AAMI car insurance reviews

Hit by a roo and it was sorted that day. Excellent!

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

My car was stolen and they were very helpful all the way.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

AAMI comprehensive car insurance is modern, professional and has great customer service.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   8 / 10

Less

They edge up premiums to existing customers every year whilst at the same time offering discounts to get new ones. Cannot be trusted and you have to ring them every year to get a better rate.

Value for money   5 / 10

Policy coverage   7 / 10

Customer service   3 / 10

Claims handling   8 / 10

Trust   0 / 10

Less

They are not that willing to pay out.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   8 / 10

Claims handling   6 / 10

Trust   5 / 10

Less

Love them.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Cheaper rates than other Australian companies.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I like it as the cost is affordable to me.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Less

AAMI are probably the best priced option out of the well known brands.

Value for money   5 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   7 / 10

Less

Never had any issues with AAMI so I'm happy to stay with them. I got comparative quotes from Budget and one of the sites that do compare insurers, AAMI still came out in front for me.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   9 / 10

Less

Great prices and extras when I need help.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have had a car insurance policy with AAMI for at least 20 years. I have always had a good relationship with them. Whenever I have had claims with them they have been fantastic. I could not say a bad thing about them.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Good insurance company, easy accessible all the times.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   10 / 10

Less

I have been with AAMI for over 30 years and they have always been there when I have needed them. Their service is excellent and they act fast. On the rare occasion where there is a cheaper price on the market they do a price match and beat is. I have 3 cars insured with them and my home; it would take a lot for me to change providers. I give them a 10/10

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

The policy coverage provided and its price is below par for the age and driving experiencing of the policy holder. The basic policy is acceptable, but there are excessive costs involved for extras such as care hire etc.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   6 / 10

Less

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

Less

AAMI is always reliable.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Always been happy with my car insurance from AAMI and IRS premiums.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Insurance was competitive last time I checked.

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   5 / 10

Trust   5 / 10

Less

Love their work, they really look after you when stuff happens. I love what AAMI does.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have been a member for over 15 years, not much customer service or bonuses.

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   6 / 10

Claims handling   8 / 10

Trust   5 / 10

Less

Have been a great insurance company. Always happy to help find a way to reduce my insurance cost, whilst making sure I am still covered for what I need.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I like AAMI, they are very friendly.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

Less

Just love it!

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

I have no confidence in any insurance companies and I certainly have no intention of making a claim - EVER. Having to deal with these parasitic companies is stressful enough when just taking out a policy. I would not willingly deal with them at any other time.

Value for money   1 / 10

Policy coverage   8 / 10

Customer service   6 / 10

Less