5.4/10

Based on 2002 Citi product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Citi personal loans

As a bank with international presence in over 160 countries, Citi takes care of around 200 million customer accounts worldwide. When it comes to Citi’s personal loans you can choose between either a honeymoon offer which has a low rate for the first two years or a fixed rate loan, with a slightly higher rate that is locked in for the life of the loan. Citi won a 2023 Mozo Experts Choice Award in the Best Personal Line of Credit category!

Citi offers the following personal loans

Rates and fees verified as correct at 16 June 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Interest rate from Comparison rate from Upfront fee
Personal Loan Plus (Variable, Unsecured)

10.90% p.a.

11.19% p.a.based on $10,000
over 3 years

$199.00

Ready Credit Personal Loan - 5 Year Long Tenure Rate, Balance Transfer Offer (Variable, Unsecured)

8.90% p.a.

n/a

$149.00

Overview of Citi personal loans

Citi Personal Loan Plus

Whether you're planning a holiday or furnishing your new apartment, the Citi Personal Loan Plus will get you there. This is an unsecured personal loan with a low variable interest rate and you can choose a term between 3 - 5 years. You can also make additional repayments to pay your loan off quicker at no extra cost and best of all, there's no fee for repaying your loan early. On the other hand, there is a one-off upfront fee and monthly service fee to consider. This product also provides an ongoing reusable credit facility without needing to reapply.

Citi Ready Credit

Having Citi Ready Credit on hand means you'll always have a line of credit available to you, so you can take on life as it comes. Start off with a low introductory rate on purchases and the initial balance, but keep in mind the rate jumps pretty significantly after this period. You'll also have the flexibility to choose your own repayments (minimums apply). Plus, the establishment fee is waived for the first year.

Citi’s Ready Credit Flexible Personal Loan took home a trophy for Best Personal Line of Credit in the Mozo Experts Choice Awards for 2023. 


Citi personal loan features at a glance

  • Repayment amount flexibility: With the Citi Ready Credit, you can choose your monthly repayments (minimum amount applies).
  • Fee free extra repayments: Another benefit of Citi’s personal loans is you can pump extra into your loan without the bite of fees.
  • No break cost fees: Some banks have additional costs for paying off personal loans early, but this isn’t the case with Citi’s personal loans.

How do you apply for a Citi personal loan?

To apply for a personal loan with Citi, you have two options. One way is to visit the Citi website and follow the prompts to begin an application. Citi have a customer service team on call to ring if you have any questions. Alternatively Citi personal loan applications can be done at any provider branches around Australia.

To apply for a personal loan with Citi you will need:

  • To have ID that confirms you are 18 years of age or older
  • Proof of Australian citizenship or permanent residency such as a passport or driver’s licence
  • Payslips or bank account statements as evidence of having a regular source of income
  • To supply your Medicare card details
  • A copy of your last phone bill with your name, address and phone number on it
  • To have a good credit history

How are Citi personal loans rated?

Mozo users have rated Citi personal loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of personal-loans
Citi personal loans customer reviews
Overall
4.8/10
Price
5.3/10
Features
4.9/10
Customer service
4.8/10
Convenience
4.7/10
Trust
4.7/10
Based on 86 Citi product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Citi personal loan reviews

Citi Personal Loan Plus
Overall 9/10
Glad I chose Citi bank

Really great to deal with Mary from loans department , Was very helpful and fantastic to deal with.

Read full review

Really great to deal with Mary from loans department , Was very helpful and fantastic to deal with.

Price
9/10
Features
9/10
Customer service
7/10
Convenience
7/10
Trust
8/10
Less
Simon, Victoria, reviewed 2 months ago
Citi Personal Loan
Overall 6/10
Not too bad

Interest rates are too high.

Read full review

Interest rates are too high.

Price
5/10
Features
6/10
Customer service
7/10
Convenience
6/10
Trust
9/10
Less
Salvatore, South Australia, reviewed over 3 years ago
Citi Ready Credit Flexible Personal Loan
Overall 2/10
High rates, poor online and woeful communication.

A mass marketing campaign sucked me in, and now my goal is to get out as quick as possible. Exorbitant interest rates and charges, a website that is slow to update to the point a payment made can sometimes not show for 2 days. Where you can expect a barely intelligible call from an overseas call centre.

Read full review

A mass marketing campaign sucked me in, and now my goal is to get out as quick as possible. Exorbitant interest rates and charges, a website that is slow to update to the point a payment made can sometimes not show for 2 days. Where you can expect a barely intelligible call from an overseas call centre.

Price
2/10
Features
1/10
Customer service
2/10
Convenience
4/10
Trust
2/10
Less
Darren, New South Wales, reviewed over 4 years ago
Citi Ready Credit Flexible Personal Loan
Overall 2/10
Nothing great about their service

Nothing to rave about

Read full review

Nothing to rave about

Price
5/10
Less
Kylie, New South Wales, reviewed over 7 years ago
See all personal loan reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Personal loan quick links