AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0

based on 1457 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from AAMI

Recent AAMI car insurance reviews

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive premiums and great customer service

The price and inclusions are individualised and really affordable. Unsure what their claim process is like, haven't had to use it yet.
Full review

The price and inclusions are individualised and really affordable. Unsure what their claim process is like, haven't had to use it yet.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Leala (QLD), reviewed 5 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Customer service is excellent and so professional

They could have done more for me after an accident but they were thoroughly efficient and helpful throughout the ordeal. Would not change insurers ever.
Full review

They could have done more for me after an accident but they were thoroughly efficient and helpful throughout the ordeal. Would not change insurers ever.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Patricia (QLD), reviewed 5 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Will change to a better value product

Poor value for money. Totally ignored four thousand dollars worth of extras on a brand new vehicle and annual kilometres of less than 5000
Full review

Poor value for money. Totally ignored four thousand dollars worth of extras on a brand new vehicle and annual kilometres of less than 5000

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dennis (VIC), reviewed 5 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Be wary

They are very slow with claims. It took them 4 months to give me a payout figure when I had my car accident (not my fault). Every time you speak to a customer service operator you get told something different.
Full review

They are very slow with claims. It took them 4 months to give me a payout figure when I had my car accident (not my fault). Every time you speak to a customer service operator you get told something different.

    Value for money   5 / 10

    Policy coverage   10 / 10

    Customer service   5 / 10

    Claims handling   3 / 10

    Trust   3 / 10

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Jade (VIC), reviewed 5 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

I can't fault AMMI in any way

I really like AAMI as my insurance company I have all my insurance with them and at this point I can't fault their service in any way and I would recommend them to anyone.
Full review

I really like AAMI as my insurance company I have all my insurance with them and at this point I can't fault their service in any way and I would recommend them to anyone.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Barbara (NSW), reviewed 5 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Good customer service

Too Expensive
Full review

Too Expensive

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Angela (VIC), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

I will recommend any one to go through them

I have no reason to change insurance.
Full review

I have no reason to change insurance.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tashma (VIC), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

I will be back...my first choice

I can not think of anything. I have had no problems
Full review

I can not think of anything. I have had no problems

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   -1 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Richard (SA), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Multi policy discount for cost effective solution

Well organised and efficient product and service.
Full review

Well organised and efficient product and service.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Dusan (VIC), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

A lot cheaper than some others

I don't think they're as good as the nrma but a lot cheaper
Full review

I don't think they're as good as the nrma but a lot cheaper

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   6 / 10

    Trust   10 / 10

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Suzanne (NSW), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great service and affordable premiums

Great service and affordable premiums.
Full review

Great service and affordable premiums.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kim (SA), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Value for money

Value for money, never any trouble claiming, friendly
Full review

Value for money, never any trouble claiming, friendly

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Amy (WA), reviewed 26 days ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very good

Will always continue to use them
Full review

Will always continue to use them

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Jacqui (VIC), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great cover at rock bottom price

Wonderful customer service at affordable price
Full review

Wonderful customer service at affordable price

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jagmeet (QLD), reviewed 26 days ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Have been great, no issues

I have only had one claim in 9 years with them, which was not my fault, and they were great was fixed within a fortnight and they handled the rest.
Full review

I have only had one claim in 9 years with them, which was not my fault, and they were great was fixed within a fortnight and they handled the rest.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Samantha (SA), reviewed about 1 month ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Awesome

Been with them for over 10 years never put in a claim & my premium went down this year.
Full review

Been with them for over 10 years never put in a claim & my premium went down this year.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Kate (VIC), reviewed about 1 month ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great insurer, easy to deal with!

Best price I could find for comprehensive car insurance for my brand new SUV. Great prices considering I am under 25, all other insurers charged a huge premium for my age.
Full review

Best price I could find for comprehensive car insurance for my brand new SUV. Great prices considering I am under 25, all other insurers charged a huge premium for my age.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Kasey (VIC), reviewed about 2 months ago

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AAMI

AAMI car insurance review

Overall rating   10 / 10

Love it

Love it
Full review

Love it

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cassie (VIC), reviewed about 2 months ago

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AAMI

AAMI car insurance review

Overall rating   2 / 10

Long wait for claim to go through.

I had a car crash when I was 18 years old and it took them over four months to pay out the claim. They offered no car for me to drive until the claim paid out. I would never recommend them to anyone.
Full review

I had a car crash when I was 18 years old and it took them over four months to pay out the claim. They offered no car for me to drive until the claim paid out. I would never recommend them to anyone.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   2 / 10

    Trust   10 / 10

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Madison (VIC), reviewed about 2 months ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great Value

Easy to deal with, friendly & informative
Full review

Easy to deal with, friendly & informative

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Elyce (WA), reviewed about 2 months ago

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AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

OK

They are hard to talk to
Full review

They are hard to talk to

    Value for money   5 / 10

    Policy coverage   10 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   4 / 10

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Mandy (QLD), reviewed about 2 months ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Friendly and ready to help

I have been with AAMI for some years. They are always friendly and ready to help your situation. Excellent service in all. I will recommend them to anyone. Great car insurance service.
Full review

I have been with AAMI for some years. They are always friendly and ready to help your situation. Excellent service in all. I will recommend them to anyone. Great car insurance service.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Peter (NSW), reviewed about 2 months ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Wonderful people to deal with!

I have had two replacement vehicles because two cars I owned were written off and my claims were handled quickly and efficiently to allow me to get on with life. One vehicle I owned was in an accident, not of my making, and the professional way it...
Full review

I have had two replacement vehicles because two cars I owned were written off and my claims were handled quickly and efficiently to allow me to get on with life. One vehicle I owned was in an accident, not of my making, and the professional way it was handled, hire car etc., was excellent. I would thoroughly recommend this insurer to anyone.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Irene (TAS), reviewed about 2 months ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

AAMI - Always Assuring My Insurance

Service is reliable and the insurance cover is reasonable - I don't think I could fault the way AAMI do business!
Full review

Service is reliable and the insurance cover is reasonable - I don't think I could fault the way AAMI do business!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Jana (NSW), reviewed about 2 months ago

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AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best to deal with

Very helpful
Full review

Very helpful

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Stephen (VIC), reviewed about 2 months ago

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