Compare Webjet Travel Insurance policies with other Australian insurance providers

Still not sure if Webjet Travel Insurance is the best option for your overseas trip? Don’t worry, we understand that with so many providers in the market it can be confusing to pick one. That’s why, we’re here to help with our travel insurance comparison tool, which lets you compare and shortlist the best policy based on your travel plans. All you need to do is type in some basic details like your destination, travel dates, number and age of travellers, and we’ll give you a list of insurance providers with their respective policies and pricing including Webjet to make the comparison easier.

We’ve got a lot more information in our detailed guides on topics like pre-existing conditions, seniors travel insurance and family travel insurance. You can also head over to our travel section for more tips on thrifty travel as well the best $20 series where real travellers share their money savvy secrets from across the world.