AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 1457 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent AAMI car insurance reviews

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Choose AAMI

Always been happy with my car insurance from AAMI and IRS premiums.

Full review

Always been happy with my car insurance from AAMI and IRS premiums.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela (NSW), reviewed 23 days ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Reasonable insurance from a known name

Insurance was competitive last time I checked.

Full review

Insurance was competitive last time I checked.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Belinda (QLD), reviewed about 1 month ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very satisfactory

Love their work, they really look after you when stuff happens. I love what AAMI does.

Full review

Love their work, they really look after you when stuff happens. I love what AAMI does.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nigel (NSW), reviewed about 2 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

It's expensive compared to others

I have been a member for over 15 years, not much customer service or bonuses.

Full review

I have been a member for over 15 years, not much customer service or bonuses.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   6 / 10

    Claims handling   8 / 10

    Trust   5 / 10

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Finola (VIC), reviewed about 2 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Most affordable that suits my needs

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

Full review

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Breanne (QLD), reviewed 2 months ago

AAMI

AAMI car insurance review

Overall rating   5 / 10

Great

I like AAMI, they are very friendly.

Full review

I like AAMI, they are very friendly.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Basanth (NSW), reviewed 2 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Always have AAMI insurance when buying a car

Just love it!

Full review

Just love it!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jacqueline (NT), reviewed 2 months ago

AAMI

AAMI car insurance review

Overall rating   2 / 10

As untrustworthy as all the others

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at...

Full review

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at any other time.

    Value for money   1 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   -1 / 10

    Trust   -1 / 10

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Nina (NSW), reviewed 2 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Highly competent

Above average

Full review

Above average

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   6 / 10

    Trust   6 / 10

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Jane (VIC), reviewed 3 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

The service is great. I haven't made a claim so unable to comment on as of yet.

Full review

The service is great. I haven't made a claim so unable to comment on as of yet.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   -1 / 10

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Danielle (VIC), reviewed 3 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very helpful and friendly

Very helpful and friendly

Full review

Very helpful and friendly

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Wayne (QLD), reviewed 3 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Value for money

Professional and honest

Full review

Professional and honest

    Value for money   7 / 10

    Policy coverage   -1 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Margaret (NSW), reviewed 3 months ago

AAMI

AAMI car insurance review

Overall rating   1 / 10

Not good value for money

Unhappy with how the policy overview was explained. I thought I was covered, than rang to double check and was told it was an extra $20

Full review

Unhappy with how the policy overview was explained. I thought I was covered, than rang to double check and was told it was an extra $20

    Value for money   2 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   1 / 10

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Shauna (QLD), reviewed 3 months ago

AAMI

AAMI car insurance review

Overall rating   8 / 10

Very good

Top service for a top price

Full review

Top service for a top price

    Value for money   9 / 10

    Policy coverage   -1 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Sarah (NSW), reviewed 3 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Have not used

Easy to deal with to a certain degree

Full review

Easy to deal with to a certain degree

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sean (QLD), reviewed 3 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service, friendly & very helpful

Fairly competitive premiums. We’re excellent and efficient when I had a not at fault claim, handled everything for me.

Full review

Fairly competitive premiums. We’re excellent and efficient when I had a not at fault claim, handled everything for me.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Kayla (VIC), reviewed 3 months ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

GREAT INSURANCE COMPANY

I have incredible trust in aami I like having them as an insurance company Incredibly extreme low excess fee!!!!

Full review

I have incredible trust in aami I like having them as an insurance company Incredibly extreme low excess fee!!!!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Steven (VIC), reviewed 5 months ago

AAMI

AAMI car insurance review

Overall rating   7 / 10

Excellent claims handling, friendly staff

I've only ever had to make a claim once with AAMI, for a small not at fault accident, and they handled the whole process very efficiently. Staff were friendly and the issue was resolved in my favour without any hitches. Car only had a small amount...

Full review

I've only ever had to make a claim once with AAMI, for a small not at fault accident, and they handled the whole process very efficiently. Staff were friendly and the issue was resolved in my favour without any hitches. Car only had a small amount of damage and it was quickly repaired. The only thing I don't like about AAMI is the fact that my premiums are expensive and seem to get more expensive every year, although it's hard to know if that's really the case because the annual renewal letter never tells me what last year's premium cost! I am determined to hold on to this year's renewal notice so I can properly compare next year....

    Value for money   5 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Karen (VIC), reviewed 5 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Quick repair service

When my car was hit by another driver, my insurance provider organised the pick up, repair of my car and kept me informed as to the progress of my vehicle. The staff were friendly and I was happy with the repairs.

Full review

When my car was hit by another driver, my insurance provider organised the pick up, repair of my car and kept me informed as to the progress of my vehicle. The staff were friendly and I was happy with the repairs.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Raelene (VIC), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good provider

I have been insured over 60 years with various companies. I have never been more satisfied than I am this year with AAMI. I had reason earlier in the year to make a claim after I was backed into in a hospital parking area in Concord. Within two...

Full review

I have been insured over 60 years with various companies. I have never been more satisfied than I am this year with AAMI. I had reason earlier in the year to make a claim after I was backed into in a hospital parking area in Concord. Within two days, I was back on the road again ready to drive back home to Tuncurry. We were treated very respectfully and courteously by all concerned.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Brian (NSW), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive insurer with good customer service

AAMI is a competitive insurer. I made a claim with them for hail damage and it all went very smoothly. They are always very helpful over the phone.

Full review

AAMI is a competitive insurer. I made a claim with them for hail damage and it all went very smoothly. They are always very helpful over the phone.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Andrew (QLD), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very reliable company with a great track record

The only drawback was that I could only insure my car for the market value as it had extra features and had recently a lot of work done to it. It was worth more than the market value.

Full review

The only drawback was that I could only insure my car for the market value as it had extra features and had recently a lot of work done to it. It was worth more than the market value.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Belinda (VIC), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great provider

My partner and I have never had a problem with AAMI car insurance. They have always been understanding and very clear with all process of payments and other related services. Highly recommend and they have a great team who think for the people.

Full review

My partner and I have never had a problem with AAMI car insurance. They have always been understanding and very clear with all process of payments and other related services. Highly recommend and they have a great team who think for the people.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Vanessa (NSW), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great provider

Excellent service and competitive rates.

Full review

Excellent service and competitive rates.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Tammy (NSW), reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Great customer service, pretty good premiums

AAMI was easy to deal with the one time I had a major car accident where I received the money in my account the next day.

Full review

AAMI was easy to deal with the one time I had a major car accident where I received the money in my account the next day.

    Value for money   6 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Nicola (NSW), reviewed 10 months ago

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