AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 1457 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent AAMI car insurance reviews

AAMI

AAMI car insurance review

Overall rating   8 / 10

Competitive rates

AAMI is able to cover young people who drive to work.

AAMI is able to cover young people who drive to work.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Susan (QLD), reviewed 5 days ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

Great service

I've been with AAMI for many years and am a very satisfied customer.

I've been with AAMI for many years and am a very satisfied customer.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Karen (QLD), reviewed 5 days ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive rates and great customer service

Staff are always helpful and friendly. AAMI has been a company that has been easy to deal with, whether it's just an enquiry or about processing a claim.

Staff are always helpful and friendly. AAMI has been a company that has been easy to deal with, whether it's just an enquiry or about processing a claim.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Linda (WA), reviewed 5 days ago

AAMI

AAMI car insurance review

Overall rating   8 / 10

Excellent rates and service, also friendly staff

It is easy to read their conditions and contract. Staff are always helpful. They explain everything clearly and there are no issues.

It is easy to read their conditions and contract. Staff are always helpful. They explain everything clearly and there are no issues.

    Value for money   6 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kim (NSW), reviewed 11 days ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great price but I have never had to make a claim

I have never had to make a claim but always had good service over the phone

I have never had to make a claim but always had good service over the phone

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Gail (WA), reviewed 7 months ago

AAMI

AAMI car insurance review

Overall rating   9 / 10

Great customer service

Great customer service

Great customer service

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Joanne (NSW), reviewed 7 months ago

AAMI

AAMI car insurance review

Overall rating   5 / 10

It is what it is

Nothing special, you tend to find out how good they are once the bad happens

Nothing special, you tend to find out how good they are once the bad happens

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   7 / 10

    Trust   5 / 10

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Mark (VIC), reviewed 8 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Comprehensive insurance at a low price

They are cheap, easy to use and you can pay by the month.

They are cheap, easy to use and you can pay by the month.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Skye (NSW), reviewed 8 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Easy to claim through

AAMI were easy to claim through when I had a bingle and my car was fixed really quickly. They gave me a choice of a few repairers to choose to get quotes from and then the chose between the two I provided.

AAMI were easy to claim through when I had a bingle and my car was fixed really quickly. They gave me a choice of a few repairers to choose to get quotes from and then the chose between the two I provided.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Vicky (NSW), reviewed 10 months ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

Brilliant, competitive.

They back up their policy. They do what they say they will and there is never any hassles about anything.

They back up their policy. They do what they say they will and there is never any hassles about anything.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cynthia (VIC), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Exceptional customer service

They are professional in the approach they give their customers. I would make a mention that they need to be mindful in setting the customer expectations.

They are professional in the approach they give their customers. I would make a mention that they need to be mindful in setting the customer expectations.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Kathleen (VIC), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Superb in every way.

Never had any negative issues on any claim. Been with AAMI for a number of years. Would not consider changing.

Never had any negative issues on any claim. Been with AAMI for a number of years. Would not consider changing.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tim (SA), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very good service

Very good service - Good pricing

Very good service - Good pricing

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Adam (QLD), reviewed 10 months ago

AAMI

AAMI car insurance review

Overall rating   8 / 10

Willing to help and very professional.

Also helpful. Never had an issue with AAMI for over 10 years.

Also helpful. Never had an issue with AAMI for over 10 years.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Jacq (QLD), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good

Great service

Great service

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   10 / 10

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Ricky (NSW), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very understanding

Understanding company Been with them for a long time

Understanding company Been with them for a long time

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Abdul (VIC), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Needs car rental included in lowest price.

I'm not sure how they would do because I havent claimed but it was the cheapest I could find for my car.

I'm not sure how they would do because I havent claimed but it was the cheapest I could find for my car.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Irina (SA), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Are competitive and excellent Customer Service

Although I would like a better deal, I must say that my dealing with this insurer has only been a pleasure and most helpful.

Although I would like a better deal, I must say that my dealing with this insurer has only been a pleasure and most helpful.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Maria (WA), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Easy to deal with

I have made a claim and they were very easy to deal with. Prompt service.

I have made a claim and they were very easy to deal with. Prompt service.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Julie (VIC), reviewed 11 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

8

Can't wait to get a car worth paying for

Can't wait to get a car worth paying for

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   6 / 10

    Claims handling   3 / 10

    Trust   4 / 10

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Crystal (QLD), reviewed 11 months ago

AAMI

AAMI car insurance review

Overall rating   7 / 10

Professional and safe, a touch expensive though

AAMI provides the safety of a major insurance company, although I've never filed a claim personally, people I know have and they have been excellent and professional. Price is a bit of an issue, especially in my gender/age group. I'm a very safe...

AAMI provides the safety of a major insurance company, although I've never filed a claim personally, people I know have and they have been excellent and professional. Price is a bit of an issue, especially in my gender/age group. I'm a very safe driver so why should I pay extra because other people my age drive like idiots?

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Ryan (VIC), reviewed 11 months ago

AAMI

AAMI car insurance review

Overall rating   7 / 10

Great price

Great price

Great price

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Christin (NSW), reviewed 11 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good product, good service.

Not the cheapest but always pleasant and easy to deal with.

Not the cheapest but always pleasant and easy to deal with.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jacqui (NSW), reviewed 11 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive Premiums and great service!

I like this insurance company because they achieve what they promise!

I like this insurance company because they achieve what they promise!

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Georgina (TAS), reviewed 11 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Easy to make changes etc but nothing special

Have not had much to do with insurance provider as no claims have been made. Easy to sign up or make changes. Often feel like they try and sell me their other products but not interested

Have not had much to do with insurance provider as no claims have been made. Easy to sign up or make changes. Often feel like they try and sell me their other products but not interested

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Sarah (TAS), reviewed 11 months ago

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