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AAMI car insurance reviews

AAMI
AAMI's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 3783 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent AAMI car insurance reviews

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Would definitely recommend.

Hit by a roo and it was sorted that day. Excellent!

Full review

Hit by a roo and it was sorted that day. Excellent!

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Christina, Queensland, reviewed 8 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great.

My car was stolen and they were very helpful all the way.

Full review

My car was stolen and they were very helpful all the way.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Raminder, Victoria, reviewed 16 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   9 / 10

There for you when needed.

AAMI comprehensive car insurance is modern, professional and has great customer service.

Full review

AAMI comprehensive car insurance is modern, professional and has great customer service.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Donna, Victoria, reviewed 16 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   4 / 10

Compare their quote every year to keep them honest

They edge up premiums to existing customers every year whilst at the same time offering discounts to get new ones. Cannot be trusted and you have to ring them every year to get a better rate.

Full review

They edge up premiums to existing customers every year whilst at the same time offering discounts to get new ones. Cannot be trusted and you have to ring them every year to get a better rate.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   8 / 10

    Trust   0 / 10

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Brian, Queensland, reviewed 18 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   6 / 10

Competitive but not so good when making a claim.

They are not that willing to pay out.

Full review

They are not that willing to pay out.

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Michael, New South Wales, reviewed 21 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great.

Love them.

Full review

Love them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dale, South Australia, reviewed 21 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Cheaper rates than others.

Cheaper rates than other Australian companies.

Full review

Cheaper rates than other Australian companies.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Daniela, New South Wales, reviewed 21 days ago

AAMI

AAMI Car Insurance review

Overall rating   8 / 10

Affordable prices.

I like it as the cost is affordable to me.

Full review

I like it as the cost is affordable to me.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

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Leung, Queensland, reviewed 21 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   6 / 10

Value for money.

AAMI are probably the best priced option out of the well known brands.

Full review

AAMI are probably the best priced option out of the well known brands.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Jay, Victoria, reviewed 21 days ago

AAMI

AAMI Car Insurance review

Overall rating   10 / 10

Great value.

Never had any issues with AAMI so I'm happy to stay with them. I got comparative quotes from Budget and one of the sites that do compare insurers, AAMI still came out in front for me.

Full review

Never had any issues with AAMI so I'm happy to stay with them. I got comparative quotes from Budget and one of the sites that do compare insurers, AAMI still came out in front for me.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Trust   9 / 10

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Ledell, New South Wales, reviewed 21 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Great care and responsive.

Great prices and extras when I need help.

Full review

Great prices and extras when I need help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Alyssa, Queensland, reviewed 21 days ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Fantastic premiums and very friendly staff.

I have had a car insurance policy with AAMI for at least 20 years. I have always had a good relationship with them. Whenever I have had claims with them they have been fantastic. I could not say a bad thing about them.

Full review

I have had a car insurance policy with AAMI for at least 20 years. I have always had a good relationship with them. Whenever I have had claims with them they have been fantastic. I could not say a bad thing about them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Steven, Tasmania, reviewed about 1 month ago

AAMI

AAMI Car Insurance review

Overall rating   9 / 10

Great insurance and great customer service.

Good insurance company, easy accessible all the times.

Full review

Good insurance company, easy accessible all the times.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Nik, Victoria, reviewed about 1 month ago

AAMI

AAMI Car Insurance review

Overall rating   10 / 10

Great and very friendly service

I have been with AAMI for over 30 years and they have always been there when I have needed them. Their service is excellent and they act fast. On the rare occasion where there is a cheaper price on the market they do a price match and beat is. I...

Full review

I have been with AAMI for over 30 years and they have always been there when I have needed them. Their service is excellent and they act fast. On the rare occasion where there is a cheaper price on the market they do a price match and beat is. I have 3 cars insured with them and my home; it would take a lot for me to change providers. I give them a 10/10

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Darryle, Victoria, reviewed 2 months ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   5 / 10

Customer service acceptable, premiums unacceptable

The policy coverage provided and its price is below par for the age and driving experiencing of the policy holder. The basic policy is acceptable, but there are excessive costs involved for extras such as care hire etc.

Full review

The policy coverage provided and its price is below par for the age and driving experiencing of the policy holder. The basic policy is acceptable, but there are excessive costs involved for extras such as care hire etc.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Brendan, Queensland, reviewed 12 months ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   9 / 10

Satisfied with the service I received from AAMI

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Full review

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Trust   9 / 10

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Dianne, New South Wales, reviewed about 1 year ago

AAMI

AAMI Car Insurance review

Overall rating   10 / 10

Competitive premiums and great customer service

AAMI is always reliable.

Full review

AAMI is always reliable.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Graham, Queensland, reviewed about 1 year ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Choose AAMI

Always been happy with my car insurance from AAMI and IRS premiums.

Full review

Always been happy with my car insurance from AAMI and IRS premiums.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela, New South Wales, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   6 / 10

Reasonable insurance from a known name

Insurance was competitive last time I checked.

Full review

Insurance was competitive last time I checked.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Trust   5 / 10

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Belinda, Queensland, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Very satisfactory

Love their work, they really look after you when stuff happens. I love what AAMI does.

Full review

Love their work, they really look after you when stuff happens. I love what AAMI does.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Nigel, New South Wales, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   5 / 10

It's expensive compared to others

I have been a member for over 15 years, not much customer service or bonuses.

Full review

I have been a member for over 15 years, not much customer service or bonuses.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   6 / 10

    Claims handling   8 / 10

    Trust   5 / 10

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Finola, Victoria, reviewed over 1 year ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Most affordable that suits my needs

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

Full review

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Breanne, Queensland, reviewed over 1 year ago

AAMI

AAMI Car Insurance review

Overall rating   5 / 10

Great

I like AAMI, they are very friendly.

Full review

I like AAMI, they are very friendly.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Basanth, New South Wales, reviewed almost 2 years ago

AAMI

AAMI Comprehensive Car Insurance Comprehensive Car Insurance review

Overall rating   10 / 10

Always have AAMI insurance when buying a car

Just love it!

Full review

Just love it!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jacqueline, Northern Territory, reviewed almost 2 years ago

AAMI

AAMI Car Insurance review

Overall rating   2 / 10

As untrustworthy as all the others

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at...

Full review

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at any other time.

    Value for money   1 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

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Nina, New South Wales, reviewed almost 2 years ago

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