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American Express reviews

Overall rating
6.5/10
Price
5.6/10
Features
6.8/10
Customer service
6.7/10
Convenience
5.8/10
Trust
7.0/10
Based on 905 reviews as rated by the Mozo community.

Recent American Express reviews

  • American Express Platinum Edge Credit Card review

    Overall rating   1 / 10
    No value for money.

    Will not recommend Amex Platinum card. Use to be $1200 annual fee then it increased to $1450 and the benefits decreased. Before it was 1 to 1 Qantas point but now it's 2 to 1 Qantas point. Contacted customer service asking about reduce fee or better benefit during the Covid-19 period where we can't use our travel credits, lounge benefits, hotel stays etc. All I get was a cut and paste responses and said they understand what I am saying but their benefits are awesome and they will do nothing more. Worst credit card provider ever. Only know ways to milk their existing customers.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Donald, Queensland, reviewed about 1 month ago
  • American Express Travel Insurance review

    Overall rating   4 / 10
    Would use another insurer for travel next time

    Difficult to get claim for overseas travel issues like stolen goods.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    3 / 10
    Trust
    3 / 10
    Less
    Amelia, Tasmania, reviewed almost 3 years ago
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