We have been with this insurance company for many years and had a few claims with them & had no problem at all apart from when a candle burnt my table because there was no fire they wouldn't repair it. Last year we had terrible hail damage to our home was over $20,000 worth and it was all fixed.
Firstly, this insurance company would be the best of a bad lot. Did you ever wonder why they offer to pay your rent for twelve months while they carry on with inspections and council reports, ECT? It takes them over twelve long months to re-build. Six months will go by for us sitting in a tiny unit waiting for them before they even start building. Then we have to pay our own rent after the twelve months goes by and we can not afford this on a pension. Thank God we continued on paying for house and content insurance and my advice is to over insure your contents and agree on a value for your car.
AAMI are offering new customers a 20% discount on house and car policy. I have four existing policies for houses, cars, and a motorcycle that they have decided to raise each premium by 9.7%. Not a good way to keep loyal long term non-claiming customers.
As reflected in my ratings, I have nothing bad to say about this insurance company. I would recommend to anyone in a heartbeat.
I have items in my home that other insurers would not cover or I had to pay some ridiculous excess on. AAMI said yep we cover it like all your other items. And the building cover does not have any silly loopholes like most insurers.
Love AAMI for my home insurance. When I had to claim a slow leaky pipe that rotted my kitchen floor, they were outstanding with service and prompt payment to trades!
We were terribly disappointed the first and only time we made a claim due to damage to our property from a horrible hail storm. It took a long time to get any assistance and when we did we were disappointed to have the job done by non professionals. The veranda was not repaired properly and later collapsed, water damage was not repaired properly and it took a long time to have repairs done.
The insurer was ok but the policy was overpriced. Once I shopped around I was able to knock $300 off my policy and insure my house for higher value.
I have been with this company for over 11 years, as whole very pleased with the. Overall great service!
The claim process is quick and easy. They’re prompt to handle and close claims. If anything is left out by the client and is reported later or a job was not completed satisfactorily they will reopen and address the claim.
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