AAMI car insurance reviews

I have never had to make a claim but always had good service over the phone

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

Less

Great customer service

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

Nothing special, you tend to find out how good they are once the bad happens

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   7 / 10

Trust   5 / 10

Less

They are cheap, easy to use and you can pay by the month.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   8 / 10

Less

AAMI were easy to claim through when I had a bingle and my car was fixed really quickly. They gave me a choice of a few repairers to choose to get quotes from and then the chose between the two I provided.

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   6 / 10

Claims handling   7 / 10

Trust   7 / 10

Less

They back up their policy. They do what they say they will and there is never any hassles about anything.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

They are professional in the approach they give their customers. I would make a mention that they need to be mindful in setting the customer expectations.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

Less

Never had any negative issues on any claim. Been with AAMI for a number of years. Would not consider changing.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Very good service - Good pricing

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Also helpful. Never had an issue with AAMI for over 10 years.

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

Less

Great service

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   7 / 10

Trust   10 / 10

Less

Understanding company Been with them for a long time

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I'm not sure how they would do because I havent claimed but it was the cheapest I could find for my car.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   5 / 10

Less

Although I would like a better deal, I must say that my dealing with this insurer has only been a pleasure and most helpful.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have made a claim and they were very easy to deal with. Prompt service.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Can't wait to get a car worth paying for

Value for money   2 / 10

Policy coverage   3 / 10

Customer service   6 / 10

Claims handling   3 / 10

Trust   4 / 10

Less

AAMI provides the safety of a major insurance company, although I've never filed a claim personally, people I know have and they have been excellent and professional. Price is a bit of an issue, especially in my gender/age group. I'm a very safe driver so why should I pay extra because other people my age drive like idiots?

Value for money   4 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   5 / 10

Trust   7 / 10

Less

Great price

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   8 / 10

Less

Not the cheapest but always pleasant and easy to deal with.

Value for money   4 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

I like this insurance company because they achieve what they promise!

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   7 / 10

Less

Have not had much to do with insurance provider as no claims have been made. Easy to sign up or make changes. Often feel like they try and sell me their other products but not interested

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   5 / 10

Less

Following 2 severe accidents AAMI could not have treated us better. We've been AAMI customers for over 10 years and would not change insurer.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

They are not competitive at all! Their prices are too high and not in line with other insurers currently providing the same level of coverage and service.

Value for money   1 / 10

Policy coverage   8 / 10

Customer service   5 / 10

Claims handling   3 / 10

Trust   5 / 10

Less

Very courteous helpful staff.

Value for money   6 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   9 / 10

Less

They are efficient and proffessional

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   10 / 10

Less