AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 3771 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent AAMI car insurance reviews

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Satisfied with the service I received from AAMI

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Full review

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Trust   9 / 10

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Dianne, New South Wales, reviewed about 1 month ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

Competitive premiums and great customer service

AAMI is always reliable.

Full review

AAMI is always reliable.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Graham, Queensland, reviewed about 2 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Choose AAMI

Always been happy with my car insurance from AAMI and IRS premiums.

Full review

Always been happy with my car insurance from AAMI and IRS premiums.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela, New South Wales, reviewed 8 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Reasonable insurance from a known name

Insurance was competitive last time I checked.

Full review

Insurance was competitive last time I checked.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Trust   5 / 10

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Belinda, Queensland, reviewed 8 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very satisfactory

Love their work, they really look after you when stuff happens. I love what AAMI does.

Full review

Love their work, they really look after you when stuff happens. I love what AAMI does.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nigel, New South Wales, reviewed 8 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

It's expensive compared to others

I have been a member for over 15 years, not much customer service or bonuses.

Full review

I have been a member for over 15 years, not much customer service or bonuses.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   6 / 10

    Claims handling   8 / 10

    Trust   5 / 10

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Finola, Victoria, reviewed 9 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Most affordable that suits my needs

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

Full review

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Breanne, Queensland, reviewed 9 months ago

AAMI

AAMI car insurance review

Overall rating   5 / 10

Great

I like AAMI, they are very friendly.

Full review

I like AAMI, they are very friendly.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Basanth, New South Wales, reviewed 9 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Always have AAMI insurance when buying a car

Just love it!

Full review

Just love it!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jacqueline, Northern Territory, reviewed 9 months ago

AAMI

AAMI car insurance review

Overall rating   2 / 10

As untrustworthy as all the others

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at...

Full review

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at any other time.

    Value for money   1 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

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Nina, New South Wales, reviewed 9 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Highly competent

Above average

Full review

Above average

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   6 / 10

    Trust   6 / 10

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Jane, Victoria, reviewed 9 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

The service is great. I haven't made a claim so unable to comment on as of yet.

Full review

The service is great. I haven't made a claim so unable to comment on as of yet.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

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Danielle, Victoria, reviewed 9 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very helpful and friendly

Very helpful and friendly

Full review

Very helpful and friendly

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Wayne, Queensland, reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Value for money

Professional and honest

Full review

Professional and honest

    Value for money   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Margaret, New South Wales, reviewed 10 months ago

AAMI

AAMI car insurance review

Overall rating   1 / 10

Not good value for money

Unhappy with how the policy overview was explained. I thought I was covered, than rang to double check and was told it was an extra $20

Full review

Unhappy with how the policy overview was explained. I thought I was covered, than rang to double check and was told it was an extra $20

    Value for money   2 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   1 / 10

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Shauna, Queensland, reviewed 10 months ago

AAMI

AAMI car insurance review

Overall rating   8 / 10

Very good

Top service for a top price

Full review

Top service for a top price

    Value for money   9 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Sarah, New South Wales, reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Have not used

Easy to deal with to a certain degree

Full review

Easy to deal with to a certain degree

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sean, Queensland, reviewed 10 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service, friendly & very helpful

Fairly competitive premiums. We’re excellent and efficient when I had a not at fault claim, handled everything for me.

Full review

Fairly competitive premiums. We’re excellent and efficient when I had a not at fault claim, handled everything for me.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Kayla, Victoria, reviewed 10 months ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

GREAT INSURANCE COMPANY

I have incredible trust in aami I like having them as an insurance company Incredibly extreme low excess fee!!!!

Full review

I have incredible trust in aami I like having them as an insurance company Incredibly extreme low excess fee!!!!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Steven, Victoria, reviewed 11 months ago

AAMI

AAMI car insurance review

Overall rating   7 / 10

Excellent claims handling, friendly staff

I've only ever had to make a claim once with AAMI, for a small not at fault accident, and they handled the whole process very efficiently. Staff were friendly and the issue was resolved in my favour without any hitches. Car only had a small amount...

Full review

I've only ever had to make a claim once with AAMI, for a small not at fault accident, and they handled the whole process very efficiently. Staff were friendly and the issue was resolved in my favour without any hitches. Car only had a small amount of damage and it was quickly repaired. The only thing I don't like about AAMI is the fact that my premiums are expensive and seem to get more expensive every year, although it's hard to know if that's really the case because the annual renewal letter never tells me what last year's premium cost! I am determined to hold on to this year's renewal notice so I can properly compare next year....

    Value for money   5 / 10

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Karen, Victoria, reviewed about 1 year ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and quick response times

Love how well they deal with issues and how quick they can resolve them

Full review

Love how well they deal with issues and how quick they can resolve them

    Value for money   8 / 10

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Jackson, Victoria, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service on the phone

What annoys me most about AAMI is that I always have to call to get a better price when I get my renewal notice. They are lovely and always save me lots of money but I just think if they can do that, why not put that price there first.

Full review

What annoys me most about AAMI is that I always have to call to get a better price when I get my renewal notice. They are lovely and always save me lots of money but I just think if they can do that, why not put that price there first.

    Value for money   10 / 10

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Tania, Victoria, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very good insurance

Would tell anybody to use them

Full review

Would tell anybody to use them

    Value for money   10 / 10

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Symone, New South Wales, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Quick repair service

When my car was hit by another driver, my insurance provider organised the pick up, repair of my car and kept me informed as to the progress of my vehicle. The staff were friendly and I was happy with the repairs.

Full review

When my car was hit by another driver, my insurance provider organised the pick up, repair of my car and kept me informed as to the progress of my vehicle. The staff were friendly and I was happy with the repairs.

    Value for money   10 / 10

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Raelene, Victoria, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Friendly and affordable

we have house and vehicle insurance the staff smile when they say hello and have been helpful on claims over 12 years. i burglary 2 damage electronics 3 vehicle claims. .

Full review

we have house and vehicle insurance the staff smile when they say hello and have been helpful on claims over 12 years. i burglary 2 damage electronics 3 vehicle claims. .

    Value for money   8 / 10

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Patrick, Victoria, reviewed over 1 year ago

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