American Express reviews

American Express
American Express overall rating

(as rated by the Mozo community)

7.3

based on 255 reviews

 

Price

Features

Customer service

Convenience

Trust

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American Express

American Express Qantas Discovery Card credit card review

Overall rating   9 / 10

They make me actually feel like a valued customer.

I've been an AMEX customer for a long time and have both a credit and charge card with them. The best thing about AMEX is that they don't operate like other banks. For example, I accidentally paid another card I had with them that had a zero...
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I've been an AMEX customer for a long time and have both a credit and charge card with them. The best thing about AMEX is that they don't operate like other banks. For example, I accidentally paid another card I had with them that had a zero balance by mistake which meant I missed the payment date for current card. Instead of slapping me with a missed payment charge, they called me to check everything was OK and then saw what I had done and transferred that balance to the card I was supposed to pay.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Mike (NSW), reviewed 28 days ago

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American Express

American Express travel insurance review

Overall rating   10 / 10

Easy online insurance activation.

Automatic travel insurance.
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Automatic travel insurance.

    Price   10 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   -1 / 10

    Trust   10 / 10

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Sofia (WA), reviewed 2 months ago

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